Soerens Ford
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Customer Reviews of Soerens Ford
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The following reviews are more than two years old. They are not included in the overall rating.
56 sales reviews
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Outstanding Dealership and Internet Sales Department
by tomeeden on 03/12/2016This was the easiest time I have ever had when it comes to purchasing a vehicle either new or pre owned. I found it on the internet on Tuesday night and had it home by Saturday afternoon. I asked all of my questions by e mail with very… quick and informative answers. On Friday the day before I was going to look at the car I touched base with the dealership to make sure the car was still available which it was. On Saturday when I arrived the sales person who I contacted had the vehicle ready for me to see and drive. I took a short test drive and was ready to talk price. The price was very fair. The finance department was quick getting me approved at a very competitive interest rate. It went so quick from finding the car on Tuesday night to driving it home on Saturday. I was just looking and instead I purchased a car in less than 5 days. It would have been quicker had I been able to get the dealership which was in another state. When I am ready for a new vehicle this dealership will be the first place that I shop.Service beyond expectations!!!
by willow10 on 03/12/2016Competent, knowledgeable, kind, and honest are just a few of the words that describe Mike Walsh. Ive purchased two cars from Mike Walsh and both experiences, and the cars, have been great!!! Both times, the prices have matched Internet… recommended prices. Mike Walsh even followed me home and programmed my garage door remote for me!!! What more can I say?Highly recommend Soerens Ford!
by Lmengel on 02/29/2016Great car buying experience! Process was efficient and easy and Soerens Ford was great to work with. They were able to get me the car I wanted quickly with great customer service.I would highly recommend Soerens Ford and would purchase… another vehicle from them. I love my new car!Home of the Nice Guys
by ccbucky on 02/12/2016Soerens Ford is definitely the home of the nice guys. One of those nice guys is John Schultz. John is very personable and talks to you about what you are looking for and how he might be able to help. He does not push you toward any… vehicle. He simply answers your questions and lets you know what is available. Once you sign all of the papers on the car of your choice, John makes sure that you know everything about your new vehicle and how to work everything. If you have questions after you get home, he is more than happy to help you and answer any questions that you have. Everyone at Soerens is very helpful and, as their slogan says, really nice.Loyal customer
by Jackieo1976 on 01/28/2016Bought my first new car in 2008 with salesman John Schultz who was very helpful. Gave me a fair deal for my trade and when I went again to buy another vehicle last week, he did his best and earned my business again. Very friendly and… informative. Our family has done a lot of business with Soerens and will continue to do so.an excellant buying experiance!
by happy_custom39 on 01/12/2016From start to finish everything was excellent! Mike went over and above to make sure we were completely satisfied with everything and is still making sure we are completely satisfied even after the sale.Fair Friendly people
by jhffmnn on 12/22/2015updated 12/29/2015Great friendly people during the entire process. Made car shopping a pleasant experience.The Whole Package
by FamTruckster on 12/01/2015We recently purchased a 2012 F-150 XLT Crew from Soerens Ford in Brookfield, Wisconsin. We are first-time truck owners, and would certainly fall into the "non-traditional" truck family category (suburbs, young kids, office job). John… Schultz walked us through everything we might want to consider when purchasing a truck, making no assumptions about what we might know or not know. Once we had our wish-list established and determined there was nothing on the lot that met our needs, John monitored the inventory closely, and when our truck arrived (several weeks later), he pulled it aside until we had a chance to come in for a test-drive. Annie Fredrickson took the time to show us several different financing options, allowing us to make the best decision with our restricted budget. The Soerens team knew we wanted to take the vehicle on vacation the day we picked up, giving them only a few days to have the truck certified, cleaned, pop out a couple dents, and install a bed cover as well as a spray-in liner. The truck looked brand new when we took delivery - my neighbors can't believe it's a three year-old vehicle. A day later, our family drove it off-road to a remote location where we were able to cut two Christmas trees and bring them home - wouldn't have been able to do that with our Acura. We don't take referrals lightly, but I wouldn't hesitate recommending Soerens Ford to anyone who will listen.Ford fan
by Fordfan7262 on 12/01/2015My sales rep. was very helpful and informative. As always, Soerens Ford is a customer focused dealership as evidenced by the new look of the showroom and service areas. John gave me good advice regarding my choices of purchase and… continues to stay in touch to answer questions and offer suggestions pertaining to my new vehicle. Overall I am pleased with my new car and John's patience and willingness to guide and teach!New Taurus Limited
