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Used 2019 Chrysler Pacifica Touring L Minivan Review

Consumer reviews

Read what other owners think about the 2019 Chrysler Pacifica Touring L Minivan.

5 star(14%)
4 star(43%)
3 star(14%)
2 star(14%)
1 star(15%)
3.3 out of 5 stars
7 reviews

Most helpful consumer reviews

5 out of 5 stars
Great Upgrade from a Caravan
Cassie Levy,05/11/2019
Touring L 4dr Minivan (3.6L 6cyl 9A)
I have owned 2 Caravans and wanted an upgrade. Both Caravans were reliable and never gave me a problem. I bought a Touring L (with several Plus features already installed) 2-1/2 years ago and have been very pleased with it. I needed more safety features and ease of opening and closing the rear cargo door. I wanted a nice entertainment package and this came equipped with the larger touch … screen and a decent sound system. After using the blind spot detection, I wouldn’t purchase another vehicle without it. I learned with the Caravans to triple check before moving to the right and was still uneasy because of a blind spot in both of them. The only thing I haven’t tried as yet is the automatic parking feature. A little shy on that one. This is my first vehicle with leather seats—I always preferred cloth—but with the heating feature, I have enjoyed them and found them very comfortable. The second row seating is more comfortable than in my Caravan—I have the optional additional seat in the middle that folds down to make an armrest and cup holder. It is very easy to remove if necessary. I considered an Odyssey, but I have come to depend on the stow and go seating in the Dodge and Chrysler products. All in all, I have enjoyed driving this car tremendously. If I trade it in the future, I will be looking for an upgrade from this vehicle.
4 out of 5 stars
Red Pacifica
Phil J.,12/19/2020
Touring L 4dr Minivan (3.6L 6cyl 9A)
I purchased the Chrysler Pacifica from Carmax. The car rides nice. It takes time to learn all the electrical accessories on the vehicle. The car had a warning light on the dash when I bought it. I took it back to Carmax 3 days after I bought it, to get the warning light fixed. It turned out that it had to go to the Chryser dealership to be repaired. Carmax paid the bill for the repair. … It was $442.00 to get it fixed. The car has an aux. battery to handle the start and stop feature built into the car. I got it back from the dealer repaired. Apparently this battery has about a 2 year life. It is not a cheap repair to replace the battery and check out the system. The car rides nice and I am getting used to the different features. If anyone is interested, the spare tire is located behind the left rear panel. It is not inflated. It has a compressor attached to it to inflate when needed. Overall, we are enjoying the car. Phil
3 out of 5 stars
Great looks, long wait, bad quality
Danno,10/10/2019
Touring L 4dr Minivan (3.6L 6cyl 9A)
Well it’s finally something that showed up. After 476 miles..... Problem, the blinker cable in the front left blinker was loose and dangling in the radiator chamber. I proceed to fix The issue and seal the 1/4 turn fixture. The auto start feature has some issue at pickup with 26 mikes iron the car. I have to send to the dealer service diagnostics. 2 day process. Little crazy to see … the UAW fail in assembling the van, then the delayed dealer act like it’s all good. .
4 out of 5 stars
cd music
Jeff,02/12/2019
Touring L 4dr Minivan (3.6L 6cyl 9A)
Front row driver and navigator are not able to listen to CD or watch a DVD even when the car is parked. Unless they go to the second row!?! Yes it sounds crazy but thats how this minivan was desgined. Also this minivan will auto shut off while you are by a red light with your foot on the brake but it will not do that when you are in park position with motor running (who came up with such … stupidity?).

Edmunds Summary Review of the 2019 Chrysler Pacifica Touring L Minivan

What’s new

  • No changes for the 2019 model year
  • Part of the first Pacifica minivan generation introduced for 2017

Pros & Cons

  • Easy to transform from people hauler to cargo transport
  • Upscale look of the interior design and materials
  • Many available convenience, safety and luxury features
  • All-around visibility is excellent
  • Second- and third-row seats aren't as roomy or comfortable as rivals'
  • Nine-speed transmission occasionally exhibits clunky or slow shifts
  • Seat padding is on the firm side


Which Pacifica does Edmunds recommend?

If you're looking to get a reasonable amount of equipment without draining your wallet, we recommend the Pacifica Touring L. This midgrade trim level comes with a multitude of appealing features, such as heated front seats, leather upholstery and retractable sunshades. It's also eligible for optional upgrades such as the Premium Audio package and the Advanced SafetyTec package, which includes all sorts of safety equipment such as blind-spot monitoring, adaptive cruise control, forward collision warning with automatic emergency braking, and an automated parking system.

Full Edmunds Review: 2019 Chrysler Pacifica Minivan

What’s new

The 2019 Chrysler Pacifica carries over unchanged.

Vehicle overview

The 2019 Chrysler Pacifica is an excellent example of the modern breed of minivan. As you'd probably expect, the 2019 Pacifica has plenty of space for you and your family. It comes standard with seating for seven passengers (an optional second-row bench increases seating to eight) and has enough room in back for some luggage, too. The Pacifica also has a full complement of safety features and a classy design both inside and out.

The Chrysler is a bit behind class leaders when it comes to cargo space, but that's mostly by the numbers. Real-world storage is still very useful. One of the things that make the Pacifica so versatile is its patented Stow 'n Go seats. The second and third row can fold quickly into the floor of the Pacifica, freeing up all sorts of cargo space in the back. And when you aren't stowing the seats, there's significant underseat storage. We like the Pacifica's capable acceleration and handling, and when you get the optional towing package, it can tow up to 3,600 pounds.

