Customer Reviews of Dick Hannah Volkswagen
Review type:
Great experience
by bbzhunny on 04/23/2025
My husband and I had been looking into getting a new car and decided to jump in and go ahead. When we came in Nick B. was friendly and personable. He took the time to figure out what we were looking for, even though I was pretty sure of… what I wanted. When we decided on the Atlas he took extra time to show us the features and how to access them after we went home. This was an awesome experience and I will be back.
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82 reviews
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Excellent service at Dick Hannah Volkswagon
by Soccermama on 02/05/2017If you go to Dick Hannah Volkswagon to purchase a car be sure to ask for Nicholas Blythestone! I had a great time with him. He was really easy to talk to and I felt that he really listened. He was very knowledgeable about the vehicle and… made me feel really good about my purchase.Best sales man is Dimitry Makhanov
by Danikvo on 01/02/2017By far the best experience I've ever had at any dealerships. Dimitry went the extra mile to make sure we understand everything and have the best experience. Would recommend Dick Hannah to anyone.Great experience!
by Happy_Customer on 12/28/2016I just bought a car at Dick Hannah with the help of Larry Llorente. It was a very smooth and quick process. I highly recommend his services when shopping for a vehicle.Amazing
by c7ellib on 11/27/2016We were very lucky to deal with 3 wonderful people at Dick Hannah. Nicholas took the time to find the right car to satisfy our needs. He was patient and answered all the questions we could come up with. Travis came up with a price for the… car we picked out that my wife and I felt good about. Colby made the paper work a breeze. We left with a new car feeling like part of the Dick Hannah family. Thanks for a wonderful experience Bill and Patty of VancouverAmazing
by Shelke74 on 10/27/2016updated 11/03/2016Greg did an amazing job. Found the exact car that i wanted and made it painless! Thanks GregGreat Buying Experience!
by hannybanany12 on 10/02/2016I do not like sales people at all and I really dislike being pushed or rushed into making a decision. That is why, at first, I was looking to buy from a private owner, but I am very glad that I took my friends advice and went to Dick… Hannah! I'm also a very cautious person and I do lots of research before making any big decisions. Since it was my first time buying a car I had many questions about loans, financing, and other things I did not understand. Mr. Larry Llorente was so patient with me! Not only did he answer every single one of my questions, but If I didn't understand something he would discuss it with me until I did. I got a very genuine feeling about his nature. He was never pushy, very kind, and very knowledgable. I could tell that he really wanted to go to bat for me and do whatever he could to help me get into the truck of my dreams. I never thought I'd be able to afford a Toyota Tacoma and now I can all thanks to Larry at Dick Hannah! I never thought I'd have something good to say about a dealership, but this place is honest, fair, and has good people working there that don't just care about putting money in their pockets. I highly recommend them!Highly recommend Larry!
by Jenessakirk on 09/01/2016This was my second time purchasing a car through Dick Hannah and both experiences were fantastic. Larry at the Volkswagen store in Vancouver listened to my needs, found the perfect car and made the process so easy! I only needed to look at… one car and I was sold. I highly recommend going to Dick Hannah and working with Larry Llorente if you're in the market for any vehicle!Exceptional service by Dimitry!
by AlbaiteroDG on 09/01/2016We needed to close a deal quickly on a car for my parents, who were purchasing from out-of-State. Dimitry made sure all the paperwork was in order and closed quickly for us. No pressure, no hassle, completely pleasant and positive… experience with him!Nicest VW people around
by leftysdad on 08/10/2016Nicholas at Dick Hannah was the nicest sales person with whom we have dealt. He had the difficult task of keeping us in the VW family through the diesel fiasco. Nicholas provided us many options that made us feel like valued Dick Hannah and… VW customers.Thank you very much for your fantastic review. We are glad that Nick and our team were able to help you stay in the VW family even with the current difficulties surrounding our TDI owners. We really appreciate your continued loyalty and look forward to seeing you for your monthly car washes!
a joyful experience!
