Customer Reviews of AutoNation Chevrolet Spokane Valley
Review type:
Bought a new Blazer EV
by Brandon on 05/03/2025Great experience overall. Good knowledge and customer service.We are pleased to hear you had such a positive experience with us, Brandon! Feel free to stop by if you ever need any more help.
Worth the trip from MT!
by Arionna on 12/23/2024I have purchased 2 used vehicles from AutoNation Chevrolet now. They have always treated me right & taken good care of me. 12/21/24- You guys went above and beyond and helped me secure a newer vehicle with all the specs I was looking for… and even worked a better deal. Special thanks to Bill Noble & Cole & the one other gentlemen that I accidentally forgot his name. They waited for me to come over from Montana and stayed open to help us close the deal so thank you guys! With the market being the way it is today for used vehicles & loans it is very tough. The quote i originally got was a bit high and I understood that going into this. BUT the team at Autonation Chevrolet (Bill Noble, Cole, & any others that helped make this happen) went out of their way to work a deal with the bank and get me into a newer vehicle and the payments practically the same! You guys did a great job & I was shocked and extremely impressed. They definitely will keep my business with the service they continue to provide me going on the last 4 years! Pls note the reason for the upgrade was because the 2018 Acadia did start to show some issues. And for being a 2018 in the end of 2024 with only approx 92k miles is relatively good! I was not planning on getting a newer model but had to do what was best. I am just glad I got a newer model & with only 61k miles on it. Top photos were a 2018 Gmc Acadia I got back in November '21 & i just upgraded to a 2020 Acadia on Saturday!Hi Arionna, thank you for taking the time to leave a review for us at Autonation Chevrolet Spokane Valley. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Arionna, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Awesome Experience!
by Stacie J on 04/12/2024Everyone at the dealership is great! Sam Smith was a huge help and very accommodating. He was there to answer my questions and requests, even after I had my car for a few days and still is.Hello Stacie, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
Stacie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
No tittle transfer
by Pissedoff on 03/17/2024Paid over 2k for a car to be transferred from another Auto Nation dealer. 2 1/2 weeks later I still cannot register my car due to no title for the carWe appreciate you taking the time to leave us a response! If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (509) 590-4294 -- we hope to hear from you soon.
Hello. I would like to help you with this situation, but I do not know who you are. Please call me directly so we can get this resolved. Devin Meyer General Manager 509-688-8201. Thanks
Great experience
by Wendy H on 03/14/2024I bought my 2021 GMC Sierra 1500 AT4 from them. Experience was great. Very friendly and good communication. Listened to what I was looking for and found the truck I wanted.Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
Great Experience
by Lynn Pearson on 02/27/2024Very helpful in steering me to the right vehicle for my needs.Lynn, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Unfortunate experience
by Cbogs85 on 02/20/2024I bought a car from this location a couple weeks ago. I love the car. It was sold to me as all features working the way they should. A few days after getting the car home, I tried to turn on the heated steering wheel and it didn’t work. I… reached out to the person who sold me the car and let him know it wasn’t working. He then proceeded to tell me that because I didn’t purchase the extra warranty, it wouldn’t be fixed. I had owned the car a week. Now I understand if something that worked when they sold it breaks, that is on me. But selling a defective car and then not fixing it, that is just bad business. It’s too bad because Spokane is small and word travels fast. I would have loved to have a car company that I could return to. Not this one unfortunately.Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
We regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
AutoNation is great to work with
by CatherineM on 02/14/2024updated 02/20/2024I had a great experience working with AutoNation to buy my new truck. Before going to a Autonation, I visited several dealerships, and none of them were as good to work with as the people at Autonation. Keep up the great work!We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Used Vehicle Purchase
by GX3MT406 on 02/11/2024My purchase experience at AutoNation Chevrolet was very positive. I had been shopping for a similar car elsewhere but the numbers were never quite right. The sales consultants were very respectful and the lack of back and forth… negotiations was much appreciated. I actually enjoyed my afternoon and got to drive home in the vehicle I truly wanted.We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Car sale
by Not really on 02/02/2024Efficient courteousThank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great dealership, friendly salesman
by SeegeyG on 10/26/2023We had a great experience with Tyren and his supervisor. Tyren is very friendly and knowledgeable despite his young age.Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Spokane Valley. If you ever need help, just give us a call. Happy motoring!
Silence is not service
by Unhappy Camper on 10/02/2023Boy am I seriously disappointed with your after sale support. I was away this last week and expected to return to an invitation to come to the dealership and get my windshield replaced and my new license plates. Did I get this invitation?… Not only no but I didn't get a notice to say why you were delinquent in providing the service per our written agreement. I had to replace a windshield on another of my vehicles and the provider came the very next day after I called and in less than an hour was on his way to his next customer. That's service, silence is not.Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Spokane Valley take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
Love Autonation sales team! No pressure!
by Craighaden on 09/28/2023We had a great experience buying our 2015 Chevrolet Silverado. Bill and Phillip were awesome to work with! And everyone in the office made it really feel like we were special.Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
It took 6 hours!
by Not Happy on 09/21/2023Our sales person was friendly, so friendly that he ignored my questions while he did small talk. It took 6 hours to buy a car that was already picked out and trade a beautiful truck in. First they tried to totally low ball the trade, then… cam up a couple thousand after we were going to walk out the door. No one was there to clean our new truck because it got so late. They had no idea how to process a purchase to get it licensed in AZ. I will never buy from there again.Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (509) 590-4294 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Amazing Service!
by KatieStrawn3 on 09/12/2023We were so happy with our service at Auto Nation Chevrolet! Tallon was personable, knowledgeable, and truly didn’t encourage us into a vehicle that wasn’t right for our family. We ended up purchasing a vehicle that we are so happy with and… will last our family for a long long time! ❤️ Thank you Tallon for your incredible customer service! If we need another vehicle, we will definitely be back and ask for him!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience
by Storage Guy on 08/02/2023Whole experience from start to finish was easy and no pressure. Gary and his team were helpful and listened to my needs. Went the extra mile to do everything to earn my business.Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
Surprisingly great experience selling my truck
by Michael on 06/26/2023I have to admit, I was a bit jaded, based on not so great experiences with other dealerships Adam, the sales representative made this a wonderful experience. He did everything he said he was going to do. He kept us totally involved in the… process and stayed with us until it was done. I would most certainly recommend boat this dealership and the sales person.Hi Michael, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Spokane Valley. Thanks for the recommendation, and have an amazing day!
Purchase of 2020 Denali
by CdA family on 06/19/2023Our experience in purchasing the Denali was very positive. We have nothing bad or negative to say about the whole experience from being greeted in the lot, to the test drive, to the purchase, itself.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Decent truck, wasn’t inspected before selling
by E.graff on 06/10/2023The salesman was great while we were there, the unfortunate thing was that the truck we bought was clearly not detailed. The seats were filthy, the windshield was cracked. The salesman told us the windshield would be replaced, but when I… emailed him about it, I heard nothing back. Then with further inspection, you could tell they did not look over this truck at all. There was various problems that I had to fix myself and the coolant was low which confirmed that they never even looked it over before selling it. So far, it’s a decent running truck, but I won’t be going back to AutoNation for another vehicleHi, we are deeply disappointed by your experience at Autonation Chevrolet Spokane Valley. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
Great
by Juliana on 06/01/2023Salesman Robert very nice and also finance rep was great.Hi Juliana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Amazing service
by Misty. M on 06/01/2023Great experience. Took our less than ideal situation and got us into something better than we could have imaginedHi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Thanks so much for the warm recommendation of the team here at Autonation Chevrolet Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sue Tilly on 05/11/2025