Customer Reviews of Acura of Brookfield
Review type:
Amazing Customer Service
by Sarah G on 03/18/2024I worked with Brian H. at Brookfield Acura. I can’t express enough how fantastic it was working with him. His punctuality, knowledge, and most important personality was above and beyond. The process from test driving to taking home the… Acura SH-AWD MDX was made so easy. It was not the grueling hours of paperwork that some may experience. Acura does it right! Brian thank you for everything. We are beyond happy with our purchase and your straightforward answers to any questions we had. I wish you the best with Acura-we have referred you to so many people already. The laughs were great! You are a staple in your services!! Best, Sarah G.Stuart is the best!
by Kurt Schuster on 08/06/2021I have been buying or leasing from Stuart for over 15 years. He Listens, knows the cars and Never is pushy. He also remembers everything. I bet he could tell me what the weather was like on the day we made the deal. He understands that it… is good business to treat people with respect.Always professional excellence.
by Car purchase on 11/21/2020Quality, value and trust you can count on. Stuart is an excellent sales representative.Thank you for sharing.
2020 MDX Lease
by Lisa Mrozinski on 10/15/2020We recently leased a new 2020 MDX from Acura Brookfield. Keith Cohen was our sales person and we couldn't be more pleased and happy with how he handled things. We have dealt with Keith on our last 4 cars 3 leases and 1 purchase and keep… going back to him because we feel he always has our best interest in mind and is continually working with us to get the best deal and to make sure it fits into our budget. Keith's low pressure non pushy approach makes him a pleasure to deal with. I strongly recommend contacting Keith if you are interested in either a lease or purchase.Congratulations on your new MDX! Thanks for sharing this great review and recommendation about your past experiences with Keith.
Acura of Brookfield
by Lisa L on 07/21/2020Very professional and easy to work with.Thank you for this review and rating.
Great car shopping experience
by Michelle Saglibene on 03/05/2020As like most people I don’t like car shopping. I’d been looking for months. Of all the dealers I’d gone too, Al at Acura was amazing! His knowledge of the vehicle, his way of making you feel very comfortable, not pushy demeanor was great.… The customer service we received before during and after we made a purchase was above and beyond! They definitely made car shopping a good experience from start to finish! Thanks again Al! ( And Acura Staff)On behalf us all of us at Acura of Brookfield, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Al. We will be sharing your feedback amongst our team.
Acura of Brookfield
by Gary Doll on 11/07/2019David Kaemmer provides unbelievable customer service. Car ready and waiting for test drive.. cleaned and detailed. Very good pricing. Certified vehicles..purchase process was seemless. My wife loved the flowers too! Will definitely return… to the dealership.Thank you for taking a moment to share your excellent experience with David. Congratulations on your new Acura!
This is how buying a car should be
by Rob___K on 09/24/2018Rich Bravata is a great guy to work with, he is very knowledgeable and is always at his best for you. It has been awhile since my last Acura and forgot how easy he is to work with. Buying a car can be a big hassle but not with Rich and… Acura of Brookfield. This was the best car buying experience I have ever had, hands down. Thanks Rich! Rob KCongratulations on your new Acura! It is wonderful to hear about your excellent experience with Rich.
Purchase of Acura RDX
by Northwoodsman on 09/21/2018Very flexible on our delivery schedule and car was in excellent shape. All details of the vehicle were explained. Transfer of title and paperwork was seamless.Thank you for taking the time to write this review. We appreciate it.
Great service
by Mags2018 on 09/01/2018Dave Stawicki made car buying a blast! Enjoyed working with Dave and Roger closing the deal. Two top notch guys. Wont hesitate to send anyone to those guys. Thanks for the laughs and the great service.Thank you for taking the time to write about your experience. Congratulations!
Ellent Dealership
by KennethH on 07/28/2018Drove 150 miles to get a new MDX from Acura of Brookfield. Rich Bravata and Ben Mortimer were super helpful and wonderful to deal with. I could not be more pleased with how the dealership handled my purchase. Thanks so much. Ken HNew Acura Lease
by josh2020 on 06/13/2018My wife and I had an excellent experience with Keith Cohen at Acura of Brookfield. He was incredibly knowledgeable, kind, and patient! Thanks again Keith. We love our new car!On behalf of us all at Acura of Brookfield, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Keith Cohen!
Great Experience
by Jobe1227 on 05/30/2018Long time Lexus owner first experience with Acura and Acura of Brookfield. Purchased an MDX and couldnt be more impressed with not only the car but the dealer as well. Stuart Beispel our Sales person was great!Thank you for taking the time to share your purchase experience with Stuart! We appreciate your business and hope you are enjoying your new MDX!
