Campbell Nelson Nissan
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Customer Reviews of Campbell Nelson Nissan
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The following reviews are more than two years old. They are not included in the overall rating.
26 sales reviews
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Great service
by scarlettsmiles on 06/01/2012updated 08/03/2025I had a great experience at Edmonds Nissan location. My sales associate was Jon Taschner and he was very helpful and I didn't feel pressured. I plan to revisit for future questions/ purchase.Great Job
by hdmcintyre on 11/24/2012updated 08/03/2025I have never liked the car buying experience, but Campbell Nelson was great. Salesman, John K., did a great job, knowledgable, informative, no pressure.this sales rep was one of a kind
by seattlebuyer2 on 06/14/2012updated 08/03/2025I am not a fan of car dealers because I associate them with hovering salespeople who talk about their hobbies and interests and assume I am their friend. I like sales people who are polite, constantly answering informational questions, and… putting my questions together to see the direction I might be going. And of course, no pressure. My experience with John Kelch at Campbell Nelson was outstanding. A thoroughly intelligent associate in my buying process. I went in to check out a car he quoted online and he was all respect, all attentive, and so helpful that I understood he knew our needs and wants. The test drive was perfect...no chit chat, just car talk. The suggestions, questions and guidance afterwards led my husband and I to our perfect choice, an Altima, and a different one than we initially went to see. Our purchase experience started at 5 pm and ended at about 9 pm..with everyone staying late to help us. Everything done quickly (the long time was our decisionmaking!) Everyone at the dealership was eager to help us ...and again, polite, friendly, and caring. Completely changed my view of car dealers and I will do all my servicing at Campbell Nelson because their customer service ethic seems to be in all departments.Wonderful Experience
by rowdy33 on 03/24/2014updated 08/03/2025I was referred to Greg S. at Campbell Nelson Nissan by a friend. I found a car that I liked online and contacted him. By that evening I was driving home in my new car. Not only was Greg friendly and helpful, he didn't pressure me into… purchasing the vehicle. He also made sure I knew everything about the car and made great recommendations on the coverage I should get since it was a used vehicle. I also worked with Susie in the financing department who did a wonderful job of making sure I got the best possible financing rate possible. She was friendly and made the stress of making a big purchase less intimdating. Overall, it was a great experience.Best car buying experience of my life.
by mhurley76 on 10/10/2012updated 08/03/2025My wife and I were recently in the market for a used car. We had searched around the area looking at a few different places when we found Campbell Nelson Nissan. I will admit that my wife and I are credit challenged and have made some poor… decisions. At most dealerships this makes you a second class citizen and a experience that you would rather trade for anything else in the world. From the minute we made contact with our salesman, Mark M. on the phone to the minute we drove off the lot I would have never known I had credit problems. Mark made us feel like we were just as important and a customer who could walk in the door and drop cash for anything on the lot. Mark was very patient as we looked at cars and decided what we wanted. Mark was all around a great person, personable but not over bearing, answered questions but provided no pressure. When it was all said an done I felt like I bought a car from a friend not a stereotypical used car sales person. I sent Mark an email after the sale and summed it up like this. My wife and I have been married for 18 years and in that time we have done this process a couple times. This was the first time my wife ever left the dealership with a smile on her face and truly happy about the experience she just had. As her husband and best friend this could not have made me any happier. I have began to refer everyone I know to this dealership and as long as I live in this area I will never buy a car from anyone else. By the way, we bought a barely used Nissan Cube and LOVE it. I know from the outside they look a little weird, but after driving it for two weeks now I am hooked. GREAT CAR, GREAT SALESMAN, WONDERFUL EXPERIENCE.
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