AutoNation Toyota Spokane Valley
Customer Reviews of AutoNation Toyota Spokane Valley
Review type:
2025 Toyota 4Runner
My first car purchase
by Aaron D. on 11/13/2024Incredible customer service! A 10/10 experience for me. I could not believe the lengths they want to unsure that I could by my first car. They treated me like family. I will never forget the first time I bought a car because of AutoNation… Toyota Spokane Valley.Hi, we are pleased to hear you had such a positive experience with us, Aaron! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great to work with
by Rattash on 10/31/2024updated 11/07/2024Jen Sweeney was super to work with. Jen listened to our needs and wants and she was able to get us the best price in the State. Jen is super friendly and personable. We will work with Jen again.We are pleased to hear you had such a positive experience with us, Rattash! If you ever need help, just give us a call. Happy motoring!
New car purchase
by Phattfish on 11/01/2024My experience was awesome with Jen Sweeney. I told her exactly what I needed and she got right back to me. I wasn’t pressured in any way and she explained everything down to the T.Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent Experience
by SS62888 on 09/13/2024We had an excellent experience at Autonation Toyota as we shopped for our 4Runner. Jen, our salesperson, was amazing. She truly was there for any questions we had but also didn't push anything. She was honest about her recommendations that… made sense for what we were looking for. She made the experience amazing.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Used car buying experience
by boomguy554 on 09/12/2024I would highly recommend buying a car from these guys. They were all professionals, knew what they were doing and were a pleasure to deal with. Connor was my salesman and he made life a hell of a lot easier to deal with. Kylee was the… finance manager I dealt with and that was by far the best dealership experience when dealing with her. Absolutely wonderful people that I dealt with and it made the 5 hour drive entirely worth it.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tacoma Purchase
by Sean Pa on 08/11/2024updated 08/20/2024Taylor at AutoNation was very professional and very clearly communicated with us during our time there. We’re confident in our purchase largely because of his straightforwardness with us. No pressure, just finding what works best for us.Hello Sean, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Great
by Benjamin on 08/09/2024updated 08/20/2024It was fast and smoothHi Benjamin, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Top flight friendly service
by Brojeep on 08/18/2024Jacob H knew the product and answered all of our questions. Adam Price was not pushy and handled the financial paperwork well. First car sales I experienced without thinking of slapping the rep. Over extended warranty issues.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Bought a new car!!!
by Meldanwie3 on 08/11/2024Taylor was awesome! Great service, knowledgeable and the best part made us feel comfortable with the whole process.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Vehicle purchase
by ErinGirl on 08/04/2024We had a very pleasant experience at AutoNation Toyota Spokane Valley. Max was wonderful to deal with.Hi, we are pleased to hear you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Outstanding and efficient
by Scott K on 07/22/2024I didn’t think Taylor and Toyota team could make the numbers work but they did! I am very surprised and excited to drive a new Tundra off the lot. Well done Taylor!Hello Scott, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
2024 Tacoma Purchase Experience
by JV197999004 on 07/21/2024The dealership was clean and comfortable on a hot day. Jen Sweeney was super helpful, informative, and patient!!Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
New Car purchase
by Sandy L on 07/13/2024I had a Great experience purchasing my new 2024 Venza! Ken and Wayne made it so easy. No stress. No games. Ken was true to his word about the cost and my trade in. Wayne made sure I knew how the car operated.Hi, we are pleased to hear you had such a positive experience with us, Sandy! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Conner May was great to work with at AutoNation Spokane
by Parnilm on 07/05/2024The deal was fair and there was not a lot of energy spent on trying yo sell “extras”Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Great salesman.
by gjjhudson on 05/19/2024Conner May was great to work with. No messing around, no nonsense. He respected our time and made our purchase seamless.Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Good post sales / Miscommunications resolved
by Addy on 05/06/2024I appreciate the fact that the manager called and all my miscommunications resolved, going forward I can say that I will recommend this dealership specially for the great deals they give.We are pleased to hear you had such a positive experience with us, Addy! We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.
Not satisfied with post sales.
by Addy on 04/26/2024I happy with the deal I got on toyota crown platinum trim but post sales it’s really hard to reach out to sales representatives. Its almost really frustrating making multiple calls to get a single piece of information.Hello Addy, we are disappointed by your experience at AutoNation Toyota Spokane Valley. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9359. We hope to hear from you.
Thanks for resolving my issues and all the miscommunication. Hope you keep the same standard of service going forward. I cant edit the ratings, I would given 4 stars.
Jeff Verhoef
by Jeff Verhoef on 04/21/2024Max and Kylee took real good care of me and my girlfriend here today! Very knowledgeable, easy going, and helpful for me buying my first vehicle! Thank you both so much!Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
R.Max
by Rick White on 04/13/2024Easy, fast and professional!!Hi Rick, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Got a 2011 Buick
by Luke R. on 04/06/2024I had talked to Max over a month ago and explained what I wanted. He texted me this morning and told me that a car that exactly fit the parameters I was looking for was in stock. I was really impressed that he kept me in mind. I drove over… right away and checked it out and came home with the car later that afternoon. It’s an amazing car. Under 100,000 miles. And I got a service guarantee on the car to a really reasonable price. Thank you, Max!Hi Luke, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Spokane Valley. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
New Toyota 4Runner Owner
by New 4Runner on 03/28/2024I had a great experience with Garrett P., one of salespersons at AutoNation Toyota. I recently purchased a new 4Runner from the dealership, and I must say that Garrett’s service exceeded my expectations. From the moment I walked into the… showroom, I was introduced to Garrett. He patiently listened to my requirements and preferences, ensuring that he understood exactly what I was looking for. His knowledge of 4Runner was impressive, and he answered all my questions with clarity and confidence. What truly stood out was Greg’s commitment to outstanding customer service. He went above and beyond to make the entire process smooth and enjoyable. Whether it was explaining the features of the vehicle, assisting with paperwork, or arranging a test drive, Garrett was there every step of the way. His kindness and professionalism left a lasting impression on me. I felt valued as a customer, and it’s rare to encounter such exceptional service these days. Garrett truly embodies the spirit of excellence. Looking forward to enjoying my new 4Runner and recommending your dealership to friends and family.Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Serenity Gibson on 07/23/2025