Customer Reviews of Seattle MINI
Review type:
Mini Cooper recall service
by AK Buchanan on 05/27/2025All service personnel we came in contact with were courteous, helpful and friendly. The specific reason for the visit was to complete a service recall. The service department did complete an inspection and the recommendations made were… completed once we got home. The recall issue was completed - no cost to us was incurred at the dealership.Love Seattle Mini
by JCW1to6 on 01/08/2025updated 01/15/2025Seattle Mini cares about your vehicle. The video walk through is really cool. The best part is that they follow up if there is any issue at all.We're delighted to hear that you enjoyed the video walkthrough and follow-up service at Seattle MINI! Our team is dedicated to ensuring your vehicle gets the best care possible. Thanks for sharing your experience with us!
Love Seattle Mink
by JCW1to6 on 01/08/2025Quick to schedule and also love to see the video walk through and they follow up if there is any issue.We're delighted to hear that you enjoyed the video walkthrough and follow-up service at Seattle MINI! Thank you for sharing your positive experience with us.
Nice and Friendly service
by Seattle Jeff on 10/17/2024updated 10/24/2024The folks at Seattle Mini were awesome. Lizzie was so nice and friend. Elijah seems to know the car well. Fixed the oil leak very nicely. The only thing fixing anything at the dealer is expensive.Jeff, we're delighted to hear that Lizzie and Elijah provided you with great service at Seattle MINI. We understand dealership repairs can be pricey, but we aim for quality and efficiency in every fix. Thanks for sharing your experience!
Professional
by Scout70 on 10/12/2024Easy service schedule, great advisor and job done right. Thank you!Your review means a lot to us! Thank you for choosing Seattle MINI.
Good recent service at Seattle Mini
by Modus on 09/19/2024updated 09/26/2024The were quick and succeeded in saving me money on diagnostics on my out-of-warranty vehicle. The management authorized rides for me even though I was 1 to 5 mi past normal supported range.Modus, we're delighted to hear that our team at Seattle MINI could assist you efficiently and save you money. Thanks for sharing your positive experience!
Good recent service at Seattle Mini
by Modus on 09/19/2024Quick service. Service rep gave clear estimates. Service saved me money on diagnostics by performing a recall 1st (which fixed another issue). Management authorized giving me rides even though I was 1 to 5mi out of supported range.Modus, we're glad to hear our team at Seattle MINI provided quick and cost-effective service for you. Thanks for sharing your positive experience!
Great service and staff!!
by SeanP on 12/30/2023The service staff was amazing - they accommodated my MINI for an unexpected issue that needed to be fixed right away. Thanks Eli, thanks Alix!!Sean, it's great to know that Eli and Alix were able to help with your unexpected issue! We appreciate the shout-out. Safe travels from all of us at Seattle MINI!
Thank you Seattle Mini
by Irma on 12/19/2023Thank you Seattle Mini for doing my car maintenance check up. Lizzie was very welcoming and approachable. She answered all my questions patiently. Thank you for doing a research and providing me a printout of information that I needed. I… appreciate the video that was sent to me while waiting for my car. Jake was very thorough with the inspection.We're so glad to know that you had a great experience with Lizzie and Jake here at Seattle MINI! Our team is always here to provide thorough inspections and answer any questions, and we are pleased to hear this positive feedback. We appreciate your review, thank you for choosing us for your car maintenance needs!
Seriously Awesome Service
by Janny Anny on 10/31/2023My service experience was fantastic. I live 2+ hours away from Seattle and needed to wait for my car to be serviced. The dealership has work-friendly spaces so I was able to use my wait time to work efficiently. The service staff… informed me regularly on progress. I especially liked the video of my vehicle inspection to document needed repairs.Janny, we're glad to know you had a fantastic service experience at Seattle MINI and found our facilities conducive to your work. We appreciate the feedback on our communication and inspection process as well. Safe travels back home!
Professional service
by Mari on 10/17/2023Knowledgeable and accommodating .Here at Seattle MINI, we always value and appreciate our customers' feedback. Thank you, Mari!
All systems go!
by Rjl on 09/21/2023The Seattle mini team, did a good job of keeping me informed throughout the day. Elijah did a good work with keeping me informed. The technician presented a very clear and concise video of the mini.We're glad to know our team at Seattle MINI, especially Elijah, kept you well-informed throughout your visit. We appreciate the positive feedback and look forward to serving you again in the future!
Mini Cooper Service
by Bob on 06/18/2023The service department has made an incredible change from last year. Derek handled all issues professionally and made sure they got the job done correctly.Thanks so much for your kind words, Bob! We're elated to know Derek was able to get the job done and provide a positive experience for you at Seattle MINI. If there's anything else our team can do for you, please don't hesitate to reach out. Take care!
MINI Countryman
MINI Cooper
MINI Hardtop 2 Door
MINI Hardtop 4 Door
Here at Seattle MINI, you can find a dealership that is dedicated to not only the MINI brand but also its customers and clients. We are the only certified MINI dealership in Washington State. This means you won't find another dealership that is fully manufacturer trained in Sales, Service, and Parts.
We offer all MINI options, including 2- and 4-door MINI Hardtops, the Fully Electric SE, as well as the MINI Cooper Convertible! For a more spacious drive, the MINI Cooper Countryman or Clubman may be an option for you as well.
At Seattle MINI, we also take great pride in protecting and helping the environment. Join us in helping keep Seattle green with one of our BEV MINIs! Not only will you save gas money but also contribute to protecting the environment.
No matter the MINI needs you have, you can always count on our dealership to provide you with excellent service from start to the finish line. Motor on!
- Complimentary Loaner Cars
- Complimentary Drinks
- Complimentary Coffee
- Cable Television
- Television
Thank you for sharing your experience with us! We're delighted to hear that our Seattle MINI service team was courteous and helpful during your visit. It's great to know the recall issue was resolved smoothly at no cost. Safe travels, and we look forward to assisting you again in the future!
by Seattle MINI on 05/27/2025