Bud Clary Subaru
Customer Reviews of Bud Clary Subaru
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Service
by scso5150 on 10/21/2024A 45 minute job turned into 3 hours. Then almost 30 minutes just to get the bill correct. But not after I pointed out the that my car was done and sitting just outside. Who knows how long it was sitting out there and DONE. ? I was told I… needed to replace the rear brakes pads. Never got a call back confirming the price I would have to pay for this job to be completed. Going elsewhere for a second opinion for the brakes and now new tires. I was also told the tires were in need of replacing. Wow, I just brought the car from them less than 400 miles ago AND NOW BOTH THE REAR BRAKES AND ALL TIRES will need replacing !!
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About our dealership
At Bud Clary Subaru we believe that people matter. What you will experience here is a dealership where every team member cares about you - and your community!
Our Subaru store is currently undergoing a massive upgrade that will be bigger and better than ever before. Customers will enjoy a bright and open showroom, two drive in service bays, a comfortable customer lounge and much more.
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Television
- Vending Machines
- Collision Repair/Body Shop
I apologize for the inconvenience and frustration you experienced during your visit. It sounds like we fell short in communication and efficiency, which is not what we strive for. I understand your concerns about the brakes and tires, especially after such a recent purchase. Please feel free to reach out if you'd like to discuss this further or have any other questions or concerns.
by Bud Clary Subaru on 10/24/2024