Customer Reviews of West Hills Honda
Review type:
Write a review: Sales
48 sales reviews
Sort by:
Great customer service
by JJ on 04/01/2025Our sales person was approachable, knowledgeable about the car, and answered all our questions. Josh replied promptly to calls and messages that came up later. He made himself readily available and kept us well informed on the timeline of… the delivery of our car. Would highly recommend Josh and West Hills to any of our friends and family.Quiet guy pays attention
by Joe on 01/10/2025Salespeople differ—many are too loud and pushy, others have trouble staying close to the truth, but I found that Ryan at West Hills was just what you’d want in a car salesman. He was helpful without being pushy and he paid attention without… being noisy. I can recommend him.Joe, we're delighted to hear that Ryan provided the ideal car-buying experience for you at West Hills Honda. Thank you for recommending him and sharing your positive feedback!
Great aales experience
by Maria on 02/13/2024Salesperson, Scott McNabb is very accommodating and knowledgeable. We will definitely refer him and the dealership to friends and family.Maria, we're delighted to know that Scott provided you with a great experience at West Hills Honda. Thanks for your willingness to recommend us!
Good experience
by SN on 10/13/2023Helpful and knowledgeable sales staff. Kevin was very easy to work with.Thank you for stopping by to leave a great review of Kevin and West Hills Honda!
Shiny new CRV hybrid
by Sharon DeLawyer on 10/13/2023Very helpful, patience and reviewed all the new gadgets. Already scheduled for a new owner seminar, big plus. This is our third Honda that we have purchased from this dealership.Sharon, it's great to know you found our team accommodating and professional! We're excited about your upcoming new owner seminar. Thanks for choosing West Hills Honda again — enjoy your new Honda!
Great Dealership!
by Karen W on 08/29/2023West Hills Honda is always a pleasure to buy a car from! Martin and absolutely everyone there from managers to finance, are always super friendly and do all they can to make things easy as can be. Martin is very patient to make sure you get… the car that really works for you! I have had many positive car buying experiences there and highly recommend West Hills Honda!Karen, we're delighted to know that Martin and the rest of our team at West Hills Honda have consistently provided you with great service. Thanks for your recommendation! Enjoy your new car!
Happy girl!
by Jena I on 06/02/2023I went there 2 days before making my final decision and everyone was super nice there and greeted me and made sure I was being taken care of. Special thanks though to Wyntur for showing me all the goodies in my new car and answering all… my questions w/out hesitation and leading my way to an easy transaction! You’re awesome, Wyntur!Jena, we're thrilled to hear Wyntur and the team provided you with a friendly and easy purchasing process here at West Hills Honda! It's our goal to give our customers the best most informative service possible to ensure they're making the right call for them. We thank you for your business and hope you enjoy your new ride!
Agressive and MOSTLY fair
by Jennifer Carr on 03/11/2020Our sales person, Isaiah, was personable, articulate and had an answer to every question that we had. The issue we had was the offer on our trade-in. VERY LOW amount to begin with and then, miraculously, they came up to our figure. I… mean....seriously....Aggressive but not pushy
by Ben on 01/14/2020Appreciated Blake at Kia showing us Honda and Kia models in accordance with what we asked and not exclusively pushing the Kia model. Great job in maintaining communication with us and getting us back in the door after our first visit to… find us what we needed.Great sales experience
by Fred on 12/29/2019Max, our salesman, was great. Not only good to work with but came and picked me up at my home and brought me to the dealership when my RT driver couldn't make it - a 100 miles plus RT.West Hills business model
by Robert Alan on 12/13/2019My wife and I have purchased 4 vehicles from the West Hills dealerships in the last eight years. Our experiences have been exceptional because of the quality of the sales professionals who work for this organization. Our CR-V was delivered… to us with the care you’d expect from a luxury dealer. Those who expect excellent service should look no further than West Hills. The vehicle nameplate is an indication of quality and reliability, but customer treatment is what brings customers back to a dealership. Other area dealerships should follow West Hills lead.New 2019 accord
by M poissot on 11/28/2019Thanks to Ernest... and your finance team to make it a simple and easy process2020 Honda Civic LX
by Owner of a new 2020 Civic LX on 11/24/2019I met my sales person, Sal, when my previous car was in for regular service. At that time I told him which model interested me, but the 2020 Civic LXs were not yet delivered. As soon as the Civic LX models arrived at West Hills Honda, Sal… called me, we set a time for me to see the car, Sal explained the buying process and stayed with me throughout that--I think I met every manager at West Hills Honda. At the end, Sal demonstrated or let me demonstrate the various LX features, etc., before directing me out of the display bay and on my way in my new car. Sal was thorough and great support. Most important, I love my 2020 Honda Civic LX.Recent buy
by westsea on 06/21/2019Our experience buying a used car from West Hills Honda couldn't have been better. Sal was a great sales person - we never felt pressured, yet had ultimate confidence in his knowledge of the car. The financial transaction was professional… and free of pressure. Overall an outstanding experience.Made car buying process easy and fast!
