Customer Reviews of BMW of Anchorage
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69 reviews
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It feels honest when your known.
by Jestes33 on 09/01/2016updated 09/13/2016When you walk into service and they know you by name it makes you feel like your being taken care of. I was greeted professionally and was told if I could get my vehicle in by a certain time I would get it back in the same day and I did.… Consumers don't expect a lot just honest work at a reasonable price. They under promised and over achieved and the formula for satisfied service customers is really that simple. Thanks again Bruce for everything you and your team did, Josh.Excellent Service by BMW of Anchorage
by BMW_Driver907 on 09/11/2016BMW of Anchorage has professional, friendly staff who make you feel welcome when you arrive, clearly articulate your cars needs and explain the pricing in a clear manner. The service is quality work.Beware of Lithia Anchorage BMW!
by acarbuyer2 on 08/20/2016When leasing a new BMW do not go to this dealer. From my experience, they did not honor agreed upon car values,they were manipulative of customers and I am now paying more per month than I should..Great job
by dyvette7 on 08/04/2016Happy with the service and car. The only thing I'm wishing for is a remote start! Almost kicked myself after buying the car and then finding out it couldn't be done. How can BMW come so far technologically but not have that figured out! I… love my X3 35i but please BMW get with the times and give us a remote start option.My great buy
by Mmm23587 on 05/28/2016updated 06/07/2016Went to Bmw of anchorage just to take a look, unsure if I was going to update to a newer vehicle. A very helpful gentlemen by the name of Jack showed me a few options, and I was convinced. that night was hard to sleep and not in a bad way.… Next morning I went in and although Jack wasn't there a great gentlemen by the name of kurtis did the rest to help me get my new baby haha thanks jack and kurtis of anchorage BmwMaintenance and servicing may 13,2016
by Eva_Zenyatta on 05/14/2016The folk here are always amazing. Bruce was awesome as always, thanks buddy! Kong is very helpful, welcomes you with a smile and willing to go above and beyond to help you. Katlin was very helpful and very professional. Thanks again guys!!April 2016 Service
by Service16 on 04/18/2016updated 05/04/2016I originally made an appointment on 3/28 to have my vehicle be diagnosed for the auto stabilizer issue. I was told the right pneumatic spring needed replacement as well as other maintenance to the vehicle are needed. Before leaving on… 3/28, I made an appoint for 4/11 to bring my vehicle back in for the pneumatic replacement and maintenance ( brake fluid service, oil and filter change). I brought my car in on 4/11 before 8am. I was told the car should be ready by end of the day, it wasn't until 4/14 that my car was ready for pick. Some parts to the replacement had to be ordered. Two weeks should have been ample time to have parts available after knowing the reason why I was making the appointment for 4/11. I also requested a loaner, which wasn't ready. I had to wait for the loaner to be cleaned and washed.Happy
by WESSELS on 03/31/2016Bruce is the best. Always friendly and gets the job done.BMW X3
by Shpend26 on 12/06/2015Very happy with the service and salesmanship of Jack Price, everything went smoothly and very quick.Feedback
by mybmw2016 on 11/03/2015updated 11/18/2015I originally planning on buying a MB but not too happy with the CS I received. The BMW employees (Ryan Kime and Phyllis Halverson and John in Finance) are very helpful during the whole process of purchading my X1 2016. They both have… addressed any concerns and questions I had. I appreciated their professional and positive attitude!Happy and Grateful Customer
by BIGFANBMW on 10/28/2015Bruce Pedersen was most helpful. He even went the extra mile to make sure a small blemish on the exterior surface of the car was polished out, per my asking. It is so nice to have a friendly service advisor...and to be treated like a… person (not a number). The attitude at BMW is very warm. What a difference it makes!On time delivery
by Sgbigler on 10/27/2015Shouldn't take one and a half days to change oil and do the front brakes!Great Fun to Drive
by MaryAnnBensur on 10/22/2015Phyllis did a great job of selling me a beautiful car, I couldn't be happier....except I found out that I cannot have an auto start put on the vehicle. This is a bit of a distress because when the weather in Fairbanks gets cold, it could… get really cold. Other than this problem, I am enjoying my car, which I have only had for one week!Overall...good job.
by Tbone4520 on 08/14/2015updated 10/21/2015Good job in getting me to buy your product. But when I talked with John, who took my check for the car, he made me realize that by buying a BMW I had made a smart choice in buying a SAFE car for our Alaskan road conditions. I was feeling… ambivalent about ordering a new car until I spoke with John.Yearly Service at BMW
by KrystinaS on 07/18/2015I took my car in to the BMW dealership to have my yearly service completed. They were friendly, professional, and completed the work in the time frame promised. Overall I was satisfied with my experience and all work completed met my… expectations.nice people
by nogjoe on 07/11/2015It appears that the problem has been fixed. ?...except todaythe same error message appeared "engine can not start because remote not activated". This time the engine was running and did not stop, previously this message appeared when the… engine was offdand then it would not start. This time it was running and kept running. I am not sure that this car will be reliable. My wife believes that her lexus is far superior.BMW 2015 320 XIS Purchase
by Krizzy on 05/06/2015Very professional & good people, explain all company promotion, answer all questions ask, very knowledgeable sales consultant, very good sales talk can convince customers to purchase. Will recommend for customers who are looking to purchase… cars.Quality Service
by BMW_Driver907 on 05/01/2015The service I received at BMW of Anchorage met my high expectations. The service agent was capable and articulated clearly the work I requested and the price I would pay. At pick up the process was efficient with no surprises. My BMW was… happy!Ansel was great
by RXYB on 04/06/2015updated 04/19/2015Ansel was very knowledgeable and helpful in making our first purchase of a BMW 335i. Throughout the test drives he made sure we understood the vehicle but let it speak for itself and not pushing for a sale. I would gladly send someone his… way for a new BMW.On time and out the door
by MoreTwins on 04/01/2015Thanks for the quick oil change...you guys are awesome!Consistant Excellent Service
by mantylar on 02/21/2015updated 03/03/2015I have owned several BMWs that I purchased from BMW of Anchorage. I continue to receive excellent courteous service. I asked to have my oil changed, but Bruce, my service advisor said I didn't need an oil change yet, and that I would be… wasting my money to have it done now. My extremely dirty car was clean and shiny when I picked it up. My repairs were completed as agreed.
About our dealership
BMW of Anchorage
What sets us apart
BMW of Anchorage
Amenities
- Television
Languages Spoken (1)
- Inuktitut