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Customer Reviews of Osseo Ford Sales & Service

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37 reviews
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  • 2024 Bronco Purchase

    5 out of 5 starsby RickyB1973 on 10/29/2024

    Buying a Bronco from Osseo Ford was one of the best and easiest car buying experiences of my life. Very easy to work with and I was coming in from out of town. Made it quick and easy and got me on my way.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Osseo Ford Sales & Service, Inc., and we hope to see you again soon!

      by Barry Lewis on 10/31/2024

  • Good service. Prompt and went the extra mile.

    5 out of 5 starsby ECFordExplr on 08/24/2023

    Had to buy a car due to selling one of ours too fast and due to circumstances we weren't around to pick it up so they actually delivered it to our house on a Sunday.
  • Great Service

    5 out of 5 starsby Woodguy on 08/23/2023

    In fast at Osseo Ford Quick Lane without an appointment. Very courteous advisor and technicians.
  • Only dealership I’ll ever go to again

    5 out of 5 starsby Happy Camper on 08/03/2023

    Osseo Ford made the ordering and purchase of my pickup an easy process. There was no high pressure nonsense; only a professional and friendly environment where you received the help you needed to achieve what you wanted. This is the only dealership I will go to from now on. I highly recommend them to anyone looking to purchase a car or truck!
  • Great

    5 out of 5 starsby SaraP68 on 07/18/2023

    Always friendly, fast and quality service.
  • Mixed

    4 out of 5 starsby zmanzank on 06/27/2023

    Great service managers. Super friendly and helpful. Was disappointed that I was scheduled for 8:00 and service didn’t start until 8:45….. techs didn’t seem to have a lot of motivation until manager talked to them.
  • Tire replacement

    5 out of 5 starsby avgeezer on 04/26/2023

    I experience a vibration in my 2018 Ford F150 that I had purchased from Osseo Ford. The vibration turned out to be a separated belt probably caused by Wisconsin's wonderful winters and what they do to the roads. Osseo Ford replaced all four tires the same day and I was back on the road.
  • 2013 Ford Escape

    5 out of 5 starsby Tom Peterson on 04/25/2023

    Needed a wheel bearing and Engine was stalling, Osseo Ford picked it up, brought it back, gave us a loaner and came in less expensive then the quote.
  • Osseo Ford Sales & Service Osseo, WI

    5 out of 5 starsby Bethany on 02/11/2023

    There's nothing that could have been better with our purchase of the Ford F150 XLT from Osseo Ford Sales & Service in Osseo, WI. Except maybe delivering it right to our door (and I bet they would have done that if they could!) Impeccable from beginning to end! Great knowledge, communication and service above and beyond - they coordinated everything efficiently and smoothly as well as being informative in every aspect of our questions and our purchase!
  • Ford mystery problem

    5 out of 5 starsby Jennifer on 01/23/2019

    My vehicle was having some difficult issues to solve. Eventually Osseo’s team was able to identify them. They provided me with a loner vehicle for longer then expected and Wally did an excellent job keeping me informed. Thank you Osseo Ford!
  • Osseo Ford continues to deliver great service

    5 out of 5 starsby Randy B on 01/06/2019

    Always a pleasure dealing with and having service performed by Osseo Ford. The staff treat us right every time.
  • Ford Escape

    5 out of 5 starsby SheilaNelson on 12/01/2018
    updated 12/07/2018

    I smashed my auto. They helped me find one and put on hold until insurance totaled my other auto. All employee were very nice. They explained everything to me.
  • Owner - Spencer Jerome Jr.

    5 out of 5 starsby Spencer on 11/03/2018

    I feel that everyone did a great job getting my truck ready for me to pick up. The team has been very good. I like ever thing to be up front and it was. Great job! Spencer.
  • Osseo Ford

    4 out of 5 starsby Ford Fan on 10/15/2018
    updated 10/25/2018

    Great dealership! Treat you like a friend! Very personable!
  • The ONLY place I buy vehicles for our entire family!!

    5 out of 5 starsby Jackie H on 09/23/2018

    No matter if its a HD truck for my husband, a vehicle for my high mileage business as a Realtor or safe, reliable vehicles for our two children in college Osseo Ford Sales and Service is the first place I call. Even if it is not something they have on their lot immediately, they listen to my wants and needs and get me exactly what I ask for. At any given time we have a minimum of 4 vehicles on the road with an Osseo Ford logo on the back...that says a lot for this dealership I think. Their service after the sale is amazing too. Second to none, wouldn't dream of going elsewhere.
  • retired

    5 out of 5 starsby Sam .Wheeler on 08/01/2018

    My experience from the start was professional yet very personally delivered. In fact it was probably one of the best in over 50 years of buying cars and trucks. No high pressure to buy, or wait you have to meet with manager etc. Very pleasant.
  • Service Department Saves Our Mission Trip

    5 out of 5 starsby Coach_K1 on 07/29/2017

    Service department opened up early to get our car fixed after we broke down on the way to Minnesota..Car was fixed quickly, efficiently and the entire process was pleasant. Thanks to you!
  • Outstanding Service

    5 out of 5 starsby TinaKay87 on 10/10/2016
    updated 10/24/2016

    Osseo Ford Service was outstanding on a busy Saturday morning. I brought both my daughter's and my car in to get an oil change. We were treated with the up most respect and also got right in. I would highly recommend Osseo Ford to anyone. You can't get this service anywhere for a better price. You could hardly buy the oil and filter and do it yourself for this cost. Just knowing that a professional has looked over my daughter's vehicle made me feel comfortable sending her back off to college. Thanks for the great service>> Great job team!!
  • How's this for satisfying the customer?

    5 out of 5 starsby SteveGun on 05/20/2016

    I ordered a car via email. We ordered the Titanium Technology Package, assuming that included navigation. When the car arrived, I was surprised to learn navigation was missing. The dealership was not defensive; they wanted me to be happy. They recommended replacing the car with one that had the total technology package I sought! Couldn't be happier. Thanks!
  • Body Shop

    5 out of 5 starsby nicole03 on 09/22/2015

    Came in for body work. The end result was good. Car looked great. Would have been nice if they put a little more effort into cleaning up the inside afterward but all in all was happy with the job they did.
  • Tire rotation

    5 out of 5 starsby Greentruck4687 on 09/23/2015

    Things went well with the recall and oil change. I had my tires rotated with you at 5065 miles and I requested a rotation when I was there, the odometer was 11555. I was told that they didn't need to be rotated because they were all wearing evenly. I thought the tires should be rotated every 6000 miles for optimal tire life.

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