2018 Chrysler Pacifica Review
Which Pacifica does Edmunds recommend?
While there are less expensive trims available, it's not until you get to the Touring Plus that you'll find features truly helpful to the prospective minivan buyer. These include full keyless entry, power-sliding rear doors, a power liftgate and three-zone automatic climate control. If we were at the dealership lot, though, we'd plunk down a little extra for the Touring L. This is where the Pacifica's appeal really comes into play, with a power-adjustable passenger seat, heated front seats, leather upholstery and a USB port in the second row, perfect for recharging phones and tablets.
Edmunds' Expert Review
- Easy to transform from people hauler to cargo transport
- Upscale look of the interior design and materials
- Many available convenience and luxury features
- -around visibility is excellent
- Second- and third-row seats aren't as roomy or comfortable as rivals'
- Nine-speed transmission occasionally exhibits clunky or slow shifts
- Seat padding is on the firm side
|Overall||7.6 / 10|
By minivan standards, the Pacifica performs well. It handles better than average, with good brakes and strong acceleration. It would get a better overall performance score if it weren't for the frustrating nine-speed transmission and vague steering.
There's a lot of comfort to be had in the Pacifica, but the seating position in the second and the third row can be a bit tight. The overly firm seat bolsters hurt the comfort score a bit, too. The ride, however, is smooth and calm.
Whether you're making the daily commute or spending a long weekend on the highway, the inside of the Pacifica is a pleasant place to be. If you're judging it strictly by the numbers, the Pacifica is marginally smaller than rivals, but it feels just as spacious as class leaders.
The Pacifica might not be the biggest vehicle in the class, but it only falls behind the leaders such as the Honda Odyssey by a few cubic feet. Stow 'n Go seating is an excellent feature, and when the seats aren't stowed, there's good storage underneath the floor.
The Chrysler Uconnect system is one of the easiest systems to use, with simple controls and an intuitive device interface. The 2018 Pacifica is preferable to the 2017 model due to the upgraded hardware, 4G LTE Wi-Fi, and addition of Apple CarPlay and Android Auto.
Most helpful consumer reviews
LX 4dr Minivan (3.6L 6cyl 9A)
I decided that I needed to write a review since other reviews helped me when researching my vehicle purchase. I love my Pacifica. After 1.5 years of ownership I have had no problems and I am still impressed by the ride, and the fit and finish of the vehicle. I have never owned a Chrysler product prior to this and to be honest I was a little nervous about jumping into Mopar world. I’m glad that I did. We tested an Odyssey and a Sienna but we felt that the Pacifica seemed to have the same (or better) fit and finish, ride quality and options than the competition and at a lower price. Things I would change: -there are no paddle shifters or any other method to select specific gears (I live in a hilly area). -headlights: like most new cars the xenon headlights look great but the light beams are very focused and don’t do a good job of lighting the areas along the sides of the road. This is not specific to the Pacifica and all cars seem to be going this direction but I agree with consumer reports; xenon headlights stink.
Touring L 4dr Minivan (3.6L 6cyl 9A)
Was never in the market for a minivan. Looked at many SUVs including the VW Atlas. I like the Atlas among all the SUVs I tested and sat in. I also looked at Odyssey and Pacifica. I like the stow & go arrangement. The interior is a shade better than the odyssey. the screen on the new 2018 model is much more responsive. The 360 camera sold me big time as I find that an extremely valuable feature. This is not available in the Honda, not sure why for such a large vehicle. It is a huge safety feature. The stop and go ACC is better than it functioned in the Odyssey (Which stops at 20 mph, unlike the CRV version). The 9 speed transmission also shifted much better on the Pacifica. The park assist function is so so. Hit or miss but helpful nevertheless. Between backup camera and 360 deg camera, you have more than enough assistance needed to park this big minivan. It is very big but does not drive big. Overall, I am not sure of the reliability unlike the great Honda. I have decided to give the Pacifica engineers my money. Hope it all works out. This is my first Chrysler product.
Touring L 4dr Minivan (3.6L 6cyl 9A)
We went from a 2013 Sienna and have owned a 2018 Pacifica for approx. 1 month now. Overall fit and finish of the Chrysler is very well. The interior quality is almost luxury car like. Rattles and interior noise is Amazing. Driving the Pacifica from a sienna is also much better. The Sienna felt very heavy and would roll going around curves and dips and such. The pacifica feels much more stable and planted to the road. Even though the Pacifica is a bit smaller and you can tell it in some aspects, we felt like it wasn't a difference that we would notice. The stow-n-go is great. Seat comfort is Great! The infotainment system one morning wouldn't show that I have heated seats and wouldn't let me turn them on or anything. I tried restarting the van a few times, but this didn't resolve till after work when starting it up and everything was fine. This has only happened one time and I'm not sure what was going on. I see a lot of complaints on the Transmission being rough and shifting clumsy, but I have never had it stumble or anything that I feel like I should be worried about it. Fuel mileage is beyond what I was expecting. We drove a 300 mile trip the first week we had it, and averaged 27.6. Around town and to the house (which is 10 miles in the country) and start ups to warm up (15-20 mins) every morning, we are now averaging right at 23 mpg. The sienna with the same daily driving we were below 19. Overall Great Van and Great Family Pleaser. Would recommend to other families needing a crossover or Minivan.
Touring L 4dr Minivan (3.6L 6cyl 9A)
Having come from an 03 Odyssey and a 12 Sienna, my wife and I were all set to purchase another Sienna when our 12 LE was totalled. But when we took a detailed look and test drive of the Pacifica -- we did not look back. The Pacifica is a distinct step up in luxury and technology. The ride is superb for a minivan -- the tight firmness of the Odyssey with the comfort and strong engine of the Sienna. However, the Pacifica is better -- quiet ride, solid body, excellent technology. We targeted our features: Advanced Safety Tech pkg (for her) and Alpine / 8.4 in UConnect upgrade (for me) and Leather (both of us). With the strong incentives, buying a new Pacifica vs a used XLE Sienna was $5K difference -- and fully worth it. Both of us absolutely love our vehicle. I have rented many cars/SUVs in my time (work) and really enjoyed the luxury of the Toyota Avalon/Buick Enclave-- the best of all the rentals. This new Pacifica Touring L feels just like that -- in a minivan form! Be sure to look at the 2018 version -- Apple Carplay/Android Auto is now standard and opt for the AST package if possible.
Features & Specs
Our experts like the Pacifica models:
- Front/Rear Park Assist with Stop
- Alerts the driver when the Pacifica approaches an object directly in front of or behind the vehicle. Applies the brakes if necessary.
- Surround View Camera
- Helps the driver park the car by providing a 360-degree, top-down view of the Pacifica.
- Blind-Spot Monitoring
- Informs the driver of a vehicle in the Pacifica's blind spot. Also identifies vehicles crossing the Pacifica's path while backing up.