Lithia Chrysler Jeep Dodge Ram Of Wasilla
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Customer Reviews of Lithia Chrysler Jeep Dodge Ram Of Wasilla
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41 service reviews
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Great service at Wasilla Lithia Dodge
by Joel Smith on 06/01/2025Jim and Dan took on a warranty issue that stemmed from a different dealership and we felt we were treated very well during this process. The service team maintained communication with us, advocated on our behalf and worked hard to resolve… the issue. Our problem took several visits over the course of a few months and was not an easy fix. Although our problem took a long time to resolve, it was one of the better dealership service experiences we have had given the complexity of the issue.ReCall
by Great on 01/16/2019Service was great service writers were very friendlyVery fast and efficient!
by Jim on 01/12/2019Went in for a recall repair appointment. Was in and out under an hour. Thank you!Oil change
by John on 11/27/2018First good experience. I was greeted cordially this time. Excellent improvement. Continue to Challenge your employees to treat customers with enthusiasm,dignity,and, respect. P.S. Please ensure technicians check tire pressure.Service customer
by N.L. on 10/28/2018updated 11/02/2018Employees in all areas were polite, professional and helpful. They went out of their way to ensure customer satisfaction. I appreciated the way I was treated by all of the staff I encountered. Very impressed with employees and management.… Thank you!In and out, just the way I ike it!
by David.turner on 10/30/2018The last thing anybody wants to do on their day off is sit and wait 2+ hours for an oil change.... thanks for getting me in right away! I had plenty of time for other errands and some much needed plowing. Thanks again!Great serviice
by johnny on 10/28/2018Service was top notch my wife took the Jeep in for oil change and to set up an apt. She said everyone was professional and helpful. The work was done in an efficient manner even though it was busy. We will continue to do business with… Lithia as long as these positive experiences are the norm.Quick/Fast & In a Hurry
by Mike on 10/21/2018I recieved excellent service from the lady at the counter. She was pleasant and very helpful. I was in for an oil change and left with a set of tires as well. Thank you for the fair deal on the tires and the excellent service. She had… stated that she needed the truck for most of the afternoon which was no problem. Roughly two hours later she called me back and said it was ready for pickup. Keep up the good work. Your team is on point!They are great.
by Wayne on 08/22/2018updated 08/29/2018They always get us in when needed. They are professional and courteous, and pretty quick.Owner
by Margie on 08/03/2018My truck went in for a recall. Very pleased with the service I receivedQuality Work, Done on Time
by ShawnAK on 04/09/2018My truck developed a severe vibration and had to be towed to Lithia of Wasilla. They were able to diagnose the problem, get me an estimate of the repairs, and get me back on the road quickly. The work was done when promised at the quoted… price.Timely & professional
by DodgeOwnerAK on 01/01/2018No issues & the quick detail was stunning. I've had so many people ask about where I got the new truck with the way it looks!Awesome Service
by Msdefense on 07/10/2017Lithia Ram of Wasilla will continue to be my dealer if choice for all of my services, repairs and parts for purchase! And Gail is a killer service advisor!Great Service
by ShawnAK on 06/06/2017My truck needed multiple issues dealt with. The staff at Wasilla Lithia was able to get all the parts, get them installed and get my truck back in the time promised.Oil change
by tlinkhart on 05/03/2017Took my journey in for an oil change and commented my check tire pressure was on from weekend before. Another place had changed my tires, your guys checked the pressure and the light went out. Satisfied they fixed a problem that wasn't… their doing. Thank you service guys!!!Great Experience
by Candyleighs on 03/25/2017updated 03/31/2017Thank you so much! We loved Logan our Sales Guy and we appreciated the work you guys put into getting us into something different it was something we really needed to do and we are glad you guys made it happen! Thank you!Oil change and tires rotated
by Luvmyjeep58 on 03/24/2017The Wasilla location is always curtious and friendly. They always get my Jeep in and out efficiently and everyone is always in a good mood.It was fast, friendly, stuff was great.
by DavidLiena on 08/30/2016Fast, friendly. Thanks :)Quick service
by BrettAK on 07/23/2016First service after purchasing vehicle in May. Quick and efficient.Very fast and polite. Much better than Anchorage
by superwork on 06/30/2016Great work and polite.First visit to this location
by VaboyinAk on 04/29/2016Service was quick and professional.
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