Honda of Gainesville
Customer Reviews of Honda of Gainesville
Review type:
Excellent experience!
by watsonlegacy on 12/20/2017Chidozie knew the car (Honda Accord Hybrid Touring) like the back of his hand. He presented the important features of the car with excitement and passion from the exterior to the interior. When driving, he pointed out various safety… features and unique aspects of the vehicle. Chidozie made the experience memorable, exciting, and fun. After the test drive, I fell in love with the car! I appreciate that Chidozie was patient, open, honest, and helpful. I have been a Honda driver for close to decade and my family members are faithful Honda owners as well. I knew I wanted to stay with the brand but had been contemplating switching over to Toyota. However, Chidozie's detailed introduction to the car and the General Service Manager, Paul's ability to listen to the parameters of my budget and make a fair offer, were compelling enough for me to want to do business with Honda of Gainesville. Additionally, I was able to do trade-in of my car without a hassle. Lastly, there was a scratch on the new car before I bought it and Chidozie was able to schedule time with auto body shop to get it repaired within a couple days. In summary, I'm pleased with customer service and fair price I received for my beautiful new car! Great work, Honda of Gainesville!Pleasant Experience
by Christopher81 on 07/04/2017Car buying can be stressful. I walked in to buy 2 Honda Civics and I walked out with 2 Honda Civics.new car purchase and great service department
by GaryJudy on 05/03/2017updated 05/15/2017The professional manner in which Jesse listen to what we were interested in and he didn't waste time on other issues. We were really interested in mini van, however it did not meet out safety need issues offered on the Pilot. The process of… Kelly and the others made it less painful on the removal of our money. Just kidding and James was a help when Jessie was busy for a brief moment and he was also very professional and knowledgeable.Honda of Gainesvill
by JetGator on 01/04/2017updated 01/13/2017I like that Jesse was hassle free. He did not hound me. I liked Paul McArthur. He was very professional and was able to remedy a problem about a broken promise to me. I was quoted 1.9% financing for 60 months on my Odyssey. On the day… that I came in to finalize paperwork, I was told that I should not have been promised the 1.9% for 60 months, because the Odyssey was not part of that financing promotion. I was very upset. Everything was going so smoothly. However, Paul was able to give me a better discount on the van and increase the value they gave me for my trade in. I'm still a bit unhappy about it, but Paul did his best. I really liked the electronic signing process during the financing paperwork.Congratulations on your new Odyssey! I do apologize for the initial difficulties you experienced getting your new vehicle but I'm glad to hear that things have been smoothed over by Paul. Please let us know if there is anything else about your purchase that you'd like to discuss. Sincerely, Dan Like - General Manager
Car buying
by Kchancey1 on 01/05/2017updated 01/13/2017Salesman Ryan Wise was super helpful and pleasant but not pushy. He was knowledgeable able the car I wanted the purchase and helpful in setting up window tinting for me!Thank you for leaving us this great review. We are very happy to hear that Ryan could be so helpful and pleasant during your purchase. We look forward to seeing you back again in the future! Take care. Sincerely, Dan Like - General Manager
2017 HONDA SPORT Special Edition
by Marie179 on 12/16/2016updated 12/28/2016Salesman Deen Leed was very professional and knowledgeable in assisting me in my purchase. I am enjoying my new Honda Sport.Outstanding Experience
by davewfields on 12/22/2016The salesperson, James, was phenomenal. Extremely personable and knowledgeable about the vehicle. The finance person Julio went above and beyond to make sure that we were taken care of and the manager, Kelly also went out of his way to… help our growing family get into a gently used Odyssey.Great Service
by Derek_Young on 11/17/2016updated 11/29/2016All my questions were answered, which helped me narrow down my choice. I was able to drive away knowing that I made the right decision, coming to this dealership.An overall pleasant experience
by Diane_24 on 11/04/2016updated 11/16/2016Ryan did a fantastic job of guiding me through the whole process! John was very helpful and efficient with his part of the process, too.Excellent Experience
by Marcia0 on 10/28/2016Michael Jones and Carley Hallof-Tisdale are a winning combination. I have never had a more pleasant car purchasing experience. They were patient, knowledgeable, and enthusiastic while not high pressure. The manager with whom they had me… deal was also excellent. Again, informative but not high pressure.Thank you so much for this wonderful feedback. It is great to know Michael and Carley were able to provide you with a pleasant and pressure-free purchase experience. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Dan Like - General Manager
