Customer Reviews of Pumpkin Fine Cars & Exotics
Review type:
Exceptional. Refreshing. Transparent.
by Eric Anthony on 01/12/2025
Pumpkin is a standout dealership. From the moment we walked in, their clean and inviting indoor showroom made the vehicle inspection enjoyable. Chuck ensured we had an optimal viewing experience, offering plenty of space to inspect the car… and even let it idle while checking its features before the test drive. Khris provided flashlights during our inspection—a thoughtful touch that boosted our confidence. We appreciated how the team recognized when we needed time to focus on the vehicle without rushing. The test drive was equally generous, giving us ample time to really get a feel for the car, which solidified our confidence in the purchase.
What set Pumpkin apart was the complete lack of pressure from the staff—something rare in this industry. As we took our time considering the vehicle, we got to know the team, and everyone was personable and helpful. Gina, the manager, was warm and welcoming, ensuring a seamless experience.
Emily also deserves mention for guiding us through the process. She was knowledgeable and transparent, going above and beyond to explain often-overlooked details. We were impressed by how she addressed everything with ease—a stark contrast to the high-pressure tactics we've encountered elsewhere.
The overall experience stood out—no inflated prices or surprise fees. The vehicle was fairly priced, and the opportunity to inspect it in their spotless showroom made every penny spent feel worthwhile. We had been shopping around and were getting tired of the usual dealership experience, but Pumpkin made the process feel refreshing and enjoyable. Bravo!
Your dealership is miles ahead of the competition, and Danny and I will definitely recommend you.
77 reviews
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Exceptional. Refreshing. Transparent.
by Eric Anthony on 01/12/2025Pumpkin is a standout dealership. From the moment we walked in, their clean and inviting indoor showroom made the vehicle inspection enjoyable. Chuck ensured we had an optimal viewing experience, offering plenty of space to inspect the car… and even let it idle while checking its features before the test drive. Khris provided flashlights during our inspection—a thoughtful touch that boosted our confidence. We appreciated how the team recognized when we needed time to focus on the vehicle without rushing. The test drive was equally generous, giving us ample time to really get a feel for the car, which solidified our confidence in the purchase. What set Pumpkin apart was the complete lack of pressure from the staff—something rare in this industry. As we took our time considering the vehicle, we got to know the team, and everyone was personable and helpful. Gina, the manager, was warm and welcoming, ensuring a seamless experience. Emily also deserves mention for guiding us through the process. She was knowledgeable and transparent, going above and beyond to explain often-overlooked details. We were impressed by how she addressed everything with ease—a stark contrast to the high-pressure tactics we've encountered elsewhere. The overall experience stood out—no inflated prices or surprise fees. The vehicle was fairly priced, and the opportunity to inspect it in their spotless showroom made every penny spent feel worthwhile. We had been shopping around and were getting tired of the usual dealership experience, but Pumpkin made the process feel refreshing and enjoyable. Bravo! Your dealership is miles ahead of the competition, and Danny and I will definitely recommend you.Cars you can trust
by Derrick on 12/02/2023Everything was extremely easy from start to finish. I bought a 2016 Land Rover Discovery Sport, test drove it and saw all the maintenance records and it was perfect for me. I couldn't have asked for a better experience all around from the… entire staff at Pumpkin. Everyone is very friendly and explains everything that I had any question about from the car itself to the financing.Only place to buy a preowned car!!
by JR on 11/22/2023My family has purchased many vehicles from Pumpkin over the years and can't imagine buying a preowned car anywhere else! All the staff is friendly and helpful and most importantly honest. Definitely the best car buying experience we have… ever had.Unbeatable car buying experience!
by Sinthya on 11/22/2023The absolute best in the area! Family operated, honest, giving 1000 percent attention to their customers needs type of dealership with an ample supply of great quality exotic cars. My husband and I had the pleasure of purchasing several… cars from here and will continue to do so for years to come. To top it off, Franck & Gina make it extra special to make us feel like a great part of the Pumpkin Family!Only place to buy a car
by Happy Customer on 11/25/2023Pumpkin Cars is the only place to buy a car. The entire staff instantly welcomes you and makes buying a car fun and completely stress-free. After buying one car, we immediately knew we would only buy cars from Pumpkin and bought a second… not long after. You truly become part of the Pumpkin family!Got my dream car
by Joe Garber on 11/24/2023The Frank Freon family developed a relationship with me and I bought my dream 1988 white Corvette from them. They did not sell me a car, they advised me with professional expertise, advice, and integrity... And let me buy the car. (And at… a much more than fair price I must add) They are the most trustworthy family in the car business and I would never buy a car from anybody else and you should not either.The absolute best
by smklaw on 11/22/2023Fair prices; no hours-long back and forth “I have to check with my manager” nonsense; excellent service; professional and knowledgeable sales reps; impeccable vehicles. From start to finish, hands-down, the best car buying experience. I’ve… purchased roughly 4 cars from Pumpkin. They back up their product and are there long after the closing. Proud to be part of the Pumpkin family!Pumpkin Fine Cars and Exotics is Exceptional!