by rubberknife on 11/13/2015Purchased a new 2015 Taurus Limited. Positives were our sales person (Scott) worked hard to find what we wanted. At least as close as possible from vehicles available. Sales and finance staff (Annie) were not pushy in so far as selling… what we did not want. Also appreciated the time spent going through the more complicated features on the car. Only down side was more related to the timing of our shopping. There were not a lot of models available to look at side by side on the lot. This might be even more complicated due to a redesign of the Taurus. I also don't believe the motor company has released much information on the 2016 model. As a side note we don't usually make recommendations unless asked. If asked I believe we could recommend Soeren's Ford. Greatest reason for chosing Soerens is the level of respect my wife was treated with. This car was her choice. Too many other dealers didn't recognise that. Their comment to bring in her husband to do the shopping missed the mark. As her husband I wanted her to narrow the field before I went out with her to shop. I believe sales people that won't spend the effort up front in this scenario are taking a pass on making a sale.Good service
by AshleyS7946 on 08/22/2015updated 10/21/2015Worked very hard to get us the car, no matter how long it did take. Drove away with the car that night. Very nice and clean. Made sure to go over the features with me and set up the car.Excellent used car
by Saturnion7739 on 10/08/2015I was quite happy with the treatment I received from Drew. He was warm and friendly. He answered all my questions and concerns. I have already and will recommend you in the future to anyone looking for a car and I am quite pleased with the… car i purchased from Drew.Go see John Schultz for your next Ford
by Dan53402 on 10/05/2015John Schultz was the expert that I worked with. John is a true professional. He knows that I am a very busy person and he fully accommodated my schedule. John communicated to me via the media that best fit my schedule, he made sure that the… time that I spent at the dealership was fully utilized and he set realistic timeframes so that I could plan my time accordingly. I feel confident in recommending John Schultz to any of my friends, family, co-worker and clients and I know that those referrals will be taken care of.Mustang GT
by Dchapman7863 on 10/05/2015I am happy with all aspects of my transaction. My Mustang was delivered as ordered and in a reasonable period of time. The communication with staff was excellent.overall great experience
by mylease on 09/23/2015Was looking for a lease that I could afford. The salesman was very helpful and was able to get me into a ford focus. The salesman was awesome, very good service. I would highly recommend him and sorens ford. Thank you.outstanding experience
by superdutydon on 09/22/2015I was looking for a used Ford Explorer my salesman Todd found exactly what I was looking for. from start to finish the entire staff did a wonderful job and I would recommend your dealership to everybody.Relaxing & no pressure
by gmerkel on 09/15/2015Your on-line team Scott & Adam did a great job. Felt very relaxed and not pressured which is a first for me. Also keeping us informed on the progress of obtaining our new F-150 was appreciated. The follow up call a few days after picking… the truck is great, shows me me it was not just about the sale. Thanks againGreat Service, Wonderful and fair negotiations
by MargaretSc3 on 09/09/2015I purchased a 2016 Ford Escape titanium. I tried to buy a similar vechicle but a 2015 in West Bend at Gordie Bucher but was treated badly by the business manager. I receive wonderful service at Sorenson Ford in Brookfield from Pete and… Joe and have told my family and fiends about my experience. I would purchase another vechicle from Sorenson Ford as they treated me with cuerteous and respectful service and worked hard to find a vechicle I would like. They found my car in Michigan and had it to me in 2 days. On receiving my car you also arranged to have my other car taken home by one of your drivers. I live in Fredonia so this service was really appreciated especially as I am single. I'm looking forward to using your service department as I understand that you have a shuttle which will allow me to drop off my car, get a ride to work and pickup afterwards. Thank you for your service so far. MARGARET SCHMELINGPleased.
by Gordie8885 on 08/05/2015We purchased a Ford Explorer. Our experience with Soerens was an enjoyable one. From ownership to our sales consultant to finance, everyone was genuine. We did test drive several other makes and models at other dealerships but came back… to Ford and specifically Soerens to get the deal done. We look forward to returning to the dealership for years of ongoing upkeep and maintenance. Feeling good about our purchase was important. Feeling comfortable with the long haul in servicing our investment— even more so!Great buying experience....very nice, low pressure, honest staff!
by sullivan9201 on 08/04/2015Leased a 2015 Ford Explorer XLT...fairly loaded. Our salesperson was John Schultz. He was extremely helpful and we felt no pressure at all. Great experience. Wife is loving the new Explorer. Gave us good value for our trade in as well.… Worked with us to find a deal that fit our needs and didn't have to spend 6 hours negotiating. Thank you for the pleasant experience.Great Service
by tjgoodson on 07/29/2015Fantastic service. I got exactly what I wanted at a phenomenal price. I have nothing but good things to say and would recommend Soerens Ford to anyone looking for a vehicle.
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