by grateful16 on 08/06/2016I just bought a 2016 Golf Limited Sports Wagon and am thrilled! Not only did i get a great price, but the Customer Service was Outstanding! Dimitri Makhanov was the consultant I worked with. He's a true professional and has Customer… Service hard-wired into his DNA. I was there for 2+ hours while he and his team called around to get the color of the car I wanted. They ended up sending a truck out to two other dealers around the state to effect the trade. Now that's service! I'd been to 2 other dealers who knew the car color I wanted but made no attempt to find it for me ~ even as i was considering something less desirable. But not Dimitry ~ he was on it ~ wanting me to have what I wanted. He and the team that supported him were hardworking, positive, and diligent. I'm so very grateful! Chris, in financing, was another star. He came up with a creative financing strategy that gave me the best options, was direct and clear without hassling, and helped me navigate the complexity of getting credit approval since i'd had my scores frozen because of identity theft. This dealership runs like a well-oiled machine with Customer Service at its core. They're pleasant, FUN, and easy to deal with. I was amazed to have such a joyful experience and brought Dimitry and Chris some chocolate when I picked up my car ~ out of gratitude for their taking such good care of me :) And perhaps the best part was when I actually got my car and Dimitry, with incredible patience and skill (exquisitely pacing what i could handle), oriented me to the features of the car, demonstrated, then had me do all the things he showed me so i left with confidence. (He'd even suggested I bring a short cable at pick-up so he could synch my iPhone to the car.) And he did all this on his DAY OFF which I thought was amazing. His commitment was to accommodate MY schedule. Not only that, but he spent more time than normal with me, I'm certain, because being older, I'm a bit intimidated by all the new technology. He was a perfect match for my leaving the dealership feeling successful and excited about my new wheels. THANK YOU, Dimitry! With appreciation and gratitude to all I worked with and supported the sale. (I even asked to meet and shake the hands of the guys who were calling around to get me the color I wanted because I was so grateful.) I highly recommend Dick Hannah Volkswagen in Vancouver ~ and Dimitry ~ the man who can make it happen!Thank you so much for your outstanding review. Dimitry was more than happy to assist you in finding the perfect Sportwagen for you. Please let us know if you need any further assistance or want a refresher course on any of the technical features. We look forward to seeing you for your complimentary car wash next month!
Excellent Customer Service
by vanessa22 on 07/30/2016I want to thank Larry Llorente for making my buyers experience a good one. I got the exact car I wanted and the overall experience was very simple for a major purchase. Thank you!Vanessa, thank you for your review. We are glad to hear when our valued clients get exactly what they hoped for- plus a fantastic experience. Please let us know if there is anything we can do to assist you in the future.
Amazing experience buying a car!!
by vladimir7 on 07/22/2016Didn't think leasing a car was so easy! Only took 2 hours and I was able to drive off on my new car! Nick the salesman was very nice and helpful!Vladimir, thank you for your awesome review. We strive to make purchasing a vehicle a comfortable and relatively swift transaction- because the fun in buying a car is actually driving it. Congratulations on your new VW!
Buying experience
by Artickitee on 07/11/2016Wow, talk about nice people, especially Dimitry. Husband told him I wanted to buy a car. He was kind enough to direct questions at me and not my husband, truly appreciated. Thank you Dimitry for that. Walked me thru everything, programming… my phone, features on the car, which I love. Would highly recommend him to all my friends. Not a high pressure salesperson.We definitely strive to Believe in Nice! I am glad Dimitry was able to assist you in finding the perfect car for you. Please let us know if you need any further assistance or would like a 'refresher' course on any of your vehicle features. Thank you and welcome to the Dick Hannah VW family.
New 2016 Passat Lease
by LarryMartin on 06/10/2016I had the pleasure to work out a new lease with Larry Llorente, Sales Consultant, at Dick Hannah Volkswagen in Vancouver. My wife and I met with Larry. He was very helpful and professional. We were 3 years into a 4 year lease on a Beetle.… That car made me a VW customer for life. Our transportation needs have changed and a four door car has become a necessity. We test drove a Passat. It was just the car we needed. Larry helped work out the details and we now have a new lease on a 2016 Passat. I have been driving it for a few weeks now and love it as much as the Beetle. I would do business in a heartbeat with Larry and the rest of the folks at Dick Hannah.The best car buying experience!
