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Customer Reviews of Subaru of Spokane

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167 reviews
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  • Williams Forester

    5 out of 5 starsby Williams1951 on 02/03/2018
    updated 02/16/2018

    Steve Blue was an awesome salesman! He went above and beyond helping us know how to run everything in this new car and went over every inch explaining everything! That helped us so much!
  • Very satisfied

    5 out of 5 starsby Madeline19 on 01/30/2018

    Subaru of Spokane was friendly, professional and honest. I did not feel pressured to buy. The salesman was very knowledgeable and made sure that I was totally satisfied with my purchase. I would highly recommend them to others.
  • Positive experience

    5 out of 5 starsby vwendt39 on 01/18/2018
    updated 01/30/2018

    I had a positive experience trying out and purchasing my new Subaru Crosstrek. Jim Miller was the salesman. He was very helpful, courteous, and patient with my son and I as we explored all of our options. I, especially, appreciated that he did not pressure us and spent alot of time with us and made sure we were satisfied.
  • A Great Buying Experience

    5 out of 5 starsby Bhami51 on 01/27/2018

    This is our second Subaru purchase from Subaru of Spokane and from Steve Blue, our salesperson. Everything went smoothly and we were in and out of the dealership with a beautiful Outback within just a couple of hours.
  • A great and no pressure experience

    5 out of 5 starsby Beamish on 10/20/2017
    updated 10/30/2017

    This is the fourth Subaru my family has bought from this dealership. Each experience has been done without any pressure from sales staff. I thought that I was given a very fair and acceptable deal on all buying occasions.
  • Buying a New Forester

    5 out of 5 starsby my_new_car_18 on 09/28/2017

    This was the ultimate no-pressure sale. I met salesman Steve Vigue over a month earlier & explained I was interested in a 2018 Forester, when available, to replace my 2006 Saturn Vue. Since I was about to leave the country for about 3 weeks and he was so helpful with thorough technical knowledge and experience with this car, that I contacted him on returning. From that point on, all my questions were patiently answered, a test drive was given and the car (2.0XT) literally sold itself. . . Price was right, the trade-in fair, it drives like a sports car & I'm really happy with both the car and the dealership.
  • Pleasant experience

    5 out of 5 starsby Longmont48 on 07/30/2017

    We went to Subaru of Spokane to look, that us all. Talked to Taylor, what a great salesman. He showed us several models and we fell in love with the Outback. No pressure from Taylor. Just facts. We were so impressed we bought our 2017 Outback that day. Can't say enough about the whole experience and Taylor.
  • Best Car buying experience

    5 out of 5 starsby Xenobia on 07/15/2017

    I was not pressured to purchase a car and there was none of the normal sales experience associated with going into a dealership. I was allowed the time to make a decision after being presented with clear, factual information. Matt was helpful in answering all of my questions, even if I had already asked them. He didn't push me toward one car or another and gave me the information I needed to make an informed decision. He made the experience relaxed and genuinely appeared to care about me as a person and not just a quota number. I will give him the highest compliment I can in that if I needed to buy another car, hands down I would come to Matt. I have never said that about a car salesman before or for that matter about any salesman. He was the experience at Spokane Subaru
  • Low pressure

    5 out of 5 starsby LeeRobert on 07/09/2017

    Loved working with Nick. He was very knowledgable and personable without being aggressive or pushy. He patiently walked us around to all the different models so we could compare them and their features.
  • Great car-buying experience!

    5 out of 5 starsby TimmySpokane on 06/15/2017
    updated 06/22/2017

    We inquired online (via the Costco Auto Program) about a new 2017 Forester. The Subaru Spokane sales rep - Nicholas Bailey - responded right away via email with an excellent price quote. We set up a time to meet a couple of days later, and bought the new Forester. Completely hassle-free process, Nicholas was great to work with, and we were out of there in a short time. Would definitely buy again from Subraru Spokane.
  • Great experience

    5 out of 5 starsby mrtwilight23 on 06/21/2017

    Low pressure. Super easy to work with. Great selection.
  • Review

    5 out of 5 starsby Sammiebattin on 06/04/2017
    updated 06/20/2017

    I had a very good experience, did not feel pressured at all to purachse something. Got exactly what I wanted and was able to do payment plans that I was looking for!
  • Easy going experience

    4 out of 5 starsby Cfoxworth on 05/18/2017
    updated 06/01/2017

    I went into Subaru of Spokane with the idea of walking out that day with a new Outback. The experience was very easy going, no pressure felt from sales. When bargaining took place, both the salesman and his manager were fair and willing.
  • experience couldn't have been better

    5 out of 5 starsby Happy_WSU on 05/25/2017

    We had a very positive experience shopping for and purchasing a new Forester from Subaru of Spokane. No pressure! Nick Duddy answered all of our questions, told us our options and let us decide on the car that is right for us. Financing too, was clear and easy. We even had our specific questions about trailer hitch bike mount and ground clearance answered.
  • Fantastic, fast and friendly service!

    5 out of 5 starsby KellieTemple on 05/08/2017
    updated 05/23/2017

    From the moment we walked into the store we were welcomed in a friendly but not pushy way. Most sales companies bombard you but not this Subaru location. They were friendly, courteous, knowledgeable, kind and relaxed. It was such a nice change from all of the other dealerships we went to during that weekend.
  • Outback

    5 out of 5 starsby Kodabear2 on 04/20/2017
    updated 05/09/2017

    Extremely happy with our purchase, we got the 3.6 engine and are pleased with its performance. Our salesman was knowledgeable and helpful during this process.
  • Best car purchasing experience in 40 yeays.

    5 out of 5 starsby Satisfied150 on 05/05/2017

    Our purchase of a new car at Subaru of Spokane was the best experience of purchasing a car we have had in over 40. We were replacing a car damaged in a wreck and my wife was in a wheel chair. We had done our home work and knew what we wanted. Steve Blue took us through the steps necessary to be sure our needs were met without any needless pressure. He did make sure we were aware of options, but again, no pressure. We asked that the closing be expedited due to my wife's condition and even though they were short personnel, they made it happen. They even returned our rental car for us. Best of all, the car is a dream to drive!
  • finally got the car I have been wanting.

    5 out of 5 starsby michaelk1948 on 04/09/2017
    updated 04/26/2017

    We had the most happiest experience, purchasing our car, from Eric McMahon. He was thoughtful of our needs and the whole transaction. We were impressed with everyone, we talked to, at the dealership. We have already suggested, to our friends, to look Eric up and talk to him about their car needs. Thank you, Lithia and Eric.
  • Easy transaction!

    5 out of 5 starsby Mando44 on 04/21/2017

    A very good and smooth purchase. Colton was so knowledgeable and helpful with teaching us all the nuances of the new Forester. He even delivered it with a full tank of gas. Fair price on trade-in and just an overall good vehicle-buying experience!
  • New car accessories added...went great!

    5 out of 5 starsby Tljoe1975 on 04/09/2017

    We just bought an Outback and had accessories added. Murray was great to work with. We really appreciated the loaner car while they had our car for a couple of days. We are loving our new car!
  • 2017 Outback lease

    5 out of 5 starsby Stoned9 on 03/17/2017

    very happy about every feature of the car. the engineering,vehicle amenities, and appearance all sold us on our website r leasing the outback. We could consider other vehicle but we kept coming back to what we liked about the outback.

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