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Bergstrom Chevrolet of Appleton

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Customer Reviews of Bergstrom Chevrolet of Appleton

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9 service reviews
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  • My chevy suburban had a recall that was addressed

    5 out of 5 starsby Debbie Lemke on 02/26/2025

    I had a pleasant experience. The people are kind and professional

  • REPAIR

    5 out of 5 starsby JAMIE B on 06/20/2024

    WES WAS IS AN AMAZING ADVISOR. HE ALWAYS KEEPS ME UP TO DATE ON WHERE MY CAR IS IN THE SERVICE. I'M SO THANKFUL TO BRING MY CAR TO A FANTASTIC SERVICE TEAM. THEY ALWAY TAKE GREAT CARE OF ME AND MY CARS

  • Vehicle maintenance 5 star review

    5 out of 5 starsby Dollarten on 01/02/2023

    Went above and beyond normal protocalls on vehicle maintenance

  • Fast

    5 out of 5 starsby Jean Nelson on 06/11/2022

    Oil and cabin air filter changed. Was very quick. Thought it was a little expensive but everything is now a days I guess. Very polite employees.

  • oil change

    5 out of 5 starsby dollarten on 05/19/2022

    Everything was great

  • 2011 Equinox Stabilitrac / ABS Repair

    1 out of 5 starsby Traveller on 01/16/2019

    While visiting my daughter for the holidays, the TCS and ABS lights and message to service the stabilitrac system came on several times on my 2011 Equinox. Brought the vehicle into Bergstrom Chevrolet for repair and they stated the rear bearings needed replacing. I had them complete the bearing replacement which cost me over $900. When I picked up the car and drove out of the maintenance facility, the lights came back on. They then did a system reset and I drove home with out any fault lights. The next day when backing out of the driveway the lights came on again. So I brought the car back and left it with them for 3 days. They repaired a connector and I drove it about 100 miles when the lights all came back on again. The lights reset but came on again periodically. Finally, I had to return home to Florida and the fault lights reappeared again. So I paid nearly $1000 and still have the same problem, I came to them with. On a positive note, all of the people in the service department were friendly.

  • recall

    5 out of 5 starsby getsgoing on 12/18/2018
    updated 12/27/2018

    I bought a used 2015 Silverado crew cab from another distributor.I noticed an open warrenty repair before I purchased the truck. They had scheduled an appointment for repairs, but in the mean time I bought the truck. I took it to Bergstrom at the arranged time and they actually got me in sooner. The work was done in a very short time. Everyone that I dealt with was friendly and courteous.
  • Bergstrom oil change and tire rotation

    3 out of 5 starsby Beemertom on 11/15/2018
    updated 11/21/2018

    Took an hour to do this which I think is long even though I was early to my appointment. Work was done OK. Nothing done to move me to a higher or lower rating. Work quality was as expected.
  • Purchasing Agent

    5 out of 5 starsby Nancy0120 on 02/28/2018

    Bergstrom Chevrolet, Appleton, WI was the BEST experience for both the Sales Staff as well as the Service Staff all the way to the Shuttle Drivers. Everyone was very professional, down to earth and courteous. They treated me with respect, courtesy and kindness. The staff at Bergstrom, especially Kory Schneider and Cory Wiegert were FANTASTIC! I'd recommend dealing with them anytime and have to several acquaintences. THANK YOU FOR THE EXCELLENT CARE AND KEEP UP THE EXCELLENT WORK!

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