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Customer Reviews of Honda of Sumner

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185 reviews
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  • Easy place to buy!

    5 out of 5 starsby Scottmcd on 08/15/2017

    Ease of buying our car, from getting a fast quote online to the low pressure atmosphere of your dealership. would buy a car here again!
  • Marie

    5 out of 5 starsby Melvin55 on 08/15/2017

    We really like Jamie even on line and in person. She really cares about her customers and do everything to help. She doesn't make you feel bad cause your credit is not good. The finance guy even came out of his office to meet us and said he is here to help us and try to get our interest rate as low as possible. Every one is amazing! Never met a team that really cares the way Sumner Honda cares. Jamie gets a customer attention and makes you want to come in and look at cars. She makes the experience of buying a car fun. All of you Rock! Love the music!
  • Rairdons of Sumner

    5 out of 5 starsby John_of_Tacoma on 08/02/2017
    updated 08/15/2017

    Went in for express oil service. Squeezed me in for 30k service in same amount of time. Nice waiting facilities
  • Great service

    5 out of 5 starsby Aaronandjenn on 08/03/2017
    updated 08/15/2017

    It was great! Thank you for completing the work in a timely manner. Very professional. I will recommend your service department to others.
  • recent car maintenance

    5 out of 5 starsby Mariano4 on 08/04/2017
    updated 08/15/2017

    The technician was very efficient and informative. He ensured I understood all the necessary information and helped me make the best decision,
  • Thanks everyone great job

    5 out of 5 starsby Heatherkreider on 08/12/2017

    Everyone was fantastic. Super fun to work with. Jordan was really helpful. Easy going. Only suggested what needed done. My car detail looked amazing.
  • So hassel-free

    5 out of 5 starsby Judy9104 on 08/09/2017

    I brought my Honda Element in for regular maintenance - fluids checked, wiper blades changed, tires checked, etc. No appointment necessary for this. They took my car right in, told me it would take about an hour, which included a wash. Almost on the dot, one hour late I was ready to go. Pleasant, professional, organized and exceptional service.
  • Quick and friendly

    5 out of 5 starsby PChiappini on 08/08/2017

    Quick and friendly service with great sales staff answering questions about other cars on the lot without pressure. Really nice new building as well.
  • Oil change

    5 out of 5 starsby Lian0902 on 07/31/2017

    The Staff are friendly and nice. Worked in my car in timely manner and as promised. The facility is clean.
  • CRV services

    5 out of 5 starsby robdavisrn47 on 07/28/2017

    I bought my CRV from this dealership and have all service done here as well. I would recommend them to anyone.
  • Amazing service!

    5 out of 5 starsby lah21roses on 08/01/2017

    Friendly, wonderful customer service. I drive an extra 30 minutes to go here because they treat me with respect, unlike the Honda dealership located 10 minutes away.
  • Rairdon Honda of Sumner Exceeds All Expectations

    5 out of 5 starsby Matthew88 on 07/25/2017
    updated 08/01/2017

    We just had the best car buying experience ever. We new what we wanted (Pilot) and they had it ready for us. Each member of the team was thoughtful and listened to our needs. They did everything possible to make the deal happen for us (thanks, Mike and Jaime!). Their work to meet our needs went above and beyond!
  • I love my Honda

    5 out of 5 starsby 09HondaPilot on 07/26/2017
    updated 08/01/2017

    Brendon is the epitome of excellent customer service! He is helpful, knowledgeable, has a can do attitude and is an asset to Honda!
  • I heart Honda of Sumner

    5 out of 5 starsby Ampmgal on 07/29/2017

    Despite being near the end of the day, Jordan was friendly and attentive. My needs were taken care of and even though the work wouldn't be done that evening an alternative solution was offered without hesitation and I didn't even have to ask. The whole team was prompt and courteous to my kiddos and me. Thank you!!
  • Want the lowest price on your purchase? Drive to $umner & $ave!

    5 out of 5 starsby JanellaRella_1 on 07/28/2017

    The price more than made the 2-hour drive worth it! No other Honda dealer in my area could match or even come close to the price Rairdon quoted me online! Shannon at Internet Sales was exceptional from her initial response to my inquiry through the day I bought the vehicle.
  • Car maintenance

    5 out of 5 starsby Judykaym on 07/28/2017

    Fast, courteous, and job well done. Love a loaner car was provided as I didn't have a ride home and don't live close to Sume
  • Survey

    5 out of 5 starsby Janet_Pool on 07/17/2017
    updated 07/27/2017

    Very friendly and non pressured service from salesman Alan. Please with the car and the extras received on it. Love the color.
  • 2017 honda

    5 out of 5 starsby CarlyHallberg on 07/18/2017
    updated 07/27/2017

    Price of car. Husband loves the car. 2017 civic ex-t. Dealership made it happen even though car was orginally above our budget.
  • Excellent service

    5 out of 5 starsby Danasbeenhere on 07/18/2017
    updated 07/27/2017

    I appreciate great service. Jeff went above and beyond for me. I will definitely be back and refer people here.
  • July 15th oil change

    5 out of 5 starsby Scott_Hovander on 07/18/2017
    updated 07/27/2017

    I asked to have it done in under an hour and it was. And my car was also washed. Yea!
  • New express service

    5 out of 5 starsby Mmscheer on 07/19/2017
    updated 07/27/2017

    The express service for oil changes is finally set up correctly, thank you for making the changes. It was much better than the past.

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