by Apostolos and Maria Marinakis on 09/22/2023Five Star rating is not enough to convey our satisfaction at Pumpkin Fine Cars and Exotics. 100 out of 100! Honest, knowledgeable, courteous, and trustworthy. The immaculate and stunning facility is a representation of how Pumpkin holds… their standard for ALL vehicles they showroom: TOP NOTCH. The selection is extensive, and recommend it is worth the trip to explore. Frank and Gina Freon made us feel welcome and took whatever time needed to guide us through the entire process. The friendly and efficient support staff handled all aspects of the sale to make this an easy and pleasant transaction. We are thrilled with our 2010 Mercedes-Benz M-Class ML 350 4Matic. Thank you Franck and Gina !Poor Customer Service
by Kalin Quigley on 07/22/2023The other day I reached out to get information on a vehicle. I asked 5 simple questions regarding a Tesla. Questions ranged from any damage on vehicle since there was few pictures online that showed anything, if vehicle was used as… rental/fleet/demo, does vehicle come with EAP or FSD, and what is the out-the-door price with all fee's and dealer markups/add ons. I explained to Gina, my point of contact, that I was over 400 miles away from dealership, that I worked night shift at a hospital and that I sleep during the day. I said email was best method for contact. I also explained that as soon as these questions were answered I would absolutely come in to sit down and purchase vehicle. Her initial two responses not only bypassed my questions, she told me things like "she doesn't know if vehicle was used as fleet/rental/demo vehicle" but that because its in such good condition, there was no way. Ummm yea that means nothing to me and that is absolutely false because all she has to do is look at CarFax report and she would know. What's even worse is when I asked for out the door cost I was met with "We have no hidden fee's so don't worry." Yea I was born at night, but not last night. She ignored the fact that I said best contact was email and I could schedule anything during the day to talk. She repeated incessantly that I needed to FaceTime her. As soon as I kept repeating this was not an option but as soon as she answered questions I would come in to dealership, I got a complete left field response of: "I'll be happy to take the time to respond in detail to both of your emails and to providing the necessary information you are searching for with regards to our Tesla at the earliest time allowed based on other current customer appointments and staffing. We'll be in touch. Thanks again for your interest. Have a wonderful rest of your evening. Gina This might as well say, you are not important, because you won't FaceTime I don't want to deal with you. What's funny is she had no problem telling me she could schedule me in right away for FaceTime appointment but as soon as I took that option away, any other suggestion was a moot point. Gina is a family member to this business which reflects poorly on the company. I was extremely excited to do business with Pumpkin Fine Cars due to good reviews and was met with the complete opposite experience. I had full financing, paid off trade-in vehicle and cash down for Tesla. Because of my interaction with the number two person in this company, Gina Freon, I will be taking business elsewhere.At the end of my conversation with her I told her I would be contacting dealership, asking for new point of contact and do business with someone else, but to find out she helps run this company makes me want nothing to do with Pumpkin Fine Cars. I would gladly screen shot and upload images of emails here but I'm saving that for when Owner reaches out to me. Pumpkin Fine Cars lost business on a $50,000 Tesla purely based off the fact that Gina didn't want to spend 20 minutes of her time to answer extremely simple questions.Wonderful Car Buying Experience
by M F on 07/20/2020High praise for Pumpkin Fine Cars, particularly Mariah and Issac. I recently purchased a vehicle and despite the challenges of using out-of-state financing, the NJ DMV being closed, and the other COVID restrictions we are all dealing… with, Mariah and Issac handling everything in a timely and professional manner. Franck was also awesome, taking the time to talk to my wife and I about the car we were buying in great detail. It was clear to us that he loves matching people with cars. As for the car, well...we could not be happier with it.Great experience at Pumpkin
by Eric from Manahawkin on 06/29/2020Franck and his team are wonderful. I bought a great truck at a great price. The buying experience was the best I have ever had in 35 years of buying cars. Personal, friendly and thorough. The Pumpkin team really made it easy. I would… recommend this dealer to anyone looking for a quality used vehicle.The Best in the Business
by Rodger and Cathie on 02/14/2020Franck and his team are an absolute pleasure to do business with. Honest, fair, reputable and no pressure. Everything you hope for but rarely get in a used vehicle buying experience. And his selection of vehicles is exceptional. Every one… is immaculate.mark experence
by mark L on 01/08/2020great cars and service. if you really looking for somthing thats worth your while see for yourselfGreat experience
by Len Jackson on 12/11/2019Probably the easiest purchase of a vehicle I’ve ever done. Frank and ALL his staff make you feel like you’re family. It’s a completely different car buying experience that you’re used to. I highly recommend them.Nicest Cars Salesmen Around!
