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Customer Reviews of INFINITI of Tacoma at Fife

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18 sales reviews
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  • Al Baz of Tacoma

    5 out of 5 starsby Omar Janmohamed on 09/15/2023

    Al Baz is an incredible auto sales representative and extremely helpful. Al has truly made our experience at Infiniti of Tacoma great! We will be coming back for our next vehicle purchase!
    • Thank you for taking the time to complete the review on your experience. We appreciate your business.

      by STEVEN RENARD on 09/19/2023


  • QX50

    5 out of 5 starsby A Beck on 02/28/2023

    Our experience with the sales representative (Al Baz) at Tacoma Infiniti was excellent. We saw the car we wanted on the internet, made an offer and the car was shipped to us in two days. It's even better than we expected. I highly recommend Tacoma Infiniti if you are interested in Infiniti
    • We appreciate your positive review about your recent experience with us! Happy you enjoy your new vehicle!

      by STEVEN RENARD on 03/14/2023


  • Great place

    5 out of 5 starsby Veronica Ledesma on 01/16/2022

    Al was a great awesome salesman. Will recommend him. He’s more than a five star.

  • Sales

    5 out of 5 starsby Al on 09/25/2021

    AL was great awesome guy easy to work with.
    • Thank you for your review!

      by Thank you on 10/11/2021


  • Easy to work with.

    5 out of 5 starsby Glen on 03/31/2021

    Easy purchasing process

  • Great No Nonsense Sale

    5 out of 5 starsby Do It Again Davis on 03/21/2021

    Al Baz is the man! We found the car we wanted went in and got hooked up with Al. He listened to what we needed and where we needed to be and very simply made it happen. This was the most transparent black and white car buying transaction I’ve ever had. Chris in the finance department was very down to earth, understanding and easy to work with. Infiniti is a great place to car shop! Go check them out!

  • First Class Dealership

    5 out of 5 starsby Tom G on 02/04/2021

    Everything about purchasing the car to scheduling service to how we are treated as customers has been great. Purchased a lot of vehicles in my time and this is by far the best experience we have had.
  • Star service

    5 out of 5 starsby Tammy Harris on 12/11/2020
    updated 12/17/2020

    This is the second time buying a car from this dealership and both times have been smooth.Ask for Al
  • Infiniti QX50

    5 out of 5 starsby JY on 11/28/2020

    It was a great experience purchasing 2020 Infiniti. The salesperson, Al, was very helpful and we are happy with our purchase. The showroom is open and nicely decorated. Staff we encountered were all very courteous and professional.
  • Infinity QX60 Fox’s

    5 out of 5 starsby Paula Fox on 11/22/2020

    Al Baz worked very hard to get us in the vehicle we liked with a price we could agree on!
  • Great Purchase Experience

    5 out of 5 starsby Stan on 10/20/2020

    Al was a great salesman. No pressure. Me listened to my needs and got me into an incredibly nice vehicle. Thank you, Al.
  • ECM Update & Recall

    5 out of 5 starsby Shantelle Carlson on 08/07/2020

    It’s great to see Carrie Margullis back again at the Infiniti of Tacoma in fife. She is the only service advisor I trust to take care of me. I just recently bought a QX80 at your Bellevue location... But I prefer to work with Carrie. She is honest, trustworthy, extremely knowledgeable, and helpful. She’s a fantastic asset to your team!
  • Pre-Owned QX50

    5 out of 5 starsby Out of Town Buyer of QX50 on 07/11/2020

    I purchased a 2017 pre-owned QX50 from Infiniti of Tacoma and had a great experience. They seem to have the best used inventory and truly well detailed and clean vehicles. My sales rep was Al Baz and he was great. I never felt like I was enduring the traditional car buying "grind." The finance director Leanne was great too.
  • Superb customer service and maintenance work.

    5 out of 5 starsby Larry on 06/10/2020

    Superb customer service and maintenance work.
  • First Class Service

    5 out of 5 starsby ThomasG on 05/24/2020

    Through the purchase and recent service this dealership has exceeded my expectations of a car dealership. They treat you as a person and not a car sale which is a nice change from what I am use to from car dealerships.
  • Infiniti Tacoma

    5 out of 5 starsby New Car Owner on 04/30/2020

    Tari was recommended by a friend and got us the car we wanted even though it was from a different dealership.
  • Great Experience

    5 out of 5 starsby obie1974 on 07/08/2012
    updated 06/05/2025

    I researched the Washington Infiniti dealeerships and found most reviews to be several years old, and for the local dealership, many reviews were not positive. My first visit to Infiniti of Tacoma was very good. No pressure and friendly staff. When my wife and I decided to purchase our JX we found the experience to be pleasurable. They gave us a fair trade-in and went out of their way to locate what we wanted, which was about 3,000 miles away. We got good financing and new dealer loaners until our car arrived. They did an excellent job detailing the car and spent 3 hours going over the car's features during delivery. We felt the dealership staff was friendly and honest. We would consider purchasing another vehicle from them.
  • Be very cautious when purchasing a used car here

    1 out of 5 starsby tdhetrick on 11/17/2011
    updated 06/05/2025

    I had a terrible experience at this dealership in the used car department. I brought my car in for trade and wanted to be sure they would give me fair trade value. Once we had an agreement on the vehicle price and I made the offer on the details of the car I wanted, they agreed. When I got there, they had a totally different car, cheaper by the way, and would not put the agreed deal together on the car I made the offer and they agreed on. I drove over 160 miles just to get the deal completed. I get there, wait over an hour before I even find out it is the wrong car and then wait another 2 hours while I get jerked around and finally get my keys back for my car and leave. Be very cautious when dealing with these guys, I am not the first to have a bad experience here and they will try to cheat you on your trade even though they are asking high retail book or over, in some cases.

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