Lithia Chrysler Jeep Dodge Ram Of Wasilla
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Customer Reviews of Lithia Chrysler Jeep Dodge Ram Of Wasilla
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Best car buying experience we have had!
by Joel Smith on 05/31/2025
I can’t recommend Brandon McCarthy at Wasilla Lithia Dodge highly enough! From the start, Brandon took the time to really get to know us and understand what we were looking for. There was zero pressure — just honest, clear communication and… a genuine focus on our needs. We traded in our old vehicle and got a more than fair value, and drove off in a 2023 Jeep Cherokee we absolutely love. Brandon was a true advocate for us throughout the process, and the final paperwork and sale were the smoothest and easiest we’ve ever experienced. If you're shopping for a vehicle, ask for Brandon — you’ll be in great hands!
73 reviews
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oil change
by lmvb8224 on 03/27/2015updated 04/06/2015Had oil change and show me how to use some features on van.Couldn't be happier!
by cindy2e on 04/01/2015I had an excellent experience dealing with Lithia of Wasilla for the purchase of my Jeep Patriot. It is a joy to drive and I am extremely satisfied. The sales person, Cynthia Freeland(?) was pleasant and did not pressure me into buying a… vehicle.Oil change
by Jess907ak on 03/12/2015The employees at Lithia in Wasilla have always been great to me. Highly suggest going there!Best Dealership in Alaska
by amberac on 02/08/2015Everything was perfect. Besides service the best part is the customer service.Speed and courtesy
by zigomas on 01/15/2015I came in for a replacement key, which had to be programmed for the vehicle. The staff was courteous and handled the problem quicker than expected.Just looking
by akpat on 10/17/2014updated 11/07/2014Went to the dealership late on a Sunday afternoon just to look at a Jeep Cherokee. No intention on buying. Ended up buying a 2014 Cherokee. I was a little miffed that two days later it looked like there were additional rebates on similar… Cherokees dropping the prices considerably.Totally satisfied customers -- so far
by 907PalmerAK on 10/05/2014updated 10/19/2014We purchased a new Town and Country Van, interacted with several employees, all of whom were professional, knowledgeable, and friendly. There was a glitch in the paperwork which was handled immediately, professionally, and, once again, in… a friendly manner. We hope and anticipate our interactions with the service department will be as positive.Thank you Kevin L.
by Duffsox on 10/03/2014Kevin was referred to me by a friend who had recently purchased new cars for he and his wife. Great experience - got a great car - and felt Kevin was personable and knowledgeable.06 Ram 3500 Quad hub repair
by kevin_walker on 09/27/2014The repairs were performed ahead of the promised schedule and under the quoed price. Great Service!Bad Service for a new store
by getthenet on 06/19/2014Tranny issues on new truck (18,000 miles). Appointment was at 7 am on a Wednesday, they finally got the truck in on Friday. Tech was not certified to work on truck so no work done on it until following Friday. Truck now in 1 week 2… days. Tech showed me parts that had failed in tranny due to poor workmanship in factory. Part list generated. Truck down for second weekend. Lady that works in Warranty not in on Monday so nothing could be ordered. Called Wednesday morning and told parts were ordered, should arrive 5-7 days. Three weeks in shop already, heading for third weekend lost without my new truck. No loaner, or replacement vehicle offered. Do not get calls back from service department even with multiple messages left. Have to stop in to get updates. Could not rate quality of work since no work has been done in three weeks. Might have a review of the work next month if I get the truck back by then. Also, who knows on price. It should be under warranty, but I am sure something will come up. Price of this service should be them paying me to stay a customer.
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