Sunset Chevrolet
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Customer Reviews of Sunset Chevrolet
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Wonderful service
by elizabeth51 on 12/06/2015I received courteous and wonderful service. The staff was professional and extremely helpful. All the little things they do to help is truly wonderful. Thanks!Second purchase of a truck from Sunset Chevy!!!
by JamieB1971 on 10/30/2015On Friday, 10/23/15, my partner and I brought our 2011 Silverado in for a free Lifetime Oil Change as we purchased this truck at Sunset Chevrolet in July 2013. Service Advisor, Ian has consistently been great to work with for all service… needs. He also gave my partner and I some local lunch places to eat at while waiting for the service work to be complete. Ian - thank you for always being great! After lunch, we walked through the used truck lot and spied a used 2015 GMC Sierra 2500HD Duramax. Internet Sales Rep, Sean Stead approached us, pulled out the truck, told us the story of it, walked us through the features and differences between our 1500 vs. this 2500 and the 3500 trucks. We own/tow a travel trailer so this information and future trailer options with this truck was very informative. Sean had done all of this before ever asking us if we wanted to talk numbers or pushing us to buy the Sierra. Thank you! Next, we drove it and learned even more about the Sierra on our test drive. We complimented Sean on his true knowledge of his product as in our experience most car salespeople just want you to buy and do not actually know about the vehicles they sell. Upon return to the lot, Sean gave us a few minutes to talk alone then simply ask if we wanted to run the numbers without pressure or the cheesy lines that usually come (ex: what can I do to have you drive it home today...) Once we sat down we talked over the numbers, trade-in, etc and come to an agreement to purchase the Sierra. In Finance, we met with Cynthia Lee. She helped us with our Silverado purchase two years prior so we were happy to work with her again. Cynthia explained all the details, extended warranty options, and made the process efficient. She was also very receptive to our option of using our own financing as our Credit Union rate was lower. I am also a big question asker and she entertained as well as responded to all of my questions. We also laughed a lot and we even had fun through the finance process. Thank you to Ian, Sean and Cynthia for creating a solid and positive experience all around. Paul and I both know we will continue to receive the same solid service after the sale. Thanks again!!! Jamie & PaulJamie and Paul, thank you both for the kind words. It's always great to hear that we could come together as a team to make sure you both were taken care of every step of the way! We appreciate your business over the years, and are looking forward to many more to come. Thank you guys for being a part of the Sunset family!
Sunset has won me as a customer for life!
by tnipas91 on 10/25/2015I have always heard great things about Sunset Chevrolet. This past week I was able to have my own amazing experience as well. I worked with Justin E. from the start and he was fantastic. He was very nice and polite and most importantly not… pushy. He was patient with me and showed me multiple vehicles until we found the right one for me. When it came time to sit down and crunch numbers he fought for me tooth and nail. He got me a better deal than I could have ever imagined. Not to mention that Sunset gives free oil changes for life! I am now the happy owner of a 2015 Chevrolet Equinox LS and I couldn't be more ecstatic! Thank you Justin E., Mike (in the finance department, and the rest of the Sunset team for all of your work and fantastic customer service. I am a customer for life!On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Justin is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like our Facebook page to stay in the loop with exclusive content and specials. Best regards, Tyler Foss - General Manager - tylerfoss@gmail.com
Fourth Vehicle at Sunset
by NivekLeon on 02/28/2015updated 03/05/2015This is my fourth vehicle that I have purchased from Sunset and it has always been a pleasure to do business with them. They continue to improve there customer service in their sales and service departments.It was a great sales experience for us!
by Triumph_Guy on 11/05/2014We recently purchased a new Silverado pick-up from Sunset Chevrolet and worked with Sean Stead. This was a great experience, Sean worked very diligently to locate a vehicle that WE wanted and did not just try to push something on the… lot....My wife and I at no time felt like we were being pressured, what was promised to us was followed thru on, we had great communication with Sean .We received a great price on the truck we purchased and received a very fair trade in on the truck we traded in. All around it was a great car purchasing experience!2006 SS Monte Carlo Purchase From Sky Sparling
by kandersen on 11/05/2007Talk about an easy car deal. I called Sky on the last day of the month...Over the phone he took credit info and I already had saw the car on their web page. Sky got the deal together I got what I was asking for in trade on my 2002 SS Monte.… Sky gave me a great deal and has handled the sale from start to finish and beyond with much prefessionalis. I highly recommend Sky Sparling to anyone searching for a new or used car/truck! Thanks Sky! Did I mention Jenny in the Service Dept????What a great job she does!A Solid Dealership
by surprisedbygm on 11/10/2011updated 06/10/2025Joe Karuza was straightforward during our negotiation. He provided me with a detailed explanation of the dealer's figures that I could compare with other online offers. I stuck with him because of this. I felt like he got me the best deal… possible and it matched what I could find elsewhere - but Joe had the car I wanted on his lot. Very efficient with the paperwork and great follow up. This dealer provides you with free oil changes for life of the car if you simply attend a Saturday morning service breakfast. They stay in touch and ask for our feedback. We will be back for service.False Advertising
by Sallyab on 04/15/2013updated 06/10/2025This SUMNER dealer continues to post and misrepresent themselves in the SPOKANE craigslist community. When I was searching for a truck there were lots of listings from them that say their location is in Spokane. When I emailed them they… tell me they are not in Spokane [non-permissible content removed] that they are 300 MILES AWAY. Auto shopping is hard enough without having to weed thru all the ads posted on Craigslist to try to figure out what ones you can even really look at that day. I feel this is miscategorizing and misrepresentation. I am spreading the word to everyone I know in Spokane to stay away from this dealer.
About our dealership
Thank you for the excellent review! It is great to know that our staff was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. -SERVICE: Tim Fretz Service Manager - timfretz@sunsetchev.com
by sunsetchevy on 12/07/2015