Chevrolet of Wasilla
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Customer Reviews of Chevrolet of Wasilla
Review type:
Review
by Karl George on 09/03/2024
Excellent customer service, friendly.
81 reviews
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2012 Journey Service
by Edmunds907 on 01/31/2016As always, Dean took great care of our car.wasilla chevrolet review
by labdogs on 01/20/2016Vehicle was in for warranty work. Very polite customer service. Vehicle was scheduled and completed very timely. Good experience,Great Service
by jdaseward on 12/25/2015The only thing I was disappointed in was they tried to say my transmission was leaking. I park in a garage and have never seen a drop on the floor. Other than that, the work was done quickly.Appointment Went Well
by Alaska907 on 12/01/2015The appointment for an oil change went well on the 2015 Camaro.New Traverse/Best Dealership Experience
by DallasMcC on 11/24/2015We were looking for a new car for a while, finally the Mrs. decided on a new Chevy Traverse. We live out in Kodiak so we set up with South Anchorage to look at their cars and stay within our price range. Not only did they not have what we… were looking for, I asked their salesman about other Chevy cars in the area, which he said he had access to, and nothing extra popped up. We figured better so we looked online and found a deal better than we had originally wanted (better model) in the colors we wanted. I called and spoke to Breau. He was very courteous and professional, and set me up with a better price than was already listed. At this point I was already happy, but when he put me in contact with his salesperson Katherine, the experience ran even smoother. She knew we were on a time crunch to get back to Kodiak, so she helped us start paperwork on our way up to Wasilla. The paperwork was pretty much completed, she had the car already pulled up and warmed up with keys in hand for me to inspect, and was very polite as well. Breau, Katherine, and Matt all stayed after their designated hours to ensure the paperwork was done right, the vehicle was fueled up, and that we were completely satisfied! I walked away with some business cards I can hand out to anyone I know looking to buy a new car. This was my first great car buying experience, 4th car we've purchased from a dealership. By the way, we left with a way better deal than what TrueCar said we should have paid. Check them out, look online, and ask for Katherine.Wonderful service
by Zasmith on 11/15/2015We had such a wonderful experience with Chevy in Wasilla, AK. Our sales rep Jessie Dietz was amazing to work with. She wasn't pushy and made sure we had everything right to make sure we were happy.Reid Rocks!
by teribie1 on 10/18/2015updated 11/12/2015Reid in the service department is always helpful. It's nice to feel that someone is watching out for me... making sure my vehicle is taken care of.Service Department
by horsewoman907 on 11/06/2015It was a very busy tire time and it did take a while but it was the first snowfall we had. They took a little longer than I expected. But they wanted to make sure balanced tires were good. I had to pick up my daughter from work and they… were not done. So a service person took busy time off and personally went out of his way to take me over to pick her up. Thanks so much as I know this was tough to do as it was busy. Bless his heart. That's service!Good Sales Associate, Bad Service Center
by DatFamily on 02/02/2015updated 02/15/2015The service time for changing the oil on my vehicle was really slow. Having worked at a oil change spot, I don't understand how an oil change can take 1 hour. Luckily a sales associate was able to take my mind away from the time to show me… a couple new vehicles on his computer. He showed me the 2015 Chevy Colorado and the Chevy Trax. I feel like the sales associate should get the proper appreciation while the service area should get the proper correction. The last 5 minutes of the oil change, I came out to the service area where you have vending machines and what came across my eyes? A service technician leaning against a toolbox messing with his phone, and nothing happening to my vehicle. I guess after his eye caught mine, another technician checked the tire pressure and then lowered my car from the lift and pulled the vehicle out. I'm only giving a 3-star rating and a 6 for recommending your dealership because of the sales associate, not your service center.Hi Keith, Thank you for bringing your concerns to my attention. Im very sorry to hear that your recent purchase at my dealership was less than desirable. We strive for constant improvement and I will be using your input as a training opportunity within my store. I am very interested in speaking with you directly about your experience. Please feel free to contact me directly at your convenience so that I may have the chance to earn you back as a customer for life. Thank you, David Norton General Manager Wasilla Chevrolet
Excellent Service
by SheilaFaigle on 02/04/2015The sales crew is very professional and awesome to work with!!! Highly recommend to my friends and family.Ignition recall
by Valdezer on 01/11/2015Very courteous and helpful. Since I was a recall, I expected to be treated as a nuisance. Not at all. I will return to them. Another great reason not to go to Anchorage.2010 Chev Silverado - WFT
by kevin_walker on 12/01/2014Great Service - Accurate, friendly StaffOil change & warrenty work
by horsewoman907 on 11/25/2014This is the first time that I have used the service dept and was totally happy with my experiece there. They treated me with respect and listened to my problem and got me in and out on a timely manner. As a business owner this ment a lot to… me as my business is run out of my new truck and they help me to do it in style!No Complaints
by Wendy55 on 10/09/2014No complaints at all. They always take good care of me and are always friendly and helpful.Awesome job
by Whisman2 on 08/25/2014updated 09/25/2014The service department again rocked Anthony was great and so was the rest of the service department people I would recommend this Service department to everybody I know thanks again for a job well doneGreat Experience
by fhdkjklhgj on 09/10/2014Ryan H made my car buying fun and easy! He found just the car I wanted. Troy even made the financing pleasant!Service On Our Van...
by CajunAlaskan on 01/31/2009Our van was overheating. Had it towed to CHEVROLET of WASILLA, and were satisified with the honesty, service and price. Should we ever need service again, we would bring it there. We will also consider them when buying our second… vehicle. Thank You to all who serviced us and God Bless!2013 Volt
by PUGPUG60 on 12/02/2013updated 05/12/2025Outstanding dealer. After closing the deal on the new 2013 Volt I went home and ran the VIN # and found that this car was listed at a much lower price as a three day internet special. I call my dealer and they changed to the lower… price. After the Costco + USAA +dealer rebates and the $7500 tax rebate, I paid about $21,000. I have driven at -13F and it is warm in side. This is a great little car and fun to drive. I my have to get one next year. Brock my salesman was great.
About our dealership
Karl, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Mia Terrence on 09/04/2024