Despite its virtues, the Pacifica does have competition. The freshly redesigned Honda Odyssey is an excellent vehicle with lots of seating tricks of its own. The Kia Sedona, meanwhile, is a more reasonably priced alternative for budget-conscious buyers. But no matter the competitor, the Pacifica is still an attractive minivan.

2019 Chrysler Pacifica models

The 2019 Chrysler Pacifica comes in six main trim levels: L, LX, Touring Plus, Touring L, Touring L Plus and Limited. The naming can be a little confusing but, as expected, the more expensive the trim level, the more standard features you get. There's also a Pacifica Hybrid, which is reviewed separately.

Every Pacifica gets the same engine: a 3.6-liter V6 (287 horsepower, 262 pound-feet of torque) that sends power to the front wheels via a nine-speed automatic transmission. Seven-passenger seating is standard across the board, and eight-passenger seating is optional on all but the L model.

The base L trim level comes standard with 17-inch steel wheels, heated mirrors, keyless entry (for the driver door only) and ignition, a rearview camera, blind-spot monitoring, rear parking sensors, rear cross-traffic alert, dual-zone climate control, a height-adjustable driver's seat, a 60/40-split folding third-row seat, a 7-inch touchscreen, Apple CarPlay and Android Auto, Bluetooth, and a six-speaker audio system with a USB port and an auxiliary jack. Tri-zone climate control is available at an additional cost.

The Pacifica LX is equipped with alloy wheels, automatic headlights, body-colored exterior trim, a driver information display, an automatic engine stop-start system, an eight-way power driver seat (with four-way lumbar), tri-zone climate control and folding/collapsible second-row Stow 'n Go seats.

Stepping up to the Touring Plus adds foglights, LED taillights, chrome exterior trim, full keyless entry, remote engine start, power-sliding rear doors, a power liftgate, automatic climate control, satellite radio and a charge-only USB port located in the front row. The 18-inch wheels can be ordered separately.

The next level up is the Touring L. Its standard features include an eight-way power passenger seat with power lumbar adjustment, heated front seats, leather upholstery, and second- and third-row retractable sunshades.

There are several packages available for the Touring L. The Premium Audio package adds a 13-speaker audio system and an 8.4-inch touchscreen with HD radio and two USB ports. The Advanced SafetyTec package (available on the Touring Plus and up) bundles automatic high-beam control, front parking sensors, a sound-reducing windshield, automatic wipers, lane departure warning, blind-spot monitoring, adaptive cruise control, forward collision warning with automatic emergency braking, an automated parking system, a top-down parking camera and a larger driver information display.

The upgraded driver info display and sound-reducing windshield are included with the Touring L Plus, along with a heated steering wheel, heated second-row seats, a third-row USB port, ambient lighting, the 8.4-inch touchscreen, navigation and the Alpine audio system.

All Touring models can be further equipped with 18-inch wheels.

The top-dog Limited comes with 18-inch wheels, xenon headlamps, LED foglights, auto-dimming exterior and rearview mirrors, power-folding mirrors, driver-seat memory settings, two sunroofs (panoramic for the first two rows and an additional fixed sunroof above the third row), ventilated front seats, premium leather upholstery, the hands-free liftgate and hands-free sliding doors, an in-vehicle vacuum cleaner, a second-row USB port and a power-folding third-row seat.

As loaded as it is, even the Limited can be bolstered with additional features. Available options include the Advanced SafetyTec package, a 20-speaker Harman Kardon audio system, an upgraded rear entertainment system with dual 10-inch seatback touchscreens, an HDMI input and a household-style power outlet. Twenty-inch wheels are sold as a stand-alone option.

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the Chrysler Pacifica Limited (3.6L V6 | 9-speed automatic | FWD).

NOTE: Since this test was conducted in 2017, the current Pacifica has received some revisions, including standard Apple CarPlay and Android Auto. Our findings remain broadly applicable to this year's Pacifica.

Driving

7.5
By minivan standards, the Pacifica performs well. It handles better than average, with effective brakes and strong acceleration. It would get a better overall performance score if it weren't for the frustrating nine-speed transmission and vague steering.

Comfort

7.5
There's a lot of comfort to be had in the Pacifica, but the seating position in the second and the third row can be a bit tight. The overly firm seat bolsters hurt the comfort score a bit, too. The ride, however, is smooth and calm.

Interior

8.5
Whether you're making the daily commute or spending a long weekend on the highway, the inside of the Pacifica is a pleasant place to be. If you're judging it strictly by the numbers, the Pacifica is marginally smaller than rivals, but it feels just as spacious as class leaders.

Utility

8.0
The Pacifica might not be the biggest vehicle in the class, but it only falls behind the leaders such as the Honda Odyssey by a few cubic feet. Stow 'n Go seating is an excellent feature, and when the seats aren't stowed, there's ample storage underneath the floor.

Technology

8.0
Chrysler's Uconnect is one of the easiest systems to use, with simple controls and an intuitive device interface. The 2018 and 2019 models are preferable to the 2017 model due to the upgraded hardware, 4G LTE Wi-Fi, and addition of Apple CarPlay and Android Auto.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2019 Chrysler Pacifica in Virginia is:

$61.92 per month*
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