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Customer Reviews of Honda of Sumner

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185 reviews
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  • Maintenance

    4 out of 5 starsby ScottnShelly on 07/10/2017
    updated 07/25/2017

    Staff are very nice and easy to work with. My only wish is there was a complimentary vacuum along with the complimentary car wash.
  • Car Service Maintenance

    5 out of 5 starsby Sloflo812 on 07/22/2017

    The helpfulness of Aaron he went over and above to make sure that I was very satisfied with what I needed done with servicing my car.
  • Check it out

    5 out of 5 starsby _Sparky_ on 07/24/2017

    Brief list: *Expedited maint. service *Rental vehicle readily available *Personable yet professional staff *Staff is knowledgeable- always straight to the point and honest *Property (Outside area, bldg., etc) is clean and well maintained
  • Excellent service every time!

    5 out of 5 starsby Dustink26 on 07/05/2017
    updated 07/14/2017

    Excellent customer service and very timely. Also very good prices and a free car wash is a great way to keep people coming back. Also they did not try and offer extra services that aren't required like some dealerships do.
  • Great experience

    5 out of 5 starsby Aprilwood on 07/03/2017
    updated 07/14/2017

    I had a walk in oil change. I was greeted with enthusiasm and my oil change was done well and I was on my way
  • 100,000 mile service for Honda CRV

    5 out of 5 starsby Big_Tex on 07/01/2017
    updated 07/14/2017

    Friendly, professional staff. The work was completed on time. A courtesy loaner vehicle was provided for convenience. No hidden surprises.
  • Always pleased

    5 out of 5 starsby cmbramble on 07/11/2017

    Everyone is so caring and helpful. My questions and concerns are always addressed clearly and competently, and to my full satisfaction.
    • Thank you for your kind words Cmbramble! We always want to make sure we are not rushing our customers into something fast. We make sure this is want they want to do, and that makes it fun! Thank you so much for being patient and thank you for choosing Rairdon Honda of Sumner!

      by rairdongroup on 07/13/2017

  • Service062317

    4 out of 5 starsby i5landg1Rl on 06/30/2017
    updated 07/07/2017

    Checking in was easy & efficient. Service was fast & the service tech that helped me was friendly and courteous.
  • Great

    5 out of 5 starsby Ericats on 06/21/2017
    updated 07/05/2017

    Friendly customer service . Oil change was very fast. Nice waiting area. Love that you are open on Sunday. 20 words is hard.
  • Service Work

    5 out of 5 starsby AlbertCRV on 06/22/2017
    updated 07/05/2017

    The staff was very friendly. Getting a loaner car was very helpful and greatly appreciated. Our experience has always been very good at Honda of Sumner. We will continue to do our business with them.
  • Excellent Service, Fair Pricing

    5 out of 5 starsby Valerie_182 on 06/24/2017
    updated 07/05/2017

    This was my first visit to Honda of Sumner. I have always gone to a different Honda dealership, but decided to try Honda of Sumner because it was closer to my home. The service rep was Jordan, and he was very knowledgeable and courteous. I was in and out in one hour, and the price was right. I will definitely be returning to Honda of Sumner for my Honda service needs.
  • Oil change

    5 out of 5 starsby CMalesis on 07/01/2017

    Your staff is always Courteous and always friendly. The service is always completed in a timely manner and if anything is needed beyond what's expected there is always adequate communication.
    • Thank you for your 5 star review! We strive to complete our service as fast as possible with quality work done. Thank you for your kind words and we look forward to working with you in the future here at Rairdon Honda of Sumner!

      by rairdongroup on 07/06/2017

  • Excellent Staff

    5 out of 5 starsby Alexandra16 on 06/12/2017
    updated 06/29/2017

    Jaime was friendly and knowledgeable with helping me find a vehicle. The finance manager, Derrick, was also awesome at getting me the best finance option available.
    • Hello Alexandra16! Congratulations on your new car! Getting the best deal possible is such an awesome feeling. Have fun in the summer driving around and thank you for choosing Rairdon Honda of Sumner!

      by rairdongroup on 06/30/2017

  • Awesome customer service

    5 out of 5 starsby Annamelnyk14 on 06/28/2017

    Really good dealership. The staff helped with all the questions I had and George was super nice salesperson . I would recommend to my friends or family
    • Hello Annamelnyk14! Thank you for your 5 star review! We strive to provide excellent service to all our customers! Thank you for choosing Rairdon Honda of Sumner and congrats on your new car! Drive safe.

      by rairdongroup on 06/30/2017

  • Easy in - Easy out oil change was truly EASY

    5 out of 5 starsby IMRunNL8 on 06/26/2017

    Ann was very friendly and courteous, and my car was ready as promised - it even got washed and looked great. Easy in - easy out oil change was truly EASY! Great job folks!!
    • Hello IMRunNL8! Thank you for your kind words. Our express service is really becoming a success and we are excited that you think so to! Thank you again for choosing Rairdon Honda of Sumner.

      by rairdongroup on 06/30/2017

  • Great Service at Honda of Sumner

    5 out of 5 starsby TraciAnnF on 06/21/2017

    I was greeted upon arrival, my car was taken back right away and the service was completed in the timeframe told.
    • Hello TraciAnnF! We always want to make sure we deliver what we tell. I am so glad we are able to deliver an excellent experience. Thank you for the 5 star review and for choosing Rairdon Honda of Sumner!

      by rairdongroup on 06/30/2017

  • transmission flush

    5 out of 5 starsby acura2003cl on 06/21/2017

    service department personnel were very nice and professional. had transmission flushed with light vacuum which is free with this service.
    • Hello acura2003cl! I am glad you had such a great experience with us. Thank you for being a valued customer here at Rairdon Honda of Sumner.

      by rairdongroup on 06/30/2017

  • 2012 Honda Fit

    5 out of 5 starsby Donalynn57 on 06/05/2017
    updated 06/19/2017

    Friendly, fast service and the pricing of the services seams to be more reasonable. I love my Honda Fit and I'm glad I have your service team to take care of it.
  • Great service experience!

    5 out of 5 starsby Saissingh on 06/05/2017
    updated 06/19/2017

    The service writer (Anna I believe) was phenomenal. She was pleasant, honest and responsive to my questions. She also ensure that I had everything done to stay in compliance with the warranty.
  • Above the rest

    5 out of 5 starsby Happiest2 on 06/08/2017
    updated 06/19/2017

    Everyone was kind happy and so helpful. I am truly amazed. Honestly we were customers at Honda of fife. No one ever smiled there or greeted you. Your service dept stands above any we have been to.
  • Janet S

    5 out of 5 starsby Janet_S on 06/19/2017

    Great customer service from all - fast, kind, funny. We drove a long way to this dealership for their competitive pricing.
    • Hello Janet_s! Thank you for being such a valued customer! And thank you for driving such a long way! We always want to make sure you are comfortable when visiting. Thank you for choosing Rairdon Honda of Sumner!

      by rairdongroup on 06/30/2017


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