Customer Reviews of AutoNation Chevrolet Spokane Valley
Review type:
Bought a new Blazer EV
We are pleased to hear you had such a positive experience with us, Brandon! Feel free to stop by if you ever need any more help.
Oil change and checkup
by E Allen on 12/08/2023I love that my service tech uses the texting featue to keep on contactHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Tony Wilson
by tonywilson on 11/14/2023Service staff was very professional. When the vehicle was ready for pickup, they called me on the phone and let me know i could come pickup the vehicle. Great overall service.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great dealership, friendly salesman
by SeegeyG on 10/26/2023We had a great experience with Tyren and his supervisor. Tyren is very friendly and knowledgeable despite his young age.Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Spokane Valley. If you ever need help, just give us a call. Happy motoring!
Oil change, alignment, and tire rotation
by JeffreyH on 10/19/2023Fast, friendly service.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Frustrating
by FiremanSam on 10/13/2023I have been here several times, each time I leave frustrated and disappointed with the level of service I receive. Poor customer service, poor communication, and poor attention to detail. I don’t think I will ever willingly go back.Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (509) 590-4294 at your earliest convenience to discuss how we can turn this experience into a positive one.
Vehicle Oil Change
by Grateful on 10/11/2023Outstanding service was provided. I had a 3pm appointment and I showed up early (12:30) and the team got me in early and I was very appreciative.Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Silence is not service
by Unhappy Camper on 10/02/2023Boy am I seriously disappointed with your after sale support. I was away this last week and expected to return to an invitation to come to the dealership and get my windshield replaced and my new license plates. Did I get this invitation?… Not only no but I didn't get a notice to say why you were delinquent in providing the service per our written agreement. I had to replace a windshield on another of my vehicles and the provider came the very next day after I called and in less than an hour was on his way to his next customer. That's service, silence is not.Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Spokane Valley take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
Love Autonation sales team! No pressure!
by Craighaden on 09/28/2023We had a great experience buying our 2015 Chevrolet Silverado. Bill and Phillip were awesome to work with! And everyone in the office made it really feel like we were special.Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
It took 6 hours!
by Not Happy on 09/21/2023Our sales person was friendly, so friendly that he ignored my questions while he did small talk. It took 6 hours to buy a car that was already picked out and trade a beautiful truck in. First they tried to totally low ball the trade, then… cam up a couple thousand after we were going to walk out the door. No one was there to clean our new truck because it got so late. They had no idea how to process a purchase to get it licensed in AZ. I will never buy from there again.Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (509) 590-4294 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
oil change safety check
by Johnny P on 09/18/2023On time as promisedHi Johnny, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Amazing Service!
by KatieStrawn3 on 09/12/2023We were so happy with our service at Auto Nation Chevrolet! Tallon was personable, knowledgeable, and truly didn’t encourage us into a vehicle that wasn’t right for our family. We ended up purchasing a vehicle that we are so happy with and… will last our family for a long long time! ❤️ Thank you Tallon for your incredible customer service! If we need another vehicle, we will definitely be back and ask for him!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
First Class
by ninemilestev on 09/11/2023Tha service crew at AutoNation is def first class. They deliver on time, as promised, and with a smile to send you on your way.Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent
by GeoJim94 on 08/28/2023They told me services would be done in an hour. It was done in 45 minutes.Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Oooooooo on 08/18/2023Fast and professional.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Chevrolet Trailblazer
by Meanstreak on 08/10/2023The service department employees were very professional, knowledgeable & I had no delays.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience
by Storage Guy on 08/02/2023Whole experience from start to finish was easy and no pressure. Gary and his team were helpful and listened to my needs. Went the extra mile to do everything to earn my business.Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Womanoffire on 07/29/2023It was a great experience. Very quick and very friendly.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Scheduled Maintenance
by tjhodgins on 06/30/2023Duramax 6.6 diesel oil change and tire rotation. Did the math and bought the 5 time package. I took up offer of Autonation benefit of the Pit Stop. If you ask all fluids will be topped off free.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Surprisingly great experience selling my truck
by Michael on 06/26/2023I have to admit, I was a bit jaded, based on not so great experiences with other dealerships Adam, the sales representative made this a wonderful experience. He did everything he said he was going to do. He kept us totally involved in the… process and stayed with us until it was done. I would most certainly recommend boat this dealership and the sales person.Hi Michael, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Spokane Valley. Thanks for the recommendation, and have an amazing day!
Purchase of 2020 Denali
by CdA family on 06/19/2023Our experience in purchasing the Denali was very positive. We have nothing bad or negative to say about the whole experience from being greeted in the lot, to the test drive, to the purchase, itself.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Decent truck, wasn’t inspected before selling
by E.graff on 06/10/2023The salesman was great while we were there, the unfortunate thing was that the truck we bought was clearly not detailed. The seats were filthy, the windshield was cracked. The salesman told us the windshield would be replaced, but when I… emailed him about it, I heard nothing back. Then with further inspection, you could tell they did not look over this truck at all. There was various problems that I had to fix myself and the coolant was low which confirmed that they never even looked it over before selling it. So far, it’s a decent running truck, but I won’t be going back to AutoNation for another vehicleHi, we are deeply disappointed by your experience at Autonation Chevrolet Spokane Valley. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Thanks so much for the warm recommendation of the team here at Autonation Chevrolet Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sue Tilly on 05/11/2025