Julio Jones Kia
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Dealership Service Review
service Rating
False promises
Written byon 05/19/2022
Originally was told 2 weeks to fix a seized engine. After 3 weeks of waiting, was told it was only going to be 2-3 days. Waited until 5.5 weeks for my car to actually be ready. Not the service providers fault it took so long due to one technician at the dealership but the constant lies of timing is an issue as I had to move out of town but was unable to because I had to wait for the car.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No