Rock County Honda
Customer Reviews of Rock County Honda
Review type:
Great job
Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Oil change
by Penny on 03/31/2019Able to wait in a comfortable atmosphere and the service was fast, economical and efficient.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Richard Stockwell President Rock County Honda 608-754-4418
Great Dealer Experience
by Jeff on 03/31/2019Very low pressure. Chris my Salesman was excellent to work with. I talked to a service writer and he made me feel very comfortable about my decisionWe love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Richard Stockwell President Rock County Honda 608-754-4418
2019 Honda CRV TOURING
by Penny on 03/30/2019Great salesperson. Knowledgeable, friendly answered all my questions. Found the color I wanted. He sold me an upgraded vehicle from what I was looking at.Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Richard Stockwell President Rock County Honda 608-754-4418
Repeat!
by Kathy on 03/29/2019We are repeat customers and choose to work with Burnie again as we felt we received a fair price without excessive negotiation.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Richard Stockwell President Rock County Honda 608-754-4418
Car service
by Michael on 03/22/2019updated 03/29/2019Organized, in and out, smooth transition. Excellent experience!We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Richard Stockwell President Rock County Honda 608-754-4418
Oil change
by Sheila on 03/22/2019updated 03/29/2019Personal touches. Greeted by another service tech he remembered my nameThank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Richard Stockwell President Rock County Honda 608-754-4418
Prompt service
by Cheryl on 03/28/2019Prompt courteous serviceThank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Richard Stockwell President Rock County Honda 608-754-4418
Happy Two Time Pilot Owner
by Scott on 03/27/2019The quote for my trade in was quick, there was no negotiation needed and all my questions were answered at delivery.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please donât hesitate to contact me or visit us if you need anything else. Richard Stockwell President Rock County Honda 608-754-4418
Lease Experience
by Elizabeth on 03/27/2019Tom S was very approachable and communicated with me in a timely manner. He was helpful in many ways. Tim (sales manager) is really helpful and seems very committed to building relationships with customers instead of just seeing $$ signs.… I appreciate the humanity and recognition that we all have unique situations and that treating people with respect is valued by him. I like how he connected his own personal life and challenges to some of what I am going through. It helps build trust!What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Donât hesitate to call or stop in should you have any questions. Richard Stockwell President Rock County Honda 608-754-4418
Rock County Honda
by Susan on 03/26/2019The whole process was so easy and no pressure what so ever.Susan, we are so glad we could take care of all of your needs. Thank you for giving this feedback; we will be sure to share it with the team! Richard Stockwell President Rock County Honda 608-754-4418
Recall
by Randal on 03/26/2019Prompt and courteousThank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Richard Stockwell President Rock County Honda 608-754-4418
Experience
by Marian on 03/19/2019updated 03/26/2019Nice showroom, waiting area, exterior and interior. Fine staff who enjoy working there.Satisfied customer
by Eugenie on 03/19/2019updated 03/26/2019I liked our salesperson, Rocio Medina. She listened to us. She explained the vehicle, very well.Marc Walker 2016 Blue Odyssey Touring
by Marc on 03/17/2019updated 03/25/2019Super Friendly Saleswoman & fast purchasing process. Saleswoman helped us understand the vehicle features and operational procedures.Great service
by Jeanette on 03/22/2019on time service, clean wait area, friendly staffThank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Richard Stockwell President Rock County Honda 608-754-4418
Routine check-up
by Robert on 03/22/2019Prompt, courteous, knowledgeable.Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Richard Stockwell President Rock County Honda 608-754-4418
Excellent Service
by Mary_Beth1 on 03/21/2019Pleasant waiting area. Easy to make service appointments. Good information about what is happening with my car.5 Stars
by William on 03/11/2019updated 03/19/2019It was done in a timely fashion,at the appointed timeRock County Honda Serivce Work
by Janet on 03/18/2019Service staff were professional, helpful and courteous. They listened to me and continue to provide excellent service. Work was done in a timely manner and solved the problem I was having. Having the Badger game on the tv in the waiting… area, and everyone cheering on the team, was kinda fun too !!Highly satisfied
by Haley on 03/09/2019updated 03/18/2019How easy, quick and stress free it was!Oil & Filter Chg. And Multi-Point Inspec. / With Tire Rotation
by Bill on 03/17/2019The professionalism and excellence of everyone I talked with was a very satisfying experience. The waiting room was as clean as any hospital waiting room I have ever been in.
D Faber, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!
by Brock Correa on 08/19/2024