Lithia Nissan of Eugene

Today 9:00 AM - 7:00 PM*
*At this time store hours may vary.
Sunday
10:00 AM - 6:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Lithia Nissan of Eugene

4.9
Overall Rating
4.87 out of 5 stars(8)
Recommend: Yes (8) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Amazing Sales Team

by Karel Ann Moe on 06/24/2021

Personally, I had a wonderful experience at Lithia Nissan of Eugene. They helped me way beyond my expectations to put me in the car I actually wanted. I never felt uneasy or doubted that they truly only wanted what was best for me. They made the whole process quick and easy. (Yes I said quick.) And they explained all of the numbers line by line and actually made it understandable. I really appreciate everything my Salesman did. He was never rude or pushy. I will and have definitely recommended Lithia to friends and family.. Thank you Charlie-Ann

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

69 Reviews
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5 out of 5 starssales Rating

Amazing Sales Team

by Karel Ann Moe on 06/24/2021

Personally, I had a wonderful experience at Lithia Nissan of Eugene. They helped me way beyond my expectations to put me in the car I actually wanted. I never felt uneasy or doubted that they truly only wanted what was best for me. They made the whole process quick and easy. (Yes I said quick.) And they explained all of the numbers line by line and actually made it understandable. I really appreciate everything my Salesman did. He was never rude or pushy. I will and have definitely recommended Lithia to friends and family.. Thank you Charlie-Ann

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Great Customer Experience!

by Satisfied in Eugene on 06/12/2021

Low-key, no pressure, no hassle, relaxed staff. Informative, personal folks. Transparency about pricing is great. Efficient and professional staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent sales staff

by Rachel D on 05/09/2021

Billy Krebs - great salesmanship. no pressure. awesome follow up. straight-shooter.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

They turn customer service up to 11.

by SLaforge on 01/25/2021

My first service with Lithia Nissan in Eugene set the stage for several more transactions. Their service department is the best I've ever experienced. Excellent customer service. So when I wanted to trade in my car, this is where I brought it. Then my son bought his first car here. And, this last weekend, I got a new Pathfinder! Any problems I have ever had have been addressed. The dealership is fair and is absolutely focused on customer service. I highly recommend Billy Krebs as a sales person. Jon in the service department, Marc in the service department. Their finance team has you in and out in short order.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome experience

by MG1222 on 12/24/2020

The whole staff was great but our salesman Keith Strange was awesome! He got us a the exact vehicle we wanted within our budget. We will definitely refer all our friends and family to Keith!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Koda is amazing!

by cdclark2001 on 08/19/2020

Koda is amazing. He made the process so simple and easy. I will be coming back to see him for any other car buying needs!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best purchase experience ever

by Little Old Lady Loving Trucks on 08/11/2020

Excellent experience all around and the truck exceeded my expectations. I did a ton of research on large and small trucks and contacted a few dealerships about specific models. I picked Lithia Nissan in Eugene because the sales person, James, was so professional and a great listener.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Dale on 05/11/2020

James, our salesperson was fantastic in his approach in finding us a vehicle that would work for us. Thanks to James and all the sale team at Lithia Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service review

by scottthielke on 06/24/2018

They always stand behind their work. I always feel like I can trust them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Why I come back to Lithia

by Ifishandlimit on 05/18/2018

I like shopping at Lithia Nissan. No pressure, great service and pricing. I especially like sales with incentives to help make a purchase a enjoyable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Very Happy

by Jf50011 on 05/06/2018

Very courteous and professional. Thanks for a great visit.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Family like feeling and great results

by tamorton1 on 04/26/2018

I have been working with this dealership for a long time... I owned a 1994 Sentra.. traded up to a 2012 Rogue and have never, ever been dissatisfied with the car[s] or the dealership. The people in the service department are top notch. I am not sure how they do it with so many utilizing their services, but when I walk in, it feels like family. They know my car and they know me. A great place but even better people.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

My review

by Stephanie1956 on 04/26/2018

This was a great buying experience. Billy the sales rep was perfect. He was kind, professional, knowledgeable, knowledgable, not pushy, listened to our wants and needs and work for our best closure

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

outstanding

by fisherhawk on 03/24/2018

the guys in the shop are simply the best.....14 years of great service.........never once have I ben disappointed........I will never take my vehicle any where else.......thanks for putting together a great team

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Found my Mom a Mini-van

by Knightfam on 03/09/2018

All the staff were friendly and went out of their way to make a deal we found was a winner for us. They then cleaned the van up after our test drive AND filled it with gas. Paul has followed up to make sure we are happy with the purchase and to see if there's anything he can do for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Best car dealership ever!!

by LauraH81 on 02/24/2018

I am so happy with my purchase. Nick showed me 2 cars (both Nissan) and i liked them both but i wanted the mileage on one of the cars and the extras on the other car. Nick went on a search on the computer to search for cars that might work out. It was freezing outside so it was nice to be inside with coffee and hot chocolate instead of going from car to car outside. Nick found me the perfect car. It was newer than the other 2 cars we had seen and had way lower miles and had warranties since it had such low miles and is a 2017. This was the best experience. Nick wasn't pushy and he was very friendly and really listened to what i wanted instead of trying to push me into buying something i didn't want. I ended up with a 2017 Nissan Altima. I haven't ever owned a car over a 2005 so it's really nice and exciting you have such a nice vehicle! I will (And have been) recommending that people go to this car dealership. Nick and Jordan were both wonderful people to work with in purchasing a car. Jordan got me an amazing low rate on interest for my remaining loan and was really good at explaining everything to me. I really appreciate both of these guys! They're the best. I usually hate car shopping but not anymore. I'll definitely be going back to this dealership for future cat purchases!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great customer service

by scottthielke on 02/04/2018

Ive been bringing my vehicles to Lithia for service for years. I have owned many Nissans and Datsuns, and have always been very happy with the service people. I highly recommend it to my friends and take all my vehicles there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Lease

by leasepurchase on 01/30/2018

We received the best experience from the Nissan of Eugene team. It was painless and easy. We will defiantly go back. Steven the GM, Billy in sales, Dennis the sales manager and Brendan in finance went above and beyond to ensure we were taken care of.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Awesome

by Gilhooley1 on 01/17/2018

Awesome service experience and I would return. Service advisor did a 100% job

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

first oil change

by CCMorton on 09/26/2017

Dropped the car off for its first oil change. Got it back at promised time and sparkling clean -- better than before.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

the most helpful staff

by craigman45 on 09/17/2017

The team at lithia nissan of eugene were top notch and helped me though my purchase of a 2009 nissan altima coupe. Iv'e been looking for this model for some time now and when I saw they had what I was after they made my purchase quick and painless. Thank you Billy and Dennis...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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