Customer Reviews of AutoNation Honda Renton
Review type:
Excellent experience
by MrsTopp on 05/01/2025I had a great experience and my vehicle repair was handled with clear expectations and time lines.Couldn't fix my issue
by R_Daniele on 12/16/2023I bought my car here and when I took it inforsetvixe they couldn't fix the heater... told me I had to go to Bellevue instead. I did purchase the extended warranty.... Okay fine, I've called 3 times since to speak to someone about WHERE… inBellevue mycar needs to go and crickets. Meanwhile it's winter and the heating works in half of my car.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
Great Tune Up by Justin
by coolpapaabe on 11/30/2023Hi to all. The service center was full and it took longer to change oil but the place is huge and there is different gourmet coffee and chocolate available, TV was on for entertainment but the big difference is Justin, He made my day. Kept… me updated and texted some videos of chassis and under the hood. Overall 5 stars. Thank You JustinHi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
I forgot his name
by Chich37 on 11/24/2023He was wonderful. He saw I was handicapped and use a walker and helped me all he could. He was very kind and thoughtful.Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
service
by Hashjoe on 10/24/2023No problem service. A very trustworthy service advisor(Bill Ackerman).Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
No car wash
by YP-FromBell on 10/02/2023As I have experienced good quality of service from Auto Nation Honda but from last 3 times they are not washing car and never telling me about that.Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (425) 526-5088 -- we hope to hear from you soon.
Great Service - Covered Minor Manufacturing Issue
by YagerRenton on 09/14/2023I had the first oil change done on my 2023 Civic and they were fast and friendly. I also identified a couple missing screws in the wheel well that were apparently missed during manufacturing. They provided them free of charge.Hello, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Scheduled services
by BionicDuck on 09/01/2023Been using this service department for 8 years now for scheduled maintenance and always exceed expectations on professionalism, friendliness and timeliness of maintenance performed.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda Renton and we hope to be of service again in the future.
Great service
by DaniNav on 08/25/2023It took a bit longer than expected but it was worth the wait.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Advisor (Daniel Larson)
by Diane April on 08/18/2023I was very pleased with the appearance of my car after it was detailed. Top of the line service!Hi Diane, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I was very pleased with the appearance of my car after it was detailed. Top of the line service!
Drive friendly
by mbinongcal on 08/15/2023It was a really busy morning at the service desk but everyone was super friendly despite it. The guys always have jokes to spare to help lighten the mood. Honda always takes care of me and my car. From the beginning, they always know just… what I need done and I believe that’s why my car runs as smooth as it does. I also appreciate that they always call with updates whenever something comes up too.Hi, thank you for taking the time to share your feedback with us. We're happy you found our staff to be so supportive during your experience here at AutoNation Honda Renton. We're always here to provide exceptional service at a great value. If you ever need help, just give us a call. Happy motoring!
Great customer service!
by Marquisdonvn on 08/11/2023Place is very hospitable!Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Factory Replacement of passenger side Airbag
by Kathryn on 08/04/2023AutoNation damage my dashboard because they use a metal crowbar to pry open the airbag compartment to replaced the recalled airbag. Took it in on Feb 20, 202 and finally got it looked at July 19, 2023. Their specialist shined it, but there… is still a gouge teeth mark on my dashboard. “ said that’s all they can do.” BEWARE! When you take your car in to get it fix, make sure to look for damages and documents and take picture of everything. I have an old Honda Civic, but it does not give them the right to damage my car and tried to brush it off.Hi Kathryn, we are deeply disappointed by your experience at AutoNation Honda Renton. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 526-5088 to discuss what we can do to help.
My experience was great.
by Chris K. on 07/28/2023Jordan was a huge help in providing service on my vehicle. He gave detailed info on the services provided as well as giving advanced notice on things that should be serviced next. Very kind and thoughtful person. I would definitely… recommend him to others looking for help with their vehicles.Hi Chris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Professional and Courteous
by Caly26! on 07/25/2023Great Service staff. Timely and knowledgeable. Look no further for your service needs.Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Mr
by Sean mwangi on 07/21/2023Pretty good and effectiveHi Sean, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great service with Mathew
by Lynn222 on 07/21/2023Really appreciated Mathew discussing what may be needed, and not recommending things that weren't necessary - very professional and helpful.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
2022 CRV Service
by Terimay on 07/20/2023Took our CRV in for an oil change and regular maintenance. Wait time was reasonable. No problems.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Oil change
by LauraFaber on 06/28/2023AutoNation accommodated my schedule this week. I had to keep changing my time as my personal obligations were fluctuating. It was very easy to accomplish this online.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil Change Service
by Minh Pham on 06/27/2023I am amazed at how great the service I got today at Autonation Honda Renton. I went in for an oil change and was greeted by service advisor Justine Ibanez. He was very friendly and helpful. The paperwork got done quickly and I didn't have… to wait long until my car was all done. He walked me through and explained all the recommended services that I need after they completed the multi-inspection around my car. Justine sent me a text link where I could easily look at pictures and video of the inspection and see why I need those services for next time. At the end, I even got a free car wash coupon. I am very satisfied with the service I have today :)Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Amazing Service
by Christine on 06/27/2023Got my car serviced at Honda renton and the person helping me named Matthew was spectacular. He’s very knowledgeable and kind, was able to get the help I needed and the service was pretty fast. Overall amazing service rep.Hi Christine! We're so happy we were able to help you out! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
by Theo Sanders on 05/03/2025