by Sasha on 03/26/2019The employees at West Hills knew their inventory and were quick to guide me in the direction I wanted. The process was by far my fastest & easiest car buying experience.Two words: REQUEST REN.
by ShelleyM on 10/27/2017Few words carry with them more negative connotations than "used car salesman", yet West Hills Honda employs someone who EXPLODES that stereotype, and his name is Ren Malin. After owning three Honda Odysseys while raising four kids, my… minivan "season" had come to an end and I was looking for something more fuel-efficient. I came into West Hills thinking of one particular make and model of car, but after *listening* to what I wanted (price, number of miles, carrying capacity, etc) Ren became my advocate as we looked at and test drove multiple vehicles while narrowing down the field of workable options. Even after I thought I had decided on a car... and then changed my mind after he'd already drawn up papers... Ren was both upbeat and patient (not pushy), knowledgeable (not condescending), and kept asking questions until he and I had both "dialed in" the exact car that would perfectly suit my needs. That kind of caring, intuitive interaction is rare in any sales position-- so to say I was pleasantly surprised by my used car buying experience is an understatement! Then to have the affable, engaging Rachelle help me with wrapping up the financing in a timely matter so that I could still take friends to the airport in my new-to-me CR-V EX was icing on the cake! KUDOS to Ren and Rachelle for an amazing used car buying experience!!Got even more than I was asking for!
by Pmac_WA on 02/20/2017I went to West Hills Honda to purchase a certified used vehicle, but ended up leasing a NEW vehicle for a lower monthly payment, PLUS, saved $70/month on my car insurance. Everyone at this dealership was top-notch, the dealership ran like a… well-oiled machine, and I left VERY happy with my new car. Thanks, West Hills (and Renn Malin - you are the ACE sales guy - no pressure, no hassles. Excellent!)!Nathan Bennett
by Geebers9 on 06/29/2016Nate was fantastic and listened to all my concerns and took them into consideration. I am leaving today with a brand new CRV and feel 100% good about my decision thanks to him!!! Excellent customer service!Good job
by MTCS on 02/02/2016I thought the team at West Hills did a good job in our last automobile purchase. I felt like they were fair and the salesman Travis H. did an excellent job. I would purchase from them again and I love my Crosstour!Best buying experience yet!
by amachado1 on 01/15/2016Kathleen was my saleswoman, and though I came with a particular vehicle in mind, she made it her personal mission to make sure it would be the best fit for my needs and budget! She explained the whole process, from trade-in to financing in… a straightforward and caring manner, and thanks to her help, I was able to get my dream car at a dream price! I will definitely be bringing in my lady to purchase a vehicle from West Hills & Kathleen!The best!
by DanikaB on 01/13/2016Kathleen was my sales person and she was patient, helpful, friendly, and made it her job to get me in the right car all the while working within my budget. Dan, the car buying manager, was involved throughout the entire process and… presented with full honesty, transparency, sincerity, and integrity. West Hills is lucky to have him. The finance manager, Jamie, was helpful and easy to work with, someone I felt I could trust. The insurance folks were wonderful and fun to work with; the list goes on. West Hills Honda exceed all of my expectations as far as a car-buying experience and the entire process was flawless and refreshing. They truly are a well-oiled machine. 5 stars, hands down, and if I could give them more I would.
About our dealership
JJ, it's fantastic to hear that Josh provided such a helpful and informative experience at West Hills Honda. We appreciate your recommendation and are glad you felt well taken care of throughout the process!
by West Hills Honda on 04/02/2025