Great Dealership
by AndrewB1959 on 10/12/2016Easy to deal with and never felt pressured. Price was excellent. It was a pleasure to work with the sales manager.Thank you for the great feedback, Andrew! We're happy to hear that our staff was able to provide you with an easy and pressure-free purchase experience. If there is anything more we can do for you please come back and see us any time! Sincerely, Dan Like - General Manager
Great Experience Leasing a 2016 Honda Accord at Gainesville Honda
by pspin0401 on 09/22/2016updated 10/02/2016Your sales reep Jesse was articulate, friendly, and professional. He knew his stuff. He showed us the difference between the 2016 Accord and our existing leased 2015 Accord. Your dealership bent over backwards to get a Honda Accord with… the color we wanted from a Honda dealer in West Palm Beach. What more can I ask for!Thank you for leaving us this wonderful review and congratulations on your Honda Accord! Jesse is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. Im glad to hear he was able to help with your lease. If there is anything more that we can do please come back and see us again. Sincerely, Dan Like - General Manager
Exceeded expectations
by Familyman52 on 09/24/2016Jesse was very helpful, even replying to my inquiries on his day off, and determined to help me get the deal I needed on our new purchase.Thank you for the great feedback! We're very happy that Jesse was there to help with your purchase! Please come see us for any automotive-related needs. Sincerely, Dan Like - General Manager
Great service and really good people.
by g_athlon on 09/04/2016Staff was really helpful and knowledgeable. I love how much help they were in the whole process. They're willing to help out with any need you might have.Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Dan Like - General Manager
Great Service
by Dianalee45 on 08/17/2016updated 08/31/2016Our salesman, Michael, was informative, helpful, friendly, and altogether the most personable car salesman ever! He has even already called to see if we have questions.Dianalee, thanks for this nice review! Michael truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Sincerely, Dan Like - General Manager
Thanks H of G
by jvg2016 on 08/02/2016updated 08/15/2016The complete experience. My wife and I strongly dislike the car shopping experience and most car salesman, but your Team was professional, courteous and really seemed to care about or wants and needs.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Dan Like - General Manager
just traded for a honda crv
by pacezoo on 07/22/2016updated 08/03/2016No Games. Most of what takes so long was accomplished over the phone since I was driving about 300 miles to trade with them. So when I arrived we were done to making sure my car was in the condition as shown on the pictures I had sent.… how awesome is that. Chris was great to deal with!We appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Dan Like - General Manager
Great buying experience
by kristidalbert on 07/06/2016updated 08/03/2016Dean is a great salesperson---my second experience with him. Kelly Megs has been a great help finalizing the negotiating with both of my deals at Gainesville Honda.Car shopping
by Joshua_99 on 07/29/2016No hassle and the monthly payment was settled before going to finance. Mr. Perez clearly described the additional options and costs which were available. Added the paint protection.Honda of Gainesville
by mclaughs322 on 06/30/2016The salesman (James Quesenberry) listened to our needs and did not try to pressure us into something other than what we wanted.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Honda of Gainesville with the help of James. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Dan Like - General Manager
Great Service
by tsmithx630 on 06/18/2016Their employees are friendly and professional and that made the car buying process quick and simple. Highly Recommended!! Thanks Alex!!!Thanks for your outstanding review! We're glad to hear that Alex and the rest of the team were very friendly and professional! It's fantastic to know that we were able to make your purchase incredibly simple and quick. Thank you for your recommendation and please let us know if there's anything else we can do for you. Sincerely, Dan Like - General Manager
That's fantastic to hear! I will be sure to thank our team for providing you with a pleasant experience. If we can help with anything in the future, please don't hesitate to visit us. Congrats on the new Honda Civics! Sincerely, Dan Like - General Manager
by dealerreply on 07/13/2017