Rock County Honda

Today 08:00 AM - 08:00 PM
Closed Now
Sunday
closed
Monday
08:00 AM - 08:00 PM
Tuesday
08:00 AM - 06:00 PM
Wednesday
08:00 AM - 06:00 PM
Thursday
08:00 AM - 08:00 PM
Friday
08:00 AM - 06:00 PM
Saturday
09:00 AM - 04:00 PM

Customer Reviews of Rock County Honda

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

On line sales manager

bynancywerschinon 02/26/2018

As a senior single woman, Bernie was exceptionally easy to talk to and understand. He did not treat me as many other men in this same position and talk down to me. He offered a fair price and helpful Advice and service explaining the car. I have purchased 3 cars in 10 tears from him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
17 Reviews
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sales Rating

On line sales manager

bynancywerschinon 02/26/2018

As a senior single woman, Bernie was exceptionally easy to talk to and understand. He did not treat me as many other men in this same position and talk down to me. He offered a fair price and helpful Advice and service explaining the car. I have purchased 3 cars in 10 tears from him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Rock County Honda Dealership

byBbeeanieon 05/27/2015

On time with paperwork when arriving , helpful with discount coupons. Kindness politeness goes along way and have always been treated this way at this Honda Location

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Quick oil change

byJelaineon 05/16/2015

My oil change and tire rotation only took a half hour! I was just settling in to your gorgeous new waiting room when my name was called!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

PROFESSIONAL, PROMPT, FRIENDLY

bymaryjrimaon 05/05/2015

Service done well and promptly. The service guys and office ladies are all friendly and efficient. LOVE the new waiting room and facility. Enjoyed seeing the finance guy in his temporary office (future children's playroom). My sales person was working with a customer in his office, but noticed me and actually waved and acknowledged me. Nice to know that you are remembered long AFTER the sale. Tim Thompson is the best!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Women we have a great experiance here!

byMotherTeresaon 03/13/2015

Great. No pressure, low price, very knowledgeable, perfect in every way. I bought 9 vehicles at Rock County. Vehicles are spotless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great place

byTeresaMarieon 03/03/2015

Great peeps. Everyone pleasant. Quality technicians. Great sales people. The owner sure knows how to hire quality people that stick around.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil change

byMaryJRimaon 11/04/2014

Prompt, efficient, friendly and correct. It was also great to see my salesman Tim Thompson while I waited for my vehicle. Such a great person, always recommend him to others.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Good deal

bypiano67on 09/25/2014

Ken W. was our sales person and he was great - no heavy handedness, no hard sell. We enjoyed working with him and the other people at Rock County Honda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Awesome service

bygardenjon 09/18/2014

I felt like Leif was being direct and honest about the problem with my car. Salesperson Tim T. was also positive and not pushy when test driving cars. Without being able to tell me what to do, both were very helpful and patient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Undetected until now

byhondafan111on 09/16/2014

I had a problem that other dealerships couldn't find. I went on a drive with the service advisor and saw the technician take my car for a drive too. They heard and felt the problem. Most important to me, they found the issue! The part is ordered.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Honest servicing

byfiero2on 09/12/2014

Fast, honest servicing. I thought I needed and air filter but your serviceman looked at mine and said it was good. Other shops would have charged me for new one.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Rock County Honda - always great service!

bycastew8on 07/23/2014

I am a long time customer and always have a great experience whenever I have my car in for regular service. Everyone is very professional!! Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

First visit

byGoatameron 07/09/2014

Leif made me very comfortable on my first visit to your dealership. I appreciated that extra services needed shortly were explained, but I was not asked to make a decision on the spot. I also liked the quick in and out.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Rock County Honda Service Review

bylghon 06/21/2014

Staff was courteous and helpful. All of my questions were answered about my vehicle. Scheduled repairs were completed in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Friendly and Fast!

bybustnbugson 06/20/2014

Very friendly low pressure service experience. Got my car in when I wanted. Fast service. Dan W. did an excellent job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

New 2014 CRV purchase

byCHARLIEjz2014on 05/01/2014

Our salesman, Mike F., was excellent. He explained everything very well and demonstrated the attributes of our car fully and completely for us. This is the second car we have purchased from Rock County Honda - the first a 2005 CRV in October, 2004 - and we have experience wonderful service throughout the years. We expect that service to continue into the future. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

Very knowledgeable

byteachertmon 05/01/2014

Person who greeted me was very knowledgeable and didn't try to oversell anything. He explained everything in detail.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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