Sound Ford

Today 9:00 AM - 10:00 PM
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Sunday
9:00 AM - 8:00 PM
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 10:00 PM

Customer Reviews of Sound Ford

5.0
Overall Rating
(8)
Recommend: Yes (8) No (0)
Write a review: Sales | Service
sales Rating

Ford Escape

by DeronaB on 10/05/2016

Alex, Sound Associate, was amazing to work with. He was helpful, attentive and truly cared about my experienc. It was a little nervous about buying a brand new car as I have never done that before and my previous car was 14 years old. But he made the experience so much better.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
87 Reviews
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sales Rating

Ford Escape

by DeronaB on 10/05/2016

Alex, Sound Associate, was amazing to work with. He was helpful, attentive and truly cared about my experienc. It was a little nervous about buying a brand new car as I have never done that before and my previous car was 14 years old. But he made the experience so much better.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent all-around customer service

by JackMarie on 09/25/2016

This experience was hassle-free, friendly, efficient and helpful from the moment we walked in the door until we walked out with a new vehicle. I have purchased from another Ford dealership in the past and this one far surpassed the other in friendly service and, what is most important to me, low pressure sales and financing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Leasing Ford Escape from Sound Ford

by ChelimoSaina on 09/19/2016

It was a last minute decision to lease a vehicle from Ford; but to my utmost surprise I had the best experience ever. There was no pressure, very friendly and a very relaxed atmosphere. Joe – Finance Manager was also very pleasant to work with. Explained everything in details. Best of all he beat the lease price I wanted. Allowing me to save more. I would defiantly lease again after this vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing truck

by Kenrubzkie on 08/03/2016

I'm so happy, lucky to have this truck.. I love it..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Worked for me!

by wallawalla1 on 08/02/2016

Everyone I worked with was easy going and fine to work with. They asked if I had been working with a car buying service, which I had. They gave me a truly great price without having to negotiate.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Second vehicle purchased...

by Radforth on 07/12/2016

This is the second time that I have purchased a vehicle from Sound Ford and I am extremely happy with the way my wife and I were treated. From the moment we walked in to the showroom the staff went out of their way to take such great care of us. I will definitely be recommending Sound Ford to everyone we know. Keep up the great work.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Thank you

by power1boy on 07/07/2016

the sales team were helpful and nice. the whole process was stress free. thank you the team of sound ford

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service Friendly staff!

by tjennings4 on 06/15/2016

I bought a new F150 supercab with the FX4 package. I previously had a Ford Edge and loved that but really needed a truck for the towing capacity. We had a great experience at Sound Ford. Everyone involved took good care of us. Chris, Dave and Joe all did everything they could to make sure we got into a truck that we liked. It may not have been the number 1 on our list but hey you cant have Champaign on a beer budget right. But seriously over all the experience was great. Thanks for the new truck!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fantastic service

by Piecefndr on 05/19/2016

I purchased a Ford fiesta St. I was very pleased with the service and the staff was extremely helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Experience at Sound Ford

by Happyclient82 on 05/19/2016

My husband, Matt, and I purchased a red Ford Escape SE. Our Salesman, Ben, the Finance Rep, Joe, and the Assistant Jonathon, provided excellent customer service to us during the purchase! We are glad to report that we found Sound Ford to be highly professional and just the whole car buying experience was easy and friendly. We've already recommended Sound Ford to our family and friends and will continue to do so. Thank you, again, Ben, Joe and Jonathon!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great customer service

by Dstuart66 on 05/19/2016

We bought a 2015 Ford Flex with a 3.5L v6 engine. Love it. Your customer service is great. We came and test drive several explorers and flexes and never felt pressured to buy right away. Your staff emphasized that they wanted to make sure we bought the right car for us. We worked with Melody, Luke, Ben and Kwok and a couple others. Kwok was helpful in helping us locate the exact flex we wanted! Thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

GREAT EXPERIENCE!!

by dkraft13 on 05/16/2016

My new car buying experience with Sound Ford was great. Everyone was very helpful and they made sure I got the deal I was looking for. Financing was a breeze - took less than 1 hour! I love my new 2106 Ford Escape SE

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fantastic customer service and great prices!

by akaian320 on 05/13/2016

My wife and I purchased a 2016 F-150 Lariat at sound ford and I can honesty say it was the best vehicle buying experience I have ever had! When I was younger I worked in sales at another NW dealership and I can say from insider experience these folks at sound ford really do a fantastic job! I don't think I could possibly be more pleased with not only the truck but the outstanding service from the whole sales team at sound! Keep up the great work! I know for sure that I will be buying at sound ford again for our next vehicle purchase!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful dealership, wonderful people!

