Lithia Nissan of Eugene
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service Rating
They turn customer service up to 11.
Written byon 01/25/2021
My first service with Lithia Nissan in Eugene set the stage for several more transactions. Their service department is the best I've ever experienced. Excellent customer service. So when I wanted to trade in my car, this is where I brought it. Then my son bought his first car here. And, this last weekend, I got a new Pathfinder! Any problems I have ever had have been addressed. The dealership is fair and is absolutely focused on customer service. I highly recommend Billy Krebs as a sales person. Jon in the service department, Marc in the service department. Their finance team has you in and out in short order.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lithia Nissan Of Eugene on 01/27/2021
Dealer Response
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road!
Sincerely,
Aaron Bingham, General Manager
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