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Customer Reviews of Osseo Ford Sales & Service

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19 service reviews
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  • Great Service

    5 out of 5 starsby Woodguy on 08/23/2023

    In fast at Osseo Ford Quick Lane without an appointment. Very courteous advisor and technicians.

  • Great

    5 out of 5 starsby SaraP68 on 07/18/2023

    Always friendly, fast and quality service.

  • Mixed

    4 out of 5 starsby zmanzank on 06/27/2023

    Great service managers. Super friendly and helpful. Was disappointed that I was scheduled for 8:00 and service didn’t start until 8:45….. techs didn’t seem to have a lot of motivation until manager talked to them.

  • Tire replacement

    5 out of 5 starsby avgeezer on 04/26/2023

    I experience a vibration in my 2018 Ford F150 that I had purchased from Osseo Ford. The vibration turned out to be a separated belt probably caused by Wisconsin's wonderful winters and what they do to the roads. Osseo Ford replaced all four tires the same day and I was back on the road.

  • 2013 Ford Escape

    5 out of 5 starsby Tom Peterson on 04/25/2023

    Needed a wheel bearing and Engine was stalling, Osseo Ford picked it up, brought it back, gave us a loaner and came in less expensive then the quote.

  • Ford mystery problem

    5 out of 5 starsby Jennifer on 01/23/2019

    My vehicle was having some difficult issues to solve. Eventually Osseo’s team was able to identify them. They provided me with a loner vehicle for longer then expected and Wally did an excellent job keeping me informed. Thank you Osseo Ford!

  • Osseo Ford continues to deliver great service

    5 out of 5 starsby Randy B on 01/06/2019

    Always a pleasure dealing with and having service performed by Osseo Ford. The staff treat us right every time.
  • Service Department Saves Our Mission Trip

    5 out of 5 starsby Coach_K1 on 07/29/2017

    Service department opened up early to get our car fixed after we broke down on the way to Minnesota..Car was fixed quickly, efficiently and the entire process was pleasant. Thanks to you!
  • Outstanding Service

    5 out of 5 starsby TinaKay87 on 10/10/2016
    updated 10/24/2016

    Osseo Ford Service was outstanding on a busy Saturday morning. I brought both my daughter's and my car in to get an oil change. We were treated with the up most respect and also got right in. I would highly recommend Osseo Ford to anyone. You can't get this service anywhere for a better price. You could hardly buy the oil and filter and do it yourself for this cost. Just knowing that a professional has looked over my daughter's vehicle made me feel comfortable sending her back off to college. Thanks for the great service>> Great job team!!
  • Body Shop

    5 out of 5 starsby nicole03 on 09/22/2015

    Came in for body work. The end result was good. Car looked great. Would have been nice if they put a little more effort into cleaning up the inside afterward but all in all was happy with the job they did.
  • Tire rotation

    5 out of 5 starsby Greentruck4687 on 09/23/2015

    Things went well with the recall and oil change. I had my tires rotated with you at 5065 miles and I requested a rotation when I was there, the odometer was 11555. I was told that they didn't need to be rotated because they were all wearing evenly. I thought the tires should be rotated every 6000 miles for optimal tire life.
  • good people to work with

    5 out of 5 starsby spooky6945 on 08/24/2015

    The staff at Osseo Ford were very helpful,they worked with on our last vist ,to get usthe best result thank you so much.
  • .

    3 out of 5 starsby Notrealhappy on 07/22/2015

    I'm not happy with the service. Ordered one thing got something else.
  • Oil change

    4 out of 5 starsby Fusion9998 on 06/18/2015

    Stains on head liner again from technician dirty hands. Otherwise good. I worked as a auto technician when I was younger. If we ever were caught using our hands on the head rail entering, or exiting the car, the service was free to the customer, and taken out of our pay. Very quick training that lasted a lifetime. I have never since placed my hand up there to enter or exit vehicle.
  • Excellent service

    4 out of 5 starsby escape3848 on 06/03/2015

    Oil change, very friendly, helpful staff. Great improvement over the years. Keep up the good work
  • Satisfied Custiomer

    5 out of 5 starsby danielD3567 on 04/28/2015

    Courteous service, great price for an oil change and a car wash. Can't beat it. I drove 20 min and it was worth it for me.
  • Mudflap install and computer settings

    4 out of 5 starsby bearhunter on 04/10/2015
    updated 04/19/2015

    Owner should have access to changing computer settings that are not related to safety regulations.
  • Saturday Oil Change

    5 out of 5 starsby sdhall31 on 04/06/2015

    Even though they were busy, they got me in for my first oil change on my new Explorer! Thanks so much!!!
  • Osseo Ford Quick Lane great as always!

    5 out of 5 starsby jb2621 on 03/24/2015

    In and out in a timely fashion. All service needs met. Great price. What more could anyone want?

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