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Customer Reviews of Sound Ford

Review type:

Overall rating

1.8
1.8 out of 5 stars

(5 reviews)


Customer recommendations:

Yes (1)|No (4)

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The following reviews are more than two years old. They are not included in the overall rating.
148 reviews
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  • Ford Flex

    5 out of 5 starsby kohaley on 10/22/2018

    Thank you Abby for making our car purchase worthwhile. Great service and smooth transition from the options of vehicles that we were looking at.
  • New car

    5 out of 5 starsby Farah55 on 10/21/2018

    Thanks sound Ford! Kwok and Jay hooked us up!
  • Flex 2018

    5 out of 5 starsby doliver79 on 10/22/2018

    I very much appreciate the quality time and effort that Abby and Bill has put into directing us towards the right vehicle. Even though it took a couple of hours to decide which Flex I was going to bring home, I chose the right one. Overall great experience with buying a great car! Thank you.
  • Truck

    5 out of 5 starsby Yuriproko on 10/19/2018

    Thank you Jay for a wonderful purchasings experience. We will be back for future business
  • 5 stars

    5 out of 5 starsby Laureen on 10/17/2018

    Im writing this review especially for amaia. She was a very sweet young lady who helped me and my husband purchase our second car. She had us laughing the whole time throughout the process. Honestly this is one of the top dealership according to my husband and I. Thank you amaia and brian for everything.
  • NEW LINCOLN

    5 out of 5 starsby Rahrah8312 on 10/17/2018

    This by far has been the most quick and easiest process thanks to my sales man Jay! He was very friendly as well as knowledgeable!I will definitely be back for a future purchase.
  • Brand new 2018

    5 out of 5 starsby JesseC34 on 10/17/2018

    Stopped by on labors day in hopes of getting out my car that i was so upside down in i didnt think it was possible to get out. Thanks to the sales managers for working their magic, they got me into a new vehicle and out of my old car. Amaia also helped me into finding the car that suited me as well as my wife. As they say “ happy wife = happy life “ and because of them i am living my happy life. Preciate all the help guys!!!!
  • F-150!

    5 out of 5 starsby Harold_W on 10/17/2018

    Sound ford had the best price for trucks so i Flew down from alaska to buy my f150. Eric and amia treated me great! Amia showed me features on the truck that i knew nothing about. Im enjoying my truck to the fullest and i am completely satisfied
  • HAD TO DRIVE FROM TRI CITIES

    5 out of 5 starsby clarkcgrpd on 10/16/2018

    1st Time dealing with dealership. No dealerships on east side of state had C Max's available for view or testing. Everything done over telephone and Internet. Got me in quick and painless so that I could drive back. Unbeatable deal on the C Max even though I had to pay higher sales tax for west side and the expense to drive over. Everyone very friendly and easy to deal with.
  • Great experience

    5 out of 5 starsby ocruz0559 on 10/15/2018

    Thank you Abby for helping me and my family purchase our Xterra and also for helping us sign up for insurance before leaving the dealership. Everybody was very friendly and we are thankful for the great sales experience.
  • Thank you sound ford!

    5 out of 5 starsby babyybmw1 on 10/15/2018

    I bought a BMW today at this dealership and am very excited to drive it everywhere! The salespeople were very quick and negotiable about the car's price because of the condition it was in. However I had the chance to look and test drive it before I purchased it and I made the decision to buy it. Thank you again Abby and Bill!
  • First timer

    5 out of 5 starsby ClockworthJB on 10/14/2018

    It was my first time at this dealership and my experience was very pleasant. This review goes to amaia for all of her help. From her knowledge on my ford focus to her even putting a full tank of gas and always making sure i didnt have any questions or concerns even after I purchased. Youre awesome
  • Outstanding

    5 out of 5 starsby IgameRandall15 on 10/14/2018

    Even in the rain , i was still treated as a valuable customer. Amaia and I did spend over 2 hours in the rain and although it was pouring she was still willing and determined to help me. I wasn't able to fit comfortably in any cars that were in my budget which is ok because that was not there fault. Everyone inside was very respectful and the customer service at this place was a ten!!!
  • Tip Top Service

    5 out of 5 starsby 1stTruck on 10/13/2018

    From the time my husband and I walked in the door tell we closed the deal (and following)Jay was friendly and very very helpful with all our needs of our purchase of our first truck
  • Great service

    5 out of 5 starsby Giraffe on 10/11/2018

    I've researched around at a few dealers and finally settled on Sound ford. At first I was a little nervous about shopping here due to prior reviews and experiences on other websites but I was instantly greeted by a Product Specialist names Morgan. I could not stress enough about how relaxed this whole experience was and for once I didn't feel pressured about making such a large purchase at all! I got everything I had in my wishlist for the perfect price!
  • Great dealership

    5 out of 5 starsby GregEzell510 on 10/11/2018

    Amaia and her sales manager were beyond helpful. Thank you for all of the knowledgeable information , full tank and cleaned up truck. -Greg
  • Very knowledable Staff

    5 out of 5 starsby Hawksfan12 on 10/10/2018

    I stopped by sound Ford this weekend and talked with Morgan. Very knowledgeable about all the cars and trucks and she answered all of my questions about the F150 series. The dealership staff were great too.
  • Buyout

    5 out of 5 starsby Tweetie on 10/08/2018

    Over all exceptional good help many people helping me in different areas their jobs they took care of everything I am very happy and our business will be here from now on Thank you Jay and associates
  • Focus

    5 out of 5 starsby AirGear on 10/09/2018

    I came by here a few days ago and purchased a vehicle after being shoved aside at another dealership down the street! Morgan was a great help in the process of it and answered all my questions in the process of it all!
  • No pressure sales

    5 out of 5 starsby chuckster on 10/08/2018

    great people and great price. actually enjoyed the experience. Jay was excellent
  • Jason Siverson

    5 out of 5 starsby MustangSally on 10/07/2018

    I took My Daughter to Sound Ford, where I am presently financing My Car, We had a Wonderful Sales Rep by the name of Jason Dickerson, He greeted us and made us feel welcomed and very comfortable, He listened to us and what we wanted, then proceeded to help us, He never once tried to fast talk us, he was a real Gentleman, we left there very Happy! If I could I would bring as many Customers as I could to Him! Thank you Jason you Really know how to Treat A Customer.
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