Customer Reviews of AutoNation Honda Spokane Valley
Review type:
Ready to Make A Sale
Amazing - as always!
by KMS-MVS on 01/26/2023Dave and Team - You are the best! Friendly-helpful-honest and thorough!Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Spokane Valley! If you ever need help, just give us a call. Happy motoring!
Service Appointment--Oil Change
by old dawg on 01/25/2023The service icon indicated that an oil change. I called the dealer and was able to get in about 3 hours later. The vehicle was taken in on time and returned on time and for the price expected. I have been quite satisfied with all my… service appoints. The vehicle was not purchased at this dealership.Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Oil change
by Maritza on 01/22/2023Very professionalHello Maritza, thank you; we appreciate your feedback! If you ever need help, just give us a call. Happy motoring!
The best service
by Lindsae on 01/22/2023We just bought our 2020 Honda Passport recently and had to have some work done on it. I chose this dealer based on the reviews they had online and I am so happy I chose this service department. David was our SW and he was fantastic. He… even lent us a loaner car while we had it in and we hadn't even bought it at their dealer. Now that is customer service. We will buy our next Honda for sure because of the way were treated by him and others. You've got a fantastic service department!Hi Lindsae, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Recalibrate braking system
by B22rec07 on 01/21/2023Called and got it scheduled in a timely fashion Job was done 1 hour earlier than expectedHello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Oil Change & Service
by Donothave1 on 01/20/2023Great experience. Staff was great made sure I knew what to expect. Showed a video of the inspection and sent to me. Drop off & pickup process was very quick and smooth.Hello, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Great Service Department
by C L K on 01/19/2023I have lived in Spokane for 7 years and have always had my Hondas serviced at AutoNation Honda. Appointments are easy to make, communication is clear and simple, and they do excellent service. Tim was great at arranging new tires for my… Honda.Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Great, fair, honest, professional
by Keith Warner on 01/07/2023This dealer is head and shoulders above other dealers. I will return to buy more vehicles!Hello Keith, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Helped with battery replacement in my 2017 Ridgeline
by Jared N. on 12/23/2022After Acura (Auto Nation) shrugged me off a bit by saying they needed a receipt, my ol man suggested i contact the Honda Service Dept directly. They (cant remember his name) jumped on it, tracked down the battery install in lewsiton, i… came in, they tested the battery, found it faulty, and replaced it (it still was within the 100 month warrantly). All in less than 1/2 a day. I really appreciate their service and speed yesterday.Hi Jared, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Service Dept Needs and Overhaul
by RL on 11/16/2022Best way to get repeat sales is to take care of the customers who have bought vehicles from you. You do not do this by taking three hours for an A1 service. Especially when they had a scheduled appointment. I won’t be back for service and I… won’t buy another vehicle from you.Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9357 to discuss what we can do to help.
I’ve already been through this a couple times with your service department and am not interested in talking to your GM again. Your service department is the absolute worst I’ve ever dealt with several times and you guys don’t change anything. We’ve been Honda customers since 2006 and can honestly say…Auto Nation Honda in Spokane Valley is THE worst. We won’t be back.
A review
by Alex on 09/09/2022This dealership had great service. Very nice people to talk and work with. They treat you like family and make sure you find what you need or want.Hi Alex, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service so friendly you happily buy 2 cars
by Nancy S on 08/31/2022I was so lucky to have been helped by Josh. G! He was absolutely amazing. My significant other and I went in to trade his car. Next thing I know I'm purchasing the car of my dreams!!! He was so patient, answered all my questions and we even… got to know each other thru art! You can bring your well behaved dogs in, which made things soooo much better. Honestly this was the best car purchasing experience I've ever had. Thank you guys, thank you so much Josh you are absolutely awesome!Hi Nancy, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Spokane Valley. Please don't hesitate to reach out to us if there's anything more we can do!
awesome job
by Ryan Cristobal on 06/15/2022I would like to give a shout-out to Sean Muglia for a very awesome job and very accommodating service to us. you go beyond your call of duty. thank you for everythingRyan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Great communication
by Cheryl on 06/02/2022Due to the supply chain issues it took 2+ months to get my car delivered to the dealership. I was able to get my questions answered immediately whenever I called. My salesman called me periodically to keep me updated on when the car was… built and the progress of when the ar would be delivered.Hello Cheryl, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
buy new car
by autonation on 05/12/2021tanner andbrian wall was nice and kind make me feel comfortable.Hi, thank you so much for your positive comments about Tanner. Drive safe, and we'll see you on the road.
Replace strut assembly
by Renee Cooper on 10/24/2020After nearly 3 months of wondering what was wrong with the front of my truck auto nation finally figured it out. However, it took nearly a month to get the parts and figure out my extended warranty! But it was repairs and both sets of… struts replaced! As irritated as I was Kylie did a good job and took care of me.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchase
by Golfer 60 on 10/07/2019Good service! Knowledgeable, & courteous.We appreciate you taking the time to leave us a response! If you ever need more help, just give us a call. Happy motoring!
Thank You Auto Nation!
by Diana S. on 09/05/2019I had a really good experience going thru Auto Nation with purchasing my car. Sam, the salesman, did a fantastic job throughout the whole process. He kept in touch till i was ready to come in and was not over the top or too pushy. Which… was a deal breaker with me and other salesman at other dealerships. He also made sure to show me every feature on the car and made sure everything was working like it should. Overall, he and Chance, the finance guy, did a great job with explaining everything to me and answering any questions i had and still have.Diana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help. Drive safe!
Thoroughly pleased
by SherryViz on 08/29/2019David in the service department was amazing! I went in for an oil change and point inspection. Dave explained everything and made sure the care was taken care of. I started asking David about seat covers for my car. By the time the… vehicle was done, he already had names of companies to speak with about the covers. He said once I inquired from the company, he could order them for me and quote me for the install. Now that was great service!Sherry, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Tires were replaced because of screw damage
by KBoyles on 08/09/2019Having to replace all 4 tires was a shock because I was expecting only 1. But they explained with an all wheel drive the tread needs to stay with margins. I found a less expensive quote and they matched it plus gave me a loaner car to get… on with my day.Hello, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help. Take care!
Best car purchase experience ever
by Chapmonk on 08/08/2019The crew at Honda are the best! Professional, personable, and knowledgeable. My questions were anticipated and answered completely. I feel I was treated fairly and respectfully. Sam, Chance, Jeremy make a perfect team. I love my car in… part because of your service manner. Thank you!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Spokane Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Heath Knoll on 12/20/2024