Honda of Gainesville
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Honda of Gainesvill
Written by 01/04/2017
onI like that Jesse was hassle free. He did not hound me. I liked Paul McArthur. He was very professional and was able to remedy a problem about a broken promise to me. I was quoted 1.9% financing for 60 months on my Odyssey. On the day that I came in to finalize paperwork, I was told that I should not have been promised the 1.9% for 60 months, because the Odyssey was not part of that financing promotion. I was very upset. Everything was going so smoothly. However, Paul was able to give me a better discount on the van and increase the value they gave me for my trade in. I'm still a bit unhappy about it, but Paul did his best. I really liked the electronic signing process during the financing paperwork.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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dealerreply on 02/05/2017
Dealer Response
Congratulations on your new Odyssey! I do apologize for the initial difficulties you experienced getting your new vehicle but I'm glad to hear that things have been smoothed over by Paul. Please let us know if there is anything else about your purchase that you'd like to discuss.
Sincerely,
Dan Like - General Manager
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