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Customer Reviews of Glynn Smith Chevrolet GMC

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27 reviews
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  • I Googled Customer Service

    5 out of 5 starsby Dannie on 05/24/2025

    I got pictures of Ms. Jane and Mr. Keith at Glynn Smith. If you can get your troubled Chevy to their service door your problems are solved. Not only are they knowledgeable, polite, and empathetic, but they know how to get the job done. Just don't be standing in the door way if they are headed out to check on a customers repair.
    • Thank you for your fantastic review, Dannie! I'm thrilled to hear that Ms. Jane and Mr. Keith provided you with such knowledgeable and helpful service at Glynn Smith Chevrolet GMC. I appreciate your understanding of our team's dedication to getting the job done right. We look forward to seeing you again and helping with any future needs! Safe travels! Sincerely, JP Harper | Service Manager | (334) 610-0676

      by Glynn Smith Chevrolet GMC on 05/26/2025

  • Wonderful business model. The Chick-Fil-A of car dealers

    5 out of 5 starsby Dannie on 05/23/2025

    I buy one to four vehicles a year from Kenny and the attitude, attention to detail, and passion for his trade makes every purchase a simple and enjoyable experience. Price is always a factor, but knowing Mr. Smith and his crew have your back every time the inevitable problem crops up is insurance that's hard to buy now days.
    • Thank you for your wonderful review! We're thrilled to hear about your positive experiences at Glynn Smith Chevrolet GMC. Kenny truly is dedicated to ensuring every vehicle purchase is simple and enjoyable. We appreciate your trust in our team and are always here to support you with any future needs. We look forward to seeing you again soon for your next vehicle! Sincerely, Michael Lee | General Sales Manager | 334-610-0676

      by Glynn Smith Chevrolet GMC on 05/23/2025

  • Canyon at4

    5 out of 5 starsby William on 08/06/2024

    I had contacted several gmc dealers and finally found one that wanted to make a sale! They gave me the best price and most of the deal was made over the phone. I drove 4 hours to pick my new truck up and was on my way back in less than an hour. Justin was my sales associate and I can’t say enough about him!
    • Thank you, William, for sharing your positive experience with us at Glynn Smith Chevrolet GMC! We're thrilled to hear that you found the best price and that Justin provided you with excellent service during your purchase. It's fantastic that your trip was smooth and efficient. We look forward to seeing you again and hope you enjoy your new truck! Please feel free to share your experience with others as well. Safe travels! Sincerely, Michael Lee | Business Manager | 334-610-0676

      by Glynn Smith Chevrolet GMC on 08/07/2024

  • Ungrateful

    1 out of 5 starsby Josh on 11/04/2022

    I have bought, traded 5 Trucks in the past 2 years and have sent 15 pluss people that have purchased them selfs... I truly thought theses guys was like family to me... NOT this time, loyalty out the window...After buying a New truck from them just 2 weeks ago, I called my Saleman "Ty" and asked where was the trailer brakes controls that it said on the window sticker it had a towing package...Like ALL the Trucks I have bought.. He said well if you would have asked I would have told you... Ok, I call Jared the GM Manager that I considered a "friend" to ask about It. He told me everybody doesn't use there truck for towing. That wasn't the point it said it had the package...Again we have never run across that problem.. I said dang I am the only one " he replied Obviously so.. I new I was done taking at that point. Never even offer to install it on my dime.. NO I am NOT a problem child there are many of guys I work with have had problems after problems.. I have always taken up for theses guys.. No sir ,never again.
  • Oil change & tire rotation

    5 out of 5 starsby Cbowden on 07/27/2022

    Pleasant & professional
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, JP Harper | Service Manager | (334) 610-0676

      by JP Harper on 07/27/2022

    • Pleasant and professional

      by Cleve Bowden on 07/27/2022

  • Way over priced

    1 out of 5 starsby C on 05/19/2022

    Called to inquire about the vehicle they show as in stock only to find out it’s still in transit. (Perfectly ok) BUT they have it marked up OVER msrp $5k. I understand dealerships are trying to make money and the ones you find on the lot are going to be a little higher but they lost my business when the lady said… “there isn’t a dealer in the nation that isn’t marking them up atleast that much even if you order it”. Ma’am that is a lie!
    • Your review is noted.If you would like we would be happy to talk about your issue. Sincerely, Michael Lee | Business Manager | 334-610-0676

      by Michael Lee on 05/23/2022

  • Sales

    5 out of 5 starsby BillyJohnson on 11/06/2019

    He was so professional and knowledgeable!
  • Service Review

    5 out of 5 starsby silverado on 10/22/2019

    timely and excellent service, quick oil change and general checkup on my truck
  • Glynn Smith GMC

    5 out of 5 starsby MIKE on 09/27/2019

    Recently decided to buy a 2019 GMC Sierra Truck. Shopped locally and throughout the southeast. Found the best deal with no hassles at Glynn Smith GMC. I would suggest giving Billy Johnson a call if you are in the market for a new vehicle! I drove 4 hours to deal with them and have no regrets.
    • Thanks a ton for this excellent feedback, Mike! We'll be sure to pass your comments on to Billy!

