Bergstrom Subaru of Oshkosh
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Customer Reviews of Bergstrom Subaru of Oshkosh
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3 sales reviews
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Very positive experience
by danield3 on 02/16/2017I don't think I've ever enjoyed the vehicle purchase process as much as I did with Bergstrom Subaru in Oshkosh. The sales associate I worked with (Jordan L.) had almost gearhead level understanding of Subaru and several other comparable… vehicles. They were able to turn a prospectively difficult trade/finance situation into a positive for me and made it seem effortless. Initially they did offer less than what I felt was fair for my trade, but we were able to negotiate a deal that was good for all concerned. Also, there was an initial attempt to get me to consider a different car that I wasn't really interested in, but were amazingly forthcoming with information on the incentives the other brand were offering (KIA). I considered (briefly) KIA Niro for fuel economy, Honda Civic EX for fuel and excitement, and ultimately Subaru Impreza Sport for AWD, performance and build quality. Once I had decided on the Subaru, they made it happen for me. Everything was explained and I felt like they informed me of the benefits of add-on's like extended warranty and cosmetic protection rather than pressure me into it just so they could get a bonus on the sales numbers. The delivery process was reasonably fast and they went over all of the features in detail, and provided excellent follow-up after I took delivery. This is the third vehicle I've purchased from Bergstrom and as long as they keep up this level of quality in service, it won't be the last. Great job to the Subaru, Honda and KIA team in Oshkosh!I love being treated like crap
by triedtobuyguy on 09/12/2015I don't think my experience could have been any worse. Maybe because I pulled up in an old Toyota (purchased there) they didn't think I was a serious buyer. Didn't want to take the time to give me a serious quote. Just off the cuff price ,… almost $1,000 over MSRP. So I called asking for a sales person to help. Then the sales manager contacted me. After many calls and emails finally got a price $1,800 over the best price and a total of 3 dealers with much better pricing. The preowned are over priced. They had 2 new Foresters and 3 used on the lot. Otherwise the Subaru lot is the dumping ground for all the used cars it would seem. So are they really a Subaru dealer? They were very hard to talk to and just answer simple questions. This is the second bad buying experience at Bergstrom. Anyone who thinks they are getting a good price here isn't doing their homework.Bergstrom Subaru rocks
by Mygirl on 12/29/2014Highly recommend this dealership and sales associate Joe Flanery. Great service and knowledge of the product. Go see Joe
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