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Customer Reviews of Camp Chevrolet
Review type:
New Truck
by Rsnell40 on 07/24/2023
This is our 6th vehicle from Camp. We love our Chevys. There are other Chevy dealers in town, but at Camp they always work hard to help us get the right Car at the best price for us. Can’t thank them enough. When we are ready for… vehicle 7 this is where we will be going. Thank you again, Rick and Kara Snell
51 reviews
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2015 Chevy Volt
by TBly72@gmail on 03/26/2025Excellent as always! Free snacks in clean waiting area. The service was done right the first time, on time, and at a fair price. The staff are all friendly, knowledgeable, and efficient. I don't plan on ever taking my car anywhere else.Service
by Michele on 02/07/2025updated 02/14/2025The lady that tried to schedule me an oil change would not schedule my car until I gave her the VIN number. I am an established customer there. Maybe she needs some re training. The next lady that called after I left a message scheduled me… for an appointment with no problem and without my VIN number. It was a little frustrating, but overall, it was awesome service.Great service and great people
by Bunkybear5 on 01/15/2025When my truck broke down in Spokane(1.5 hrs from home) I had it towed to Camp Chevrolet. Aaron the service writer was really awesome with me. He told me that they would get started on it as soon as they could. The tech worked on it for over… a week trying to figure out my sudden loss of fuel, even with a full tank. After testing and researching every possible reason he found out that a wire had rubbed apart for my fuel in the wiring harness. The wonderful Spokane potholes kept causing it to short out. They had my truck up and running with a day of figuring it out. They kept in constant contact with us to keep us updated. Great people and great work!Great Service
by Jill Walker on 12/11/2024Our service advisor was friendly, courteous and professional. Service was performed in a timely manner.Great Service and Communications
by AlmstRetired on 02/06/2024My Bolt threw another trouble code which was determined to be the HV Battery. I was really disappointed that I was going to be without the car, however the Camp Chevrolet team arranged a loaner which was available a day early. They… ordered the battery and Chevrolet shipped it within about a week (the expectation was 7-8 weeks). I got lucky. The Camp Chevrolet team got it replaced, charged, tested and ready to go within 2 days. I was kept apprised of each step along the way with calls from the Service Manager, Jarod which I really appreciated. My experience was outstanding and I will definitely do more business with this dealership.New Truck
by Rsnell40 on 07/24/2023This is our 6th vehicle from Camp. We love our Chevys. There are other Chevy dealers in town, but at Camp they always work hard to help us get the right Car at the best price for us. Can’t thank them enough. When we are ready for… vehicle 7 this is where we will be going. Thank you again, Rick and Kara SnellA Simple Fix
by Brian S on 01/05/2023I took one of our vehicles in for service on a tire pressure sensor I believed was bad, working with Jarrod in Service. At first blush, it seemed like the fix was going to cost several hundred dollars, but Jarrod was able to quickly… diagnose the issue as one that required only a frequency reset (no charge). Naturally, I valued his honesty (something I have come to value and expect at Camp) and the reality that he did not "fix" something that didn't need it and charge me for it. This is the kind of service that will keep me coming back.Ms
by pelyju7 on 01/04/2023Super fast and politely listened to my whining.Best Salesman Ever
by LMatkin on 09/28/2016Al Thomas was great to work with. No high pressure from him. I came in knowing all the features I wanted in a car, but not finding them all in one car. I was frustrated but he listened to exactly what I wanted and found a car that met all… my needs. This brand of car wasn't even on my radar and he was patient with me while I took the time to do my research on its safety and reliability ratings. He went above and beyond, he even brought the car to my home so that my husband could test it out. After we made the decision to buy he made the negotiation process easy and comfortable. In the end I walked away with a car that met all my needs and wants at a price I was willing to pay. If you want an experience that will change your mind about used car salesmen, go see Al Thomas at Camp Chevrolet. Thanks for your help Al, see you next time I'm in need of a car! Laurie MatkinThey will take good care of you and your car!
by jamie2012 on 08/04/2013updated 07/29/2016See Tim K. Doesn't try to sell you something you don't want. Listened to what I was I was looking for and made the deal happen. I called and he had the car ready for me to test drive. Got an almost new certified car. Service department… manager came out to talk with me and explain the issue when it turned out that airbag had to be replaced before I could drive car off the lot. At one point when I was waiting and looking around someone working there said "Thank you for being our customer". Everyone I spoke with was friendly and helpful. I wish them success. Love my new Malibu. Thanks!This is the place for a new car purchase!!