      by DDS on 09/30/2019

  • Great buying experience

    5 out of 5 starsby Michelle on 08/23/2019

    I have purchased 3 vehicles from Glynn Smith and my salesman Kevin has always been exceptional, he knows what I’m looking for when I walk through the door.
    • Thank you for your positive comments, Michelle! See you next time!

      by DDS on 08/28/2019

  • Great Service

    5 out of 5 starsby Michael on 07/30/2019
    updated 08/06/2019

    My experience with the service department at Glen Smith is always exceptional. All of the service reps are courtesy, kind and very professional. They always explain to me in great detail everything that will be serviced on my vehicle. My appointments are always performed within a timely matter. Continue to strive for excellence
    • Thanks a ton for this great review, Michael! We're always happy to help!

      by DDS on 08/07/2019

  • Jennifer Nichols

    5 out of 5 starsby Jennifer on 12/24/2018

    Jane is a great customer service representative. She treats me as if I am her best friend. She is efficient and very kind. She is a good PR person for your dealership. I think you should give her a raise!!
    • Thanks for your kind comments, Jennifer! See you next time!!

      by steph_e on 12/27/2018

  • Excellent

    5 out of 5 starsby 2015Van on 07/05/2017

    They are always knowledgeable and polite with our service needs.
  • Honest no haggle dealership

    5 out of 5 starsby Blacktruck2 on 06/07/2017

    I was extremely pleased with Glynn Smith Chevrolet. Their vehicles are priced as advertised with no haggling. I called them and they gave me an out the door price without asking me a single question. No other dealership would do this. I appreciate that kind of honesty. I prayed about this purchase and God sent me to Glynn Smith Chevrolet.
  • Outstanding dealership

    5 out of 5 starsby Duster45 on 05/20/2017

    Salesman easy to work with; wants to give you the best deal possible & get you the vehicle you want.
  • Great service.

    5 out of 5 starsby Gielkaan on 05/13/2017

    Service representatives and Corvette technician are top notch. Thank you for the great service
  • Love my Acadia! And The Glynn Smith Team

    5 out of 5 starsby Ms_Millbrook on 05/09/2017

    Awesome GMC Team! Went in knowing I wanted 1 of two very different vehicles. Salesman pointed out the pros/cons of each, making my decision very easy. Finance & Title folks were fast and effective. This was truly a relaxing process. Nice to see "no sales sharks" lurking, waiting to pounce on the customer! After visiting three GM dealerships close to me, I made the hour+ trip and bought from Glynn Smith. Will do it again, and again! Was worth the extra travel time and distance.
  • BEST Car Buying Experience EVER!!!!

    5 out of 5 starsby Colee_Cole on 04/23/2017

    Glynn Smith Chevrolet is a WONDERFUL dealership to do business with! After reading a lot of amazing customer reviews and knowing the wonderful experience my father had when he purchased his 2002 Chevrolet Corvette back in '02, I KNEW Glynn Smith Chevrolet was the place to purchase my 2017 Camaro 2LT. I did an online inventory search Friday, April 21, and found what I wanted. I went into the dealership Saturday, April 22, and God blessed me with Walter Moore (Sales)! I told him the stock number for the vehicle I wanted and he could tell I had done my research, LOL! Walter was VERY professional! We laughed and I felt very comfortable! He answered all of my questions with detailed knowledge and did not try to rush me. I am a stickler when it comes to a business's customer service and customer reviews. It was a joyous experience working with Glynn Smith Chevrolet! Walter was God sent and Chris Currie ensured I made the perfect choice as I was signing the dotted line! Thank You Walter! Thank You Chris! Thank You Glynn Smith Chevrolet! Most Importantly...THANK YOU GOD!!! God Bless! --Nicole Warren
  • 2017 Chevy Colorado

    5 out of 5 starsby Johnny_Sheila on 03/27/2017

    We passed by this dealer twice while looking for our new truck I am so glad we stopped here. They had excally what we were looking for at an excellent price. I wish we had of came here first!
  • Great guys!

    5 out of 5 starsby Bebop8888 on 11/22/2016

    Very friendly service and just some all around good people to deal with! Would highly recommend seeing Walter Moore and Marc Jeter anytime you decide on purchasing a new car or truck!
  • Muriel M. Thomas

    5 out of 5 starsby BlackGold78 on 10/06/2015

    My thanks to the Glynn Smith Chevrolet Buick-GMC Dealership. Once again they delivered excellent service to me on the purchase of my latest automobile. I have purchased 7 vehicles from this dealership over the years. Same dealership, same salesperson. They are so good at what they do, that is why I keep coming back. Many thanks to JT Frazier and Mike Core, they always take good care of me and make sure I don't drive away without what I want. Thanks for your professionalism and making me feel like part of the family. I have never hesitated to recommend Glynn Smith Chevrolet Buick-GMC to family and friends, and I will continue to do so.

About our dealership
Amenities
  • Complimentary Coffee
  • Shuttle Service
  • Cable Television
  • Television
  • Vending Machines