2018 TLX lease
by PaddyB2018 on 03/21/2018What a great car! The car buying experience at AOB is simply the BEST! No hassles; no high pressure. Just a nice experience and high quality vehicle. Andy Bergan was fantastic and Brian in finance was the unbelievable! So easy to work… with and so efficient! Thanks again!!Thank you for taking the time to write a review. It is great to hear that Andy and Brian were able to meet your expectations. Annie Kawczynski Business Development Manager
RDX Lease
by MarkM123 on 03/20/2018We recently leased a new RDX from Acura of Brookfield and feel very lucky to have worked with Keith Cohen. Keith was incredibly patient, not the least bit pushy, and totally honest and did not give us any high pressure sales pitch. I worked… with Keith over an extended period of time putting together our lease deal and he worked tirelessly to provide us with the information we needed. His communication with me was outstanding. He always followed up on all of my emails and voice mails in a timely manner and always had time to answer any and all questions. I would strongly recommend Keith to anyone looking to either buy or lease a new vehicle and will definitely deal with him again in the future when it comes time for another vehicle.Thank you for the great review. It is always nice to get feedback that emphasizes our efficient sales staff. Enjoy your new RDX. Annie Kawczynski Business Development Manager
Great experience - easy process
by gopackgo22 on 01/19/2018I got a fantastic deal on the car. The sales and finance staff were extremely helpful and knowledgeable. The cars were set up for me to test drive upon arrival, and my car was ready to go when I went back to make the purchase. They were… very personable and made me feel like their top priority. I would definitely recommend Acura of Brookfield to anyway interested in purchasing a vehicle.We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Acura of Brookfield. We wish you safe travels and look forward to seeing you again soon! Annie Kawczynski Business Development Manager
I cant imagine a better dealership
by E_Jonas on 12/27/2017I do like Acura cars but keeps me coming back to Acura of Brookfield is the dealership. Best car buying or service experience you can imagine. No pressure sales tactics, always fair pricing, and fantastic service. My guy Stu is the man,… but it does not stop with him. This whole organization does it right. The culture here is fantastic! My latest new car transaction was done in 45 minutes, including the paper work, setup of me and my wife's phones to the Bluetooth and all the new tech instructions. My new MDX is great but it is seriously the dealership experience that made me come back. ErikWe would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. Its so nice to hear that Stuart helped to make your experience such a positive one. Enjoy your MDX! Annie Kawczynski Business Development Manager
Love my RDX!
by SueRussell on 12/22/2017Steve Armitage was great to work with, he made our car buying experience so much simpler with no hassles. This is our families 4th Acura purchased from Steve and I'm sure it won't be the last.Thank you for your review and your loyalty to Acura of Brookfield!
Great experience!
by TheGriller on 12/05/2017Wonderful place to buy a car! It went so smooth-sales negotiating, purchase and pick-up.Thank you for sharing your experience.
RDX Lease
by Milwaukee on 12/01/2017I just went from leasing an MDX to an RDX. I'm very happy so far with the switch and Keith Cohen handled the deal smoothly and efficiently. Highly recommended.Thank you for your recommendation!
New Acura Buying Experience
by PAF8313 on 11/14/2017Stuart was exceptional. For the first time I did not hear a salesman say "So what will I have to do to win the business today". Exceptional Salesmanship - No haggle. I only went there couple of times - once to see the car and test drive… it - and then Stuart sent me an email with different options - I picked one and I own an Acura TLX now. The explanation by Andy their Product Specialist was exceptional as well. He was thorough, methodical and explained the features with ease. This was an exceptional buying experience overall. It was fun doing business with Acura of BrookField.Congratulations and thank you for taking the time to write about your experience. It is wonderful to hear that Stuart and Andy were able to provide you with the excellent experience we strive to provide all our customers. Enjoy your TLX! Annie Kawczynski Business Development Manager
Wisconsin family owned
Charter Acura dealership opened in 1986
State of the art facility
Tenured staff with many veteran Acura sales and service specialists
64 employees who live and work in the metro Milwaukee area
Acura of Brookfield has earned the 2024 Acura Precision Team Premier Award for the 21st time and 16th consecutive year.
Market exclusive Concierge Pick-Up and Delivery Service
Free shuttle service
Fleet of 31 Acura loaners cars
Acura Accelerated Service - Appointment recommended but not required
Regularly scheduled new owner clinics including dinner and gifts
Comfortable waiting area with Starbucks Coffee, snacks, complimentary wifi, work stations, and HDTV
Free chair massages on Monday and Friday mornings
Online and mobile service appointment scheduling
No hassle selling style with very fair pricing
Great product with historical high resale value
Acura product specialist on staff
Always an excellent selection of new Acura models and pre-owned vehicles
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you for sharing this incredible review and recommendation for Stuart.
by Matt Nettesheim on 08/09/2021