Julio Jones Kia
Customer Reviews of Julio Jones Kia
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Write a review: Service
11 service reviews
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Ya Girl in the Car Business
by Kathy Rinehart on 01/31/2025Amber Browning went above and beyond. In showing us a vehicle. I was afraid and intimidated going to look about buying about a vehicle but she put me at ease. She was honest very caring and made the experience very easy. So if you need a… vehicle I can assure you Amber Browning is your girl in the car business.Service with a big smile
by Clara Jones on 08/13/2022There were no dislikes, my first time visiting KIA Service Dept I was greet. I was ask how can I help u. I begin to tell Courtney Ware about what I had going on. He proceeded to say Mrs. Jones let me go to your car & let me take a look. So… he got the rest of my information & took care of my problems the same day.Snappy Service
by Keisha on 07/01/2022The staff are friendly and helpful. Very relaxed and they don’t pressure you into making a purchase for services you really do not need. They really try to educate the consumer on the vehicles and services. Courtney was super.False promises
by John Doe on 05/19/2022Originally was told 2 weeks to fix a seized engine. After 3 weeks of waiting, was told it was only going to be 2-3 days. Waited until 5.5 weeks for my car to actually be ready. Not the service providers fault it took so long due to one… technician at the dealership but the constant lies of timing is an issue as I had to move out of town but was unable to because I had to wait for the car.Great Speed and Service
by Ebony Wesley on 03/15/2022Kia is a really good place to come to for maintenance. They have this cute little popcorn machine, snacks, and water for people who are waiting. The people who work there are extremely friendly. I thought I was going to be there until… 5:30pm but I brought my car at 11:30am and was out by 1:00pm. Good time frame to be honest.Great Customer Service
by MrsCrutchfield on 03/03/2022I really enjoyed how friendly and knowledgeable Christian was when I asked questions. Made sure the service performed was to my liking.Service With A Smiles
by Mary Nash on 01/25/2022Customer service is excellent and friendly!Second time was worse than the first!
by Sherri Mendoza on 10/21/2021We purchased the service contract when we bought the 2021 Kia Forte. Both times we have taken the car for a service, they have spilled copious amounts of oil all over the engine and anything close by. The excess oil was so bad this time… that when my husband walked into the garage and saw a huge glob of oil, which had spread over 6 feet of our garage floor, he drove to her school to make sure her car even had oil in it. Even the most inexperienced service technicians know to clean up spilled oil. The inside of the car smells like something is on fire. This is a BRAND BEW CAR that we want to keep new! Pitiful! And another disappointment with my service contract……The car wash (included in my service contract) has been “broke down” both times we’ve had service done. I guess they don’t want globs of fresh oil all over the floor of their car wash like I have all over my garage!Great detailing job!
by SThorne on 10/02/2021My vehicle was detailed last week due to flooding waters in the town. The carpets and underneath the seats were soaked. There was lots of condensation in the car and it smelled moldy. I was worried that the car had extensive damage. Julio… Jones Kia was fantastic. They checked my vehicle over and said it only needed detailing. They removed the car seats and cleaned the carpet and padding. My car now looks like new and smells fresh. They were so courteous and a pleasure to work with.Satisfied customer!
by Patricia Miller on 07/29/2021Great service department. Always go out of their way to meet my needs and address my questions. Nice waiting area. Always a nice experience.Great Service
by Charles on 06/18/2019every thing went so well I was impressed Brian helped us out with our service we was not aware that we was past our 15,000 mile service and he explained and went over the owners manual with me we are happy he is there for us to depend on to… keep us up on what we need .
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television