by Bellison1986 on 05/25/2016I had such a wonderful experience at Dick Hannah VW. Greg Foumal was not only awesome, he was super informative and helpful with my exact wants and needs with my 2016 Jetta S. He made me feel confident in my decision and hands down this has… been the best car buying experience!! I look forward to being with Dick Hannah VW for life! Kori also rocks and was very quick with handling the paperwork and super knowledgable!Volkswagen Experiance
by volkswagen3 on 05/23/2016My Wife and I had an excellent experience buying a new Passat from Nicholas Blystone at Dick Hannah Volkswagen, He was very knowledgeable, courteous and not at all pushy which is very important. He even gave us his cell phone number for us… to reach him anytime if we have question. If anyone wants a great salesmen ask for him.Great experience
by debbielegler on 05/22/2016I recently traded in my jetta for a new model and I was very happy with the process. The salesman Greg Foumal made it very easy to do. I have bought or leased 5 cars with VW. Thank you DebbieWent in cold but came out feeling OK
by ageingstudent on 05/22/2016Recently, my youngest daughter finished school and needed to take our old Subaru with her. I was faced with the need to get another family car that my step daughter and wife could depend on. I don't buy cars often so I was nervous about… going in cold to a dealership I've never been to before. I found that Dick Hannah Volkswagen had some low mileage, late model cars, so I called there and a pleasant fellow named Nicholas told me a bit about the cars I was interested in looking at. My wife and I were both pleasantly surprised dealing with Nicholas. He's a very knowledgeable and polite gentleman. We discussed options and cars a bit, and we bought a nice 2014 Jetta with low miles that fit our needs for a reasonable price. We appreciated the way we didn't have to argue with Nicholas or the other staff. It was more like an interesting collaboration than being sold on something we didn't want or need. On the whole it was a good experience.Great Experience!
by Katiedempsey on 05/21/2016Nicholas Blystone was so nice and easy to work with! I was nervous about the hassle and have not bought a car in years. It was so easy and I never felt pressured! I would totally recommend Nicholas and his team!!!Awesome Experience!
by pdxfrank20 on 04/16/2016I bought a 2015 Jetta TDI today and it was a great experience! Greg Foumal and Samantha Parton were truly the best people I've ever worked with when buying a car. The car is great, but the people were better. They went above and beyond… my expectations and I could not have asked for more. Chris Ward in finance was great also! If you want to deal with honest professionals in an upscale VW dealership, there is no question...see these people!!!!!Fantastic service
by Clatsguy on 02/21/2016The first car I bought from dick Hannah Volkswagen in Portland was not a very good experience. Dick Hannah offered unique opportunities with a leased vehicle with very high mileage. I got a hold of Greg in internet sales and he did a… fantastic job putting me in a good used pick up that I needed for work and Tony in finance did another fantastic job I would highly recommend these 2 to anyone thank you very much for your fantastic service
Volkswagen ID.4
Volkswagen Tiguan
Volkswagen Atlas
Volkswagen Taos
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About our dealership
Family. Integrity. Respect. Purpose. These four simple words, our core values, are the guiding principals of our business. Founded in 1949 by Dick’s father, Dick Hannah Dealerships has grown to become one of the most well respected and trusted automobile companies in the region. Dick Hannah Dealerships employs nearly 1,000 people and generously supports charitable, educational and environmental initiatives in our day-to-day operation. We’re proud to be deeply rooted in our community and we plan to stay that way. Dick Hannah Volkswagen includes a Free Lifetime Limited Powertrain Warranty on all new Volkswagen vehicles.
What sets us apart
12 Month/12,000 Mile Interior and Paint Protection (All new models and most pre-owned models)
Complimentary Lifetime Limited Powertrain Warranty (All New Models)
Complimentary Vehicle Inspection and Tire Rotation at 6 Months of Ownership (All new and pre-owned models)
5-Day Exchange Program on Most Used Vehicles
12 Month/12,000 Mile Wearable Warranty (Most Pre-Owned Models)
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
We're so glad that we were able to go above and beyond your expectations! It's so refreshing to see someone that takes the time to give a shoutout when a business earns it. Love it! Nick is one of the best out there!
by Greg Foumal on 04/28/2025