by shell1968 on 04/23/2016

I purchased a Fiesta from Sound Ford over two years ago and I was so satisfied with the service I received that I chose to return to buy a new Focus. Other dealerships had somewhat lower prices, but the customer service just did not exceed that of Sound Ford, so I happily returned and purchased my new Ford Focus at Sound Ford. I love being the proud new owner of a 2016 Ford Focus and I tell all my friends about my pleasant experience BOTH times with Sound Ford. I will continue to be a loyal customer because I know that my Focus and I will both be taken care of.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Dealership, great people

by Ute50700 on 04/09/2016

We outgrew our mini van and were looking for a bigger car. Looking into Ford never crossed our minds. We were looking into a Sprinter as this seemed to be the only option that would work for us. Then we came across the Transit and it fit everything we were looking for. Then we talked to a few people at Sound Ford and ended up getting a new Transit mid roof van and we couldn't be happier. We live in a smaller town and we get noticed by everyone. It is pretty hard not to notice the van! We get asked about our van everywhere we go, rest stops, parks, grocery stores, gas stations, and so on. My wife has even been asked to pull over so someone could ask questions about the van. We had a few issues only a couple days after we purchased the van but the people at Sound Ford have gone above and beyond a few times in fixing these issues and have helped us know we made a great purchase with a great dealership! This is why we have no problems telling all the people we talk to where we got the van and where they can go to get more information about a Transit. We feel great in keeping our "Sound Ford" license plate covers on our van, unlike other dealers in the past, to help direct people to an amazing dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Sound Ford - Renton, WA

by littlebobby on 03/29/2016

Called in - knew what I wanted - I was out of there with a new truck in about 45 minutes - amazing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New car smell

by richkraft on 03/21/2016

2016 Fusion Titanium. Everything was great from Mason to AJ but Tracy Brown made the experience complete. Before during and after the sale he was on top of whatever I needed, Great group of guys

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience. Worth the drive for me.

by WillHolloway on 02/23/2016

I realized that THIS was the year to finally commit to a new vehicle purchase. I had visited my local dealership and was treated as if 'they were the only place I could get a good deal'. But that dealership did not follow through on research promises they made. They would not make calls to find what I was looking for. Several dealerships fell down in this way. But I had made an internet inquiry to Sound Ford and got a call the next day. I told the salesman what I was looking for and he dug in. In fact he got almost annoying in how good he was being trying to refine the search and call back for more details! He kept working at it for over a week and so I made the long drive down to Sound. My wife and I test drove the van he had found for us and I walked out and drove home in a new van. They gave me a very generous trade value for my old, beloved truck and knocked down the price on the new van anywhere they could, and set me up with a pre-paid maintenance package at a very good price. All-in-all I left in a new 2016 and will be paying LESS per month that I would have had I bought the 36,000 mile used van that my local dealer was pushing on me as the "best deal I would find on a van in Washington State"! Good job Sound Ford!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great prices an d awesome vehicles!

by Toberday on 02/14/2016

We came into Sound Ford for 2 specific vehicles that were not on the lot, but still being advertised on the internet. The sales team found a different vehicle on the lot at a different price and color than expected, but still in our price range. We worked out a trade for an amount I could work with. Dave, the sales manager became an important piece of the whole process, even making sure my belongings are safe in the hatchback providing the roll out screen after hearing about my car being broken into recently. I have already sent a couple of friends to Sound Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great sales team

by Jdot672000 on 01/29/2016

They had the best deals around on the F-150, my local dealer even said to buy from them "if" that vehicle exists. He even tried saying Soubd did bait and switch tactics...well they in fact had the truck I wanted, sold it to me at price listed and paid off my trade to make the deal...No brainer on that deal, thanks sound ford

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Welcoming, friendly, non-pressuring, family-like

by Hfreshchina on 01/20/2016

I purchased a 2016 Ford Fiesta SE. Rahj was very helpful right when we stepped in, he was never very pressuring like other car dealers are and he was super nice! Everyone at sound ford was also very nice and welcoming, I was so surprised and I am so happy I bought a car from Sound Ford. We came in 3 times and the third time I bought the car, by that time I felt like family with everyone there. They never put pressure on me to buy a certain car and had lots of knowledge about all of the cars. Thank you sound ford of Renton!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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