Buckhannon Auto Mall

Today 9:00 AM - 7:00 PM
Open Now
Sunday
closed
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Buckhannon Auto Mall

5.0
Overall Rating
(87)
Recommend: Yes (87) No (0)
Write a review: Sales | Service
sales Rating

Easy purchase

by SondraP on 02/10/2018

Our salesperson Oliver was very easy to work with during the entire buying experience. Everyone at the dealership was friendly and at no time did we feel pressured.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

90 Reviews
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sales Rating

Easy purchase

by SondraP on 02/10/2018

Our salesperson Oliver was very easy to work with during the entire buying experience. Everyone at the dealership was friendly and at no time did we feel pressured.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Why I Buy Cars from Buckhannon Toyota

by elizabeth113 on 02/06/2018

Everyone was friendly, efficient , and took time to answer my questions. Also, I am a third time Toyota customer, and think you sell a great product.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Rav 4

by Chandra61 on 02/01/2018

Austin was very knowledgeable and kept us updated about the car we were interested in. He kept looking until he found one we wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The best car buying experience ever!

by Michaelrh on 01/31/2018

They were very welcoming, explained everything about the car were wanted to purchase, they were not pushy, and it was the best car buying experience I have ever Had! We will definitely purchase from here again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent service

by Davey_jenk on 01/28/2018

Everyone was friendly and great people to work with. Our sales person Austin made everything smooth and a pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My Toyota buying experience.

by Skidmore2 on 01/26/2018

It was very friendly. The sales people were very helpful and were willing to answer our questions. It was a very painless transaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Toyota

by SGregory77_ on 01/26/2018

Everyone that worked with us was very friendly and made us feel welcomed in the Toyota family. I will definitely be back and recommend them to others.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Toyota 4Runner

by RenRanB on 01/19/2018

I like everything about Toyota. Been dealing with for years and don't plan to change. They traet me very well and offer a great product.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

maintenance scheduled

by Carroll15 on 01/09/2018

It was very easy to make a service appointment. The receptionist was very courteous and started the necessary paper work and the service people went to work on my vehicle quickly. My waiting time was a very minimal.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

ddtenney1972

by DMackey1022 on 01/05/2018

Service, friendliness, and the timely manner in which it was completed. They also made sure to explain everything to me before doing anything and get my approval first, which I greatly appreciate.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Job all around

by jhardbager on 01/05/2018

Great service from everyone. Special thanks to "Oliver", our sale wasn't easy, most would have gave up. Just when i thought we wasn't going to get it done, he called back in an hr and said to come pick up the car. Great job!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

RAV4

by JohnandPam1982 on 01/05/2018

Everything was great. Salesman was kind and courteous and found us the perfect car. Thanks Gary! Thank you Buckhannon Toyota!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

new car

by LesleyGreen1 on 12/30/2017

great very friendly and informative staff. Talked me threw the entire process from start to finish and also checked in on me a few days later

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

3 Comments

service Rating

Happy Customer

by barbarawv on 12/20/2017

Everyone we came in contact with was extremely friendly and helpful. The service was performed in a timely manner and we were kept informed of the progress.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Tacoma

by Timothy58 on 12/17/2017

Oliver was very helpful and patient helping me find the truck I wanted. He kept me informed of what was on the lot and what was being shippped.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

4 Comments

sales Rating

Buckhannon Toyota

by dlhinwv on 12/02/2017

Mark Hardesty was our sales rep. He was very helpful, knowledgeable and friendly. All the staff spoke to us and made us feel welcome.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

visit oct

by Lola411 on 11/27/2017

It is Always a pleasant visit enjoy my visit to this dealership love the staff always friendly and helpful have bought all my cars here

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Highlander

by BoydCreasman on 11/26/2017

Ability to answer questions and provide clear information about cost. The salesperson was friendly and willing to take time to show me how to operate all the screens.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Beyond expectations

by Michael332 on 11/26/2017

The effort and time they put into getting us the best car possible. I will recommend Buckhannon Toyota to everyone and tell then to go see Oliver Stump.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Buckhannon Toyota

by HenryRiffe on 09/29/2017

Bryan Darby, our salesman was very knowledgeable and nice. I contacted Bryan and he replied promptly and was very helpful. Great communication. My wife and I traveled from Charleston to Buckhannon and Bryan had everything set up. Took us through the whole process, went over everything on the truck. Excellent job!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Love my new 2017 RAV4

by Dangie2002 on 09/29/2017

Paul was informative, helpful, no-pressure, fast, and transparent. I love the new 2017 RAV4 I just purchased. It's amazing! Great ride, beautiful, practical, and perfect for a family with teenagers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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