by jeff269 on 12/28/2013updated 07/29/2016The staff bent over backwards and took excellent care in delivering the best car buying experience anyone could ask for. If you do not buy a car at Camp Chevrolet your missing out on some great folks that really care in your purchase.… Beautiful brand new 2014 Malibu LTZ. We are extremely happy people.Cadillac hitch
by runningmaui14 on 03/02/2014updated 07/29/2016Billy in Service Department is great, an example for the company to use for great public relations.Wonderful Experience at Camp Chevrolet
by pleased19 on 09/16/2014updated 07/29/2016From receptionist Jessika, to sales consultant Gene C., to sales manager Brian, to finance manager Lane we had a wonderful experience at Camp Chevrolet! We were treated with courtesy, friendliness, humor, professionalism and service. We… recommend Camp Chevrolet to others.Overall Exceptional Experience
by jimbo11546 on 11/04/2014updated 07/29/2016While we didn't get everything we were seeking on our trade-in deal, we believe we were treated well and the salesperson, (C J) and Sales Manager were fair and forthright. Much better than the last time we did business with Camp in 1983… (which turned out not to be a pleasant experience due to long-term issues with the 1983 Monte Carlo we had purchased [a real lemon]). We had found a similar vehicle, one year newer, but with a few more miles on it at another dealer priced a few thousand below this vehicle, but this Tahoe was a lease return by our cousin who we knew had taken excellent care of it; and Shelley had driven the vehicle on a couple of long trips the two had taken together, so she knows how it rides and handles. Since Shelley is the primary driver, that was an important factor in our decision. Although out trade only had 26,000 miles on it, which was very low for a 2010, it didn't have some of the features we enjoy with our three grandchildren when we travel to the coast or on shorter trips around the northwest. A true surprise was a FULL TANK OF FUEL on delivery. THANK YOU CAMP! Haven't experienced that since purchasing new vehicles in the sixty's. Way to go to set the standard. Overall a truly exceptional experience. I might add that another dealer from whom we had purchased our last two vehicles and who did not want to do the deal Camp did, called the next day to say they would do the deal, but alas, too late!2015 Chevrolet Sonic LT Manual
by bj7013 on 12/14/2014updated 07/29/2016I came in to test drive a 2015 Chevrolet Sonic Manual. I gave Kevin a heads up that I was headed in and he had it warmed up for me! He answered all my questions excellently! There were a few things that he was unsure of but instead of… making something up to make the sale he went and found the answer really quickly. I ended up purchasing this vehicle because of all he super salesmanship that he used. LOL! I am very happy, all except I thought that they could throw in a hat or 2 but they did not. I did have a problem with the finance person. He tried to raise the APR after I already signed the paper that was approved by the main person. Then the finance person said that it was only X dollars. I was ready to leave because of that. It is my money that they are trying to get and I was having none of that. In the end I got what they originally approved. Oh and FYI, my LT Sonic is AMAZING! Really fun to drive, handles well, shifts very smooth for an manual! Very happy except for the lack of hat and the finance guy. I find it great that I purchased it on 12/13/14!Not a good dealer
by Carson7 on 10/25/2015updated 07/29/2016I was looking into 1 car and the called me to tell me they got me approved so I went back in to find they didn't get me approved for that car they tried to sell me a different one now I will not go back to them.Got my dream car!
by shelbs99 on 11/30/2015updated 07/29/2016Gabriel was the salesman that helped me out, right from the online lead! I have been looking for a particular Jeep for a long time and he happened to have one in his inventory and did everything to make sure I could have my dream car. He… went above and beyond and had a great amount of patience and even filled up my tank for me! Would definitely shop at Lithia again!!Do not do business with them if you are traveling!
by jwehrle on 03/07/2016updated 07/29/2016I had a heartbreaking experience with this dealership. I traveled 6 hours to purchase a vehicle only to find I was lied to and taken advantage of. Do not trust them! It was a ploy to not contact me before making the trip. When I arrived I… found out it sold the day before, then they had the nerve to try to sell me cars $5,000 over my budget. I felt very comfortable and confident in the relationship I built with the sales person (Cara). I found the perfect vehicle for me and my growing family. Being a teacher I was unable to get a sub or take off work to pick it up as soon as I could. I knew the risk of the vehicle selling and I was ok with that risk. I was in contact with Cara the night before I was making my trip. The vehicle was sold the night before and as of an hour before my visit, I was told it was still available ( just being looked at). I was heartbroken to realize that people are so selfish and dishonest. I trusted them, paid the gas, put mileage on my truck and wasted money on a hotel for nothing. They did nothing (besides trying to give them more money) to make this situation right. In the end it was a great lesson for my 3rd graders on what it means to be a good person, no matter what your occupation is.Recall repairs 2015 Colorado
by andrewharkness on 04/04/2016updated 04/18/2016I brought the truck in for an oil change and was told about 3 active recalls. I scheduled the work to be completed the next day. The work was done even quicker than expected!I love Chevy of fairbanks
by Akslowroller on 03/28/2016updated 04/05/2016Thanks for always taking great care of me and my vehicle needs.Hi and thanks for your kind words! We appreciate our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Regards, Steven Hoggle - General Manager - shoggle@lithia.com - 352-209-6199
Exceptional
by HermanWilliams on 03/21/2016updated 04/04/2016The sales representative, Curtis Frarey, is very helpful and convenient. He ensured the sale was truthful and complete. It's the greatest experience I've had for getting a vehicle!
Chevrolet Silverado 1500
Chevrolet Colorado
Chevrolet Trax
About our dealership
Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Steven Hoggle - General Manager - shoggle@lithia.com - 352-209-6199
by dealerreply on 04/12/2017