by Candice D on 10/07/2019updated 10/17/2019I had the honor of dealing with Franck and Gina directly for most of my sale process. I was very pleasantly surprised with how easy and nice it was to buy a car (first time buyer)! They did not pressure me at all, gave me all the facts and… made sure I was comfortable every step of the way.Thank you for taking the time to leave us such an amazing review. We are thrilled to hear that your recent experience with us went above and beyond your expectations. We truly appreciate the review and your business! All the best ~Franck, Gina & Team
Pleasant experience
by Pleasant Experience on 09/30/2019Wow - a pleasant experience....something you don't normally say when buying a "used" car. The staff at Pumpkin are friendly & professional with a team approach. I found Frank to be knowledgeable, very proud of his inventory & very fair in… the entire process. My 2016 car is perfect & my friends think I bought brand new. I would not hesitate to recommend Pumpkin Cars & hope I have the opportunity to purchase from them again.Thank you for your business and for taking the time to write such a fantastic review. We strive to provide great customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Congratulations on your new purchase. All the best ~ Franck, Gina & Team
Stress free, no pressure experience.
by Best buying experience on 09/12/2019Great experience, could not do enough to please you. Prices and car selections for everyone's needs. Bought a 2016 ford, such low mileage and was spotless. Still had 2 year mfg. warranty. Had my new tags within days. Frank and his staff… treat you like family!Thank you for your business and thank you so much for the extremely kind review. It means a lot to us to know that you had a wonderful experience here at Pumpkin. You picked a great vehicle! Please visit us at any time! All the best ~ Franck, Gina & Team
great customer service!!
by KevinSchaller1 on 07/06/2019updated 07/12/2019all staff very polite and easy to work with. up front and honest with pricing. Very fair offer on trade in. will recommend to friends and family and will purchase from in future.Thank you for your business and thank you so much for the extremely kind review and for your recommendation. We're happy to hear you had a pleasant experience with us. Please don't hesitate to reach out in the future with any questions! All the best ~ Franck, Gina & Team
Best dealership in the area!
by JosephGeromini on 05/25/2019This is the 3rd vehicle I have purchased from Pumpkin. Always fabulous service....the experience is so enjoyable and efficient. The staff is gracious, courteous and expeditious! I could not recommend any higher!!Thank you for your repeat business! We cannot thank you enough for being a longtime customer. Please don't ever hesitate to visit us or contact us with any questions or concerns! Your loyalty keeps us going! All the best ~ Franck, Gina & Team
Love my Pumpkin car!!
by John on 05/17/2019Very easy to work with. Super competent staff.Thank you for taking the time to leave a kind review. We are thrilled to hear you had a pleasant experience with us. We truly appreciate your business! All the best ~Franck, Gina & Team
Love my Pumpkin car!!
by MicheleD on 04/27/2019updated 05/06/2019very helpful, polite , overall great service and great carHi Michelle! Thank you for your awesome 5- star review with your kind words. We're thrilled you're loving your Pumpkin car and you're always welcomed in our showroom. Enjoy! All the best, Franck, Gina, and Staff
Porsche 911
Mazda CX-5
Dodge Challenger
Mercedes-Benz GLC-Class
About our dealership
Pumpkin Cars is a pre-owned car boutique without the boutique prices. We have the only "new" used cars you'll ever find from Franck Freon-someone who knows &deeply cares. Before creating his dealership, Franck raced cars professionally & won the legendary 24 hours of Daytona, had many podium finishes for 10 consecutive years at the 24 Hours of Le Mans, many years of success at the 12 hours of Sebring &several other races worldwide.No one comes close to his feel &understanding for cars which is why no one can buy cars like he can. His pristine pre-owned car inventory&exceptional customer service is unmatched.Franck created the dealership in 1998 with one goal in mind:Offer high quality vehicles & a high level of expertise & personalized genuine care.To achieve this,all cars are purchased personally by Franck&undergo a rigorous Certification process before hitting the showroom floor. Need a car? Choose expertise, right pricing, pristine quality & service that no one but Pumpkin offers.
What sets us apart
We are so proud to have recently received The Press of Atlantic City's Readers' Choice- BEST OF THE PRESS AWARD 2017 along with
Dealer Rater's 2018 Consumer Satisfaction Award!!
We don't sell cars in the traditional sense. It's not a "move them in & move them out" type of operation.Everyone is treated like family here. It's about finding the right car for the right person. We don't sell cars.. we help people buy them.
Every vehicle is hand-picked &checked by the owner Franck. He buys his cars by his sight &approval only. His attention to detail &the precision he takes in making each purchase is an irreplaceable result of a career in professional high speed racing
No one can match owner Franck Freon's unique & intricate car expertise- The racing legend spent his life racing successfully at 200 mph on 3 continents leaving a huge mark on the professional racing circuit in France, Japan & the US.
No one else has all their cars parked indoors in a unique INDOOR SHOWROOM, a concept started by Franck back in 1998 because he is so fussy about his vehicles that his complete inventory must remain garage-kept.
Amenities
- Complimentary Drinks
- Instant Financing
- Shuttle Service
- Express Service
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- French
Kalin, Your description above of what was that evening only two short emails exchanged late evening is extremely far from factual. I would be more than happy to share them publically or directly to any customer requesting the entire exchange. Your first immediate, aggressive negative response that night was a sign for me to disengage - which I did. We wish you all the best, Gina Freon & the entire Pumpkin team ~ my employees' livlihoods depend on those who leave honest reviews with integrity.
by Gina Freon on 09/20/2023