Lithia Chrysler Dodge Jeep Ram Fiat of Spokane
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Customer Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Spokane
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THEY MADE IT EASY!
by Pandy on 02/25/2025
I needed to trade my Jeep in for something with more seats. Between the sales manager and my sales guy, they made the process easy for me. I gave them my specific needs and they found the perfect vehicle. I was limited with my time and very… particular about what I wanted to spend, and they made it happen.
46 reviews
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Purchase of 2000 BMW Z3
by stevo60 on 05/03/2017updated 05/16/2017I purchased a 2000 BMW Z3 from Lithia Chrysler Jeep Dodge Ram of Spokane. Mike, the salesperson who assisted me with the sale was exceptional, highly skillful, very patient, a people person. I flew from Seattle to pick up the vehicle in… Spokane on Saturday morning. Mike was at the airport waiting for me upon my arrival. During my inspection of the vehicle I found some warning lights. Mike promptly ran to his service department trying to resolve the issue and when he found out the issue could only be resolved by the dealer. He automatically assisted me in scheduling an appointment at the Lithia BMW dealer on Saturday. He re-assured me the vehicle comes with 3000 miles or three months warranty. That really put my mind at ease. He is a highly distinguished guy. I will refer all my friends and family to Mike. Kudos Mike. Pleas keep up the good work.Awesome people.
by Ntlkellybaze on 05/08/2017The people that work at this lithia store are really amazing and hard work people. They try there hardest to get you the best deal possible.ok
by haymaker2 on 04/27/2017updated 05/05/2017The only thing is wrong catalytic converter was not the right one but the right one is to come in soon. Scott has great PRSaved the day...
by kllucas on 05/04/2017I went to Lithia in a rather precarious situation and not very hopeful that there was any chance of getting help with my particular financial situation. However, I was pleasantly surprised when the salesman and the manager, after having to… deal with a rather emotional issue, worked hard and were able to get me into a brand new 2017 Jeep Renegade without any extra money. They have certainly won over my future business with this one experience.Oil change
by OppiesOwner on 05/02/2017I came in for an oil change and to make an appointment to have the car looked at both were done ThanksGreat Service Department
by JBenesch on 04/03/2017updated 04/18/2017The service department from the start to finish has and is always very professional and is truly what keeps families like ours coming back! Take them to dinner and retain this group in Spokane, WA.You better hang onto her!
by Satsfied2 on 04/17/2017The service advisor (Julie Winkler) provided the best customer service I have received in a long time. This is in regards to not only your business but all retailers and services I have utilized. She was friendly, informative and… professional during my contacts with her both on the phone and in person. If I owned a business I would hire her away from you. She is a credit to your company. My customer satisfaction is at a high level because of her service. I will remain a customer because of her.Get me my Stetson and Boots
by TBGWTYDTF on 04/07/2017Mike was awesome, helped me through getting into my first four wheel drive truck! Thank you so much for you help!good service dept.
by fiat500l on 03/29/2017I had my oil changed and tires rotated. Jason was very knowledgeable about the car and answered all my questions about future maintance.J.R.'s review
by Spzgeti on 03/18/2017updated 03/28/2017Service at this Jeep dealer is always great. Been going here 12 years. And, everyone knows me.Perfect Visit
by Dale__I on 03/23/2017Let's be honest... vehicle maintenance is never the highlight of your day. However, when you can show up, your service manager (Derek) is ready for you, your tech (not sure) has the part and is installing it as the paperwork is being… completed, and I'm out the door... keys in hand... barely had time to use the restroom. Thank you for valuing my time!Service on Renegade
by Nancy207470 on 03/08/2017I always get great service here. It's a busy service department but the explanations of service reformed is never rushed which I appreciate.Excellent
by Benavidez on 02/27/2017I am happy with my experience. We told the sales guy what we wanted, how much we could pay, and he made it happen. I would also like to say that I was very impressed with Emily. She stayed to inform us about what we were signing and made… sure we understood. She is very knowledgeable and professional.Periodic Maintenance Service
by Bknboy73 on 12/05/2016This was an out of town Contract Maintenance Service performed on a vehicle purchased from a different Lithia Dealership in Missoula Montana. All the work was done in a timely manner and the service writer was very professional. M. YoungGreat First Time
by lenoracooper on 12/02/2016This was my first time using Lithia and I was super impressed by the customer service that I received. My Jeep had several updates that needed to be done and I was given a rental car, so that I would be stuck at the shop waiting. I was able… to get some Christmas shopping done, and received a call when my vehicle was ready.Winner winner chicken dinner
by THE6COPLEYS on 10/30/2016updated 11/08/2016This was by far the overall best experience I have had buying a car. All involved were great each time I had to interact with them. This coming off a horrible experience at a large competitor in Idaho. I couldn't have had a better… experience.repairs
by Rascal14W on 10/19/2016I had the 100,000 check up on my Saturn Outlook. When I got it back the first time some of the dash lights came on. took it back the next day & was taken care of right and had no problems when driving to AZ for the winterHappy Shoppers
by Happyjeepester on 09/07/2016We had been looking for a Jeep for several months. We just happened to be in the Newport area and stopped in. We found exactly what we wanted at a better price than anywhere in the area. We drove it home that evening. Zack was our sales… person. He was not pushy at all. He was very helpful and professional.Main system radio going to be replace
by khjm7QSY on 07/26/2016updated 08/08/2016The maintance crew does it job just right. Just problem uploading the current radio system did not work. They could not load up software at all for it. New system radio ordered. suppose to be in this weekRadio Software Update
by Jennsllvn on 08/08/2016The update was completed in just a few minutes!Lithia of Spokane is one of Spokane's best dealerships
by Bears_Fan on 08/01/2016I purchased my vehicle at a different dealership in Spokane, Washington, but I trust Lithia with my repairs. They are always straightforward with their estimates and the repairs are reasonably priced & done in a timely manner. The service… at the desk is excellent--everyone is friendly and personable! I appreciate the courtesy shuttle service too!
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