AutoNation Honda Renton
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Factory Replacement of passenger side Airbag
Written byon 08/04/2023
AutoNation damage my dashboard because they use a metal crowbar to pry open the airbag compartment to replaced the recalled airbag. Took it in on Feb 20, 202 and finally got it looked at July 19, 2023. Their specialist shined it, but there is still a gouge teeth mark on my dashboard. “ said that’s all they can do.” BEWARE! When you take your car in to get it fix, make sure to look for damages and documents and take picture of everything. I have an old Honda Civic, but it does not give them the right to damage my car and tried to brush it off.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Savy Robinson on 08/09/2023
Dealer Response
Hi Kathryn, we are deeply disappointed by your experience at AutoNation Honda Renton. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 526-5088 to discuss what we can do to help.
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