West Hills Honda
Customer Reviews of West Hills Honda
Great aales experience
byon 02/13/2024
Salesperson, Scott McNabb is very accommodating and knowledgeable. We will definitely refer him and the dealership to friends and family.
Personal and efficient.
byon 03/31/2024
Ryan and all of the West Hills staff are very easy to work wth. Friendly, personal and efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great customer and vehicle care
byon 03/02/2024
Was well taken care of on short times notice with needed maintenance and was able to have all my questions and needs handled. Gennifer was very helpful and made the experience be a simple and pleasant one.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
West hills Honda is the best
byon 02/29/2024
Knowledgeable, answers all questions, no pressure, polite and respectful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great aales experience
byon 02/13/2024
Salesperson, Scott McNabb is very accommodating and knowledgeable. We will definitely refer him and the dealership to friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Nina is the best service advisor at West Hills Honda.
byon 01/15/2024
Nina is the best service advisor at West Hills Honda. She is very easy to work with and is a great communicator. She is an asset to the service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The Best
byon 12/20/2023
I have taken my Hondas for service at several dealerships over the last 20+ years. My experience with Nick and the team at West Hills was fantastic and better than the others. I may buy my next Honda at West Hills, because of the service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 12/07/2023
I brought my Honda Ridgeline in for its 10,000 mile service and a factory recall repair related to the backup camera. I also asked for diagnoses and repair of a fan/AC problem. Staff was friendly and professional. Work was completed in a timely manner. Good customer experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding customer service!
byon 11/29/2023
Ryan is a great service advisor. He delivered the car on time, took the time to answer my questions and also provided a quote I requested for some optional work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ask for Nina
byon 11/12/2023
My family and i have bought over 10 cars and always had them serviced at West Hill honda. I even got a free oil change today for being Veterans day. I was impressed with my Service Writer Nina's professionalism and knowledge of her job. Mechanics did a super job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Nina is a pleasure to work with!
byon 11/02/2023
Service Advisor Nina does an excellent job. She is easy to work with and explains things in detail.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good experience
byon 10/13/2023
Helpful and knowledgeable sales staff. Kevin was very easy to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Shiny new CRV hybrid
byon 10/13/2023
Very helpful, patience and reviewed all the new gadgets. Already scheduled for a new owner seminar, big plus. This is our third Honda that we have purchased from this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Energize!
byon 09/27/2023
Replaced 4 year old Honda car battery with new at dealership. Guess how much it cost…… $438! Very proud of this product. Maybe I am that out of touch with current pricing, but this seems like a huge markup. Was given no options or choices of batteries at e dealership. When asked why so much, the attendant could not explain why the battery alone was $335 while other sales outlets you can get a top of the line battery for $200 or so. I want to have Honda do all the servicing on my vehicle, but this was quite an eye opener. I am still in disbelief of the cost. I have replaced numerous batteries over the years in other vehicles and may have to start again if the occasion assisted again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Great Dealership!
byon 08/29/2023
West Hills Honda is always a pleasure to buy a car from! Martin and absolutely everyone there from managers to finance, are always super friendly and do all they can to make things easy as can be. Martin is very patient to make sure you get the car that really works for you! I have had many positive car buying experiences there and highly recommend West Hills Honda!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Oil change
byon 08/02/2023
We done on time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
byon 07/10/2023
Gennifer was very helpful as I was traveling abundantly needed to go to a Honda service center to check on my vehicle, they not only had me fit in right away but got me out in time to make my ferry ! Thank you west hills Honda
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Nina is a pleasure to work with
byon 06/14/2023
I have had the opportunity to work with Nina on several occasions. She is very easy to deal with. She is an asset to the service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Birds seeds under my hood!
byon 06/08/2023
I was greeted by Kenneth upon entering the service center! He had helped me prior and I was so happy to see him still there! I gave him my name and he looked me up immediately responding that he saw I had extended service contract! I was only getting an oil change! I received the recommendation and photos and was shocked to see in the photos mice had been under my hood and put bird seed under the hood from bird seed box in garage! Kenneth approached me about the photos and made me feel very normal about the situation! I live in the woods and this is a common occurrence! Of course I had the air filter replaced and the bird seed removed and problem fixed! Kenneth even walked to my car and popped the hood and told me where to place a couple laundry wipes as a mouse deterrent! Thank you Kenneth
Happy girl!
byon 06/02/2023
I went there 2 days before making my final decision and everyone was super nice there and greeted me and made sure I was being taken care of. Special thanks though to Wyntur for showing me all the goodies in my new car and answering all my questions w/out hesitation and leading my way to an easy transaction! You’re awesome, Wyntur!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Prompt, courteous service
byon 05/19/2023
Friendly, prompt service when dropping car off. Received call informing me of the problem and time involved getting it done. Car was done a day ahead of schedule received satisfactory explanation why the part failed. Thank you Ken,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Nina Superstar
byon 05/06/2023
Nina was a customer service superstar - professional, knowledgeable, hard working. Found a warranty extension to fix honda accord a/c.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments