Larry H. Miller Chrysler Jeep Avondale
Customer Reviews of Larry H. Miller Chrysler Jeep Avondale
Review type:
Bought Jeep Compass
by Dee on 02/28/2024I have purchased many vehicles over the years. This was absolutely the worse place I have bought a car! Salesman sucked. Never explained one thing about the car.. Took 2 mile test drive. Asked about oil changes. How many included. He… thought 1. Finance dept told me there was no warranty on the vehicle. I would have to purchase a 6 yr 90,000. Found out from my brother who works for Chrysler jeep that it does have a 3 year 36000 mile Warrenty. Tried calling general manager 3 times. He wasn't there. Talked to assistant manager. Dead silence while talking to him. Asked twice if he was even there! Left my name and number with him to have general manager call me back...and still no return phone call. I would not recommend and to shop else where for your vehicle. They don't care about customer service at all!! So very disappointed!!Thank you Jose!
by Marina E on 01/10/2024My daughter and I met with Jose Granados few weeks ago and purchased Jeep Wrangler 2023. We had a fantastic experience with Jose who helped us purchase my daughter's dream car.From the moment we walked into the dealership, Jose was… attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my daughter needs. Jose's professionalism and friendly demeanor made the entire process enjoyable. We left the dealership with Jeep Wrangler car and a big smile on our face, all thanks to this exceptional salesman's dedication and expertise. We highly recommend Jose to anyone in search of a great car-buying experience!Thank you so much Jose!!!Hello Marina E, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Great place
by Yajair on 09/17/2022The best place to buy a car everyone was friendly and made the process easy for me! Recommend to all friends and familyYou rock Robert Cassidy
by Lisa Robideaux on 08/12/2022This dealership took the time to find out what my needs was. Did what it took to make a deal.. great work Larry H. Miller. And a big thank you to my salesmen Robert Cassidy..Thank you for leaving such a great review. Our team was glad to have been able to help you with all your questions. We are always happy to provide an experience that goes above and beyond. If you need anything else please let us know.
The Real Deal Dealership
by Daniel B on 07/09/2022Great experience with a sales team that really cares about the customers.Hello! Thank you for making us a part of your day. Our team really enjoyed treating you to a low-pressure experience you were looking for. We are happy to have helped you obtain a vehicle you enjoy. Come back again soon if there’s anything else we can do for you or your new vehicle!
Willy
by Kate on 06/29/2022updated 07/06/2022Willy was great to work with. He communicated well even with all the supply chain and Jeep delaysThank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!
Many Miles to Go!
by Stephanie Peak on 06/14/2022Miles AKA Big Country is an amazing young salesman who really cares about his buyers! I appreciate his dedication to ensure our desires were priority when choosing the right vehicle. He fought for us to be in the vehicle we wanted for the… price that worked for us! I am grateful that he was available when we first came in. Every other team member we talked to was friendly and personable. Including the finance team.Thank you for visiting our dealership. Your review is greatly appreciated. Our team was grateful to have helped you with getting your new vehicle. I will make sure to give them the recognition they deserve. Come back to see us if you need anything else.
Great customer service
by Jen on 06/08/2022FriendlyThank you for taking the time to review our dealership. It was our pleasure to offer friendly customer service. Come visit us again soon! - Eric Ortega, General Manager
First time buying made easy!
by Alex Arambula on 05/22/2022I had an amazing time buying my first time car at Larry H Miller Chrysler Jeep. Aurelio Gonzalez made it a breeze finding me a perfect car. Thank you guys!Thank you for taking the time to review us! It was our team's pleasure to have provided an easy buying experience. We are happy to have gotten a vehicle you enjoy. If you need anything in the future please stop by our dealership. - Eric Ortega, General Manager
Easiest purchase ever !!!!
by Laalex01 on 05/21/2022I went to Larry H Miller Chrysler Jeep when Jeep’s Wranglers were not easy to get. I had visited 3 other Jeep dealerships in The Valley and they all were wanting to charge me $5,000.00 over MSRP. But when I arrived to Larry H Miller it was… different. I ended up ordering my the Wrangler with all the options I wanted and was only charged MSRP plus whatever options I decided to add to the vehicle. The sales floor made it super easy for me to purchase the vehicle of my dreams. Also I want to give a 5 star review for the finance manager Aurelio Gonzalez, he made finance the fastest, and easiest transaction ever!Thank you for taking the time to review us! It was our team's pleasure to have provided an easy buying experience. I'll make sure that Aurelio gets the recognition he deserves. We are happy to have gotten a vehicle you enjoy. If you need anything in the future please stop by our dealership. - Eric Ortega, General Manager
Love the finance team
by Karina on 05/19/2022Erik and his finance team were amazing and very helpful I appreciated how they have a girl in finance I related a lot about our babies. Erik made it happen. I’ve recommended all of my con workers to this dealer.Hello, Karina! Thank you for making us a part of your day. Your recommendation is much appreciated. Stop by and see us if you need anything else down the road. - Eric Ortega, General Manager
Best car buying experience ever!!
by MrSmith on 05/20/2022Best car buying experience ever. I was treated with respect through your the whole transaction. Sales reps were very professional and knew everything regarding the vehicle I was wanting to purchase. They made the process super quick and… simple, we didn’t have to negotiate for hours as we have had to do in the pass. Finance was excellent, made it quick, easy and painless signing all the documents and getting us approved.Thank you for leaving such a great review. Our team was glad to have been able to help you with all your questions while purchasing your new vehicle. We are always happy to provide an experience that goes above and beyond. If you need anything else please let us know. - Eric Ortega, General Manager
thank you
by Brenda on 05/01/2022Thanks for all the service very good treatment I give very kind very attentive it is already my second car I recommend the place 100000 times Thanks for everything you make me feel proud of myselfThank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience and to have given you the respect you deserve here at our dealership. We hope you will continue to come to see us in the future!
Amazing
by Greg on 04/28/2022Smooth operation, no games and easy to work with. A breath of fresh air when dealing with a car dealer.Thank you for taking the time to write such a positive review. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future.
So smooth to buy here
by Shawna Shamblin on 04/26/2022Our salesman Jesse and our sales manager Christian were awesome. Jesse even called for us to get insurance quote. Such an easy non hassle progress For my daughter to buy her first carThank you for coming to our dealership. Our team was grateful to have given you a wonderful experience. It was our pleasure to have been able to help you obtain a car you enjoy. We hope you will come back soon if there is anything else you need.
2022 4xe
by Cnida1 on 04/25/2022Great people to work with. Knowledgeable and very helpful. They didn't try to up sale and work quickly to get things done.Thank you for your great review, Cnida! We are happy to have provided a knowledgeable and helpful sales experience. Stop by and see us if you need anything else down the road.
!!!Excellent customer service!!!
by Claudia Rodriguez on 04/15/2022I was attended by Mr. Blass in sales and with Mr. Aurelio signing the documents very attentive and respectful, that's why I always keep coming to jeep avondale, I always recommend this place widelyThank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience and to have given you the respect you deserve here at our dealership. We hope you will continue to come to see us in the future!
Third time was not the charm
by Raymond Ojeda on 04/15/2022This was my third purchase from this dealership and my last. I purchased and used Grand Cherokee that needed to be serviced and detailed before being turned over to me. Miguel Arambula was the sales person I dealt with. He did not follow… through on anything he had said. He said he would keep me updated on the status of the vehicle while it was being serviced and detailed. I was the one that had to call him daily to get updates. He said he would deliver the vehicle once it was ready. I ended up driving back to the dealership to pick up my vehicle. The sales manager Christian, that I had to deal with on the day I picked up the vehicle was more interested in eating his dinner than taking care of a customer. The only good person I dealt with was Heston Hale in finance. This last purchase with LHM left a real sour taste in my mouth. I had previously purchased a new Grand Cherokee and a used Chrysler 300 from this same dealership and had an excellent experience. A lot has changed since then. So no, I would not recommend this dealership to family or friends.Hello there, thank you for providing that feedback. It’s hard for me to address all of the frustrations that you’ve communicated in a single response, but I want you to know that we care deeply about our customers’ experiences and we take your review extremely seriously. I’d appreciate the chance to speak with you directly so that we can both learn how we can better our dealership and the services we provide, as well as assist you however possible in finding the answers and resolutions you are searching for. Hopefully you will give me a call at your earliest convenience and we can get to the bottom of this together. Thank you for your time. - Eric Ortega, General Manager, (480) 865-2055
Very helpful and efficient
by Ednita Escobar on 04/09/2022Carlos was great! Helped us trade in our car fast.Thank you for the wonderful review. I will make sure they get the recognition they deserve. It was our pleasure to help you find the vehicle you were looking for. We hope you will continue to come to see us in the future!
Happy
by Brian on 04/01/2022Lhm Avondale went above and beyond to help me get car neededThank you for taking the time to leave us a review. Our team always strives to give a 5 star experience. Please let us know if there is anything we could have done to improve your visit. We hope to hear from you soon!
Purchase
by Happy Shawn on 03/26/2022Larry H Miller Jeep/Chrysler in Avondale are a special bunch individuals. They are great with customers and have the ability to make any deal happen as long you the customer has your little duckies in a row. I love that team and always give… them my business, from service to sales.Thank you for making us a part of your day. Our team was happy to have given you a wonderful experience at our dealership. It was our team's pleasure to have provided an easy buying experience. Please let us know if there’s anything else that we can do for you in the future.
Larry H. Miller Chrysler Jeep Avondale is a new and used car dealership offering a full lineup of Chrysler and Jeep vehicles serving customers in the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler and Jeep parts and accessories. Visit our website for Chrysler and Jeep incentives and to search our large selection of cars, trucks, and SUVs.
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
- Automated Car Wash
- Spanish
Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. I apologize for any inconvenience and would like to hear more about your visit. Please reach out to me directly to discuss the matter further. - Johnny Martinez, General Manager, (480) 865-2048
by Clare Emery on 05/08/2024