Sunset Chevrolet

On Friday, 10/23/15, my partner and I brought our 2011 Silverado in for a free Lifetime Oil Change as we purchased this truck at Sunset Chevrolet in July 2013. Service Advisor, Ian has consistently been great to work with for all service needs. He also gave my partner and I some local lunch places to eat at while waiting for the service work to be complete. Ian - thank you for always being great! After lunch, we walked through the used truck lot and spied a used 2015 GMC Sierra 2500HD Duramax. Internet Sales Rep, Sean Stead approached us, pulled out the truck, told us the story of it, walked us through the features and differences between our 1500 vs. this 2500 and the 3500 trucks. We own/tow a travel trailer so this information and future trailer options with this truck was very informative. Sean had done all of this before ever asking us if we wanted to talk numbers or pushing us to buy the Sierra. Thank you! Next, we drove it and learned even more about the Sierra on our test drive. We complimented Sean on his true knowledge of his product as in our experience most car salespeople just want you to buy and do not actually know about the vehicles they sell. Upon return to the lot, Sean gave us a few minutes to talk alone then simply ask if we wanted to run the numbers without pressure or the cheesy lines that usually come (ex: what can I do to have you drive it home today...) Once we sat down we talked over the numbers, trade-in, etc and come to an agreement to purchase the Sierra. In Finance, we met with Cynthia Lee. She helped us with our Silverado purchase two years prior so we were happy to work with her again. Cynthia explained all the details, extended warranty options, and made the process efficient. She was also very receptive to our option of using our own financing as our Credit Union rate was lower. I am also a big question asker and she entertained as well as responded to all of my questions. We also laughed a lot and we even had fun through the finance process. Thank you to Ian, Sean and Cynthia for creating a solid and positive experience all around. Paul and I both know we will continue to receive the same solid service after the sale. Thanks again!!! Jamie & Paul