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Customer Reviews of Audi Bellevue

Review type:

Overall rating

4.7
4.72 out of 5 stars

(58 reviews)


Customer recommendations:

Yes (55)|No (3)

Fantastic sales experience

5 out of 5 starsby Scott and Thai on 06/24/2025

We recently purchased a brand new 2025 Q-5 prestige package from their sales representative Nate. He worked hard to make sure we got the car we wanted. We actually had a wonderful experience. The finance interaction was non stressful and he listened to our concerns and worked with us. We were treated as loyal customers as this was our fourth purchase from them. We can’t say enough good things about our interactions with Nate. We would personally recommend reaching out to him for a new purchase. Good job, guys. Looking forward to many years of great service.
  • Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

    by Aurora Saccone on 07/07/2025

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58 reviews
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  • Responsive and skilled

    5 out of 5 starsby Kathleen on 07/01/2025

    Alexis is on it! She knows her cars and she communicates proactively.
    • Hi Kathleen, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Ivory Park on 07/04/2025

  • Fantastic sales experience

    5 out of 5 starsby Scott and Thai on 06/24/2025

    We recently purchased a brand new 2025 Q-5 prestige package from their sales representative Nate. He worked hard to make sure we got the car we wanted. We actually had a wonderful experience. The finance interaction was non stressful and he listened to our concerns and worked with us. We were treated as loyal customers as this was our fourth purchase from them. We can’t say enough good things about our interactions with Nate. We would personally recommend reaching out to him for a new purchase. Good job, guys. Looking forward to many years of great service.
    • Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Aurora Saccone on 07/07/2025

  • Way Over-Priced

    2 out of 5 starsby TJ in Seattle on 06/18/2025

    Went in for a small recall and decided to get an oil change while there. Stupidly, I let them do the oil change even after I questioned what I thought was a very high price quote....they claimed they benchmarked them locally and it was competitive. They did the work ok, although they claimed the alignment was way off and they gave me a quote to fix it. I said no to that. I later checked local oil-change businesses (like Valvoline & Pennzoil) and the prices there were indeed half those of this Audi dealership. I also went to a local alignment shop that found the alignment was not far off at all and didn't really have to be adjusted, but I had it done anyway and they, too, charged half of what Audi quoted. I won't be using Audi service again except in unique situations....like recalls.
    • Hello, we regret to hear that you had this experience with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 249-7388 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

      by Rhett Rogers on 07/07/2025

  • Straight forward and fair process

    5 out of 5 starsby J Jarrett on 06/05/2025

    I’ve never purchased a used car from a dealership, so “my guard was up” and I was worried about a bad experience. Bellevue Audi put my concerns at ease right away. Answers were straight forward and pressure was very low. They did a great job of answering all of my questions about the car. After we bought it we asked for an extension of the 5 day trial period and they granted our request which allowed us more time to validate our decision and we kept the car. Great experience I’d recommend to anybody!
    • Hello, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Audi Bellevue and we hope to be of service again in the future.

      by Rhett Rogers on 07/07/2025

  • Reliable service

    5 out of 5 starsby Jon iotte on 05/28/2025

    Quickly resolved my concern. Easy to communicate with Andrew every step of the way he was very professional and polite during the entire experience. 10/10
    • We are pleased to hear you had such a positive experience with us, Jon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Phoenix Grant on 07/07/2025

  • Smooth RS3 purchase

    5 out of 5 starsby S4justen on 07/26/2024

    I recently purchased a 2024 Kemora Grey Audi RS3 from Audi of Bellevue and couldn't be happier with the experience. Rigo was incredibly attentive, knowledgeable, and dedicated to helping me find the right RS3. His expertise and passion for Audi vehicles were clear as he walked me through the RS3's features, answering all my questions patiently. The buying process was smooth and efficient, handled with professionalism and care without any added pressure.Rigo's commitment to customer satisfaction made the experience enjoyable and stress-free. I highly recommend Rigo and Audi of Bellevue for a top-notch car buying experience.
    • Hello, we're happy you found our staff to be so supportive during your experience here at Audi Bellevue. Thanks for the recommendation, and have an amazing day!

      by Nyla Silvester on 07/30/2024

  • Bellevue Audi Service

    5 out of 5 starsby Kerry Quinn on 07/17/2024

    The team works hard to service your car in a timely fashion. They keep you updated on progress and very friendly.
    • We are pleased to hear you had such a positive experience with us, Kerry! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Stephanie Mavis on 07/18/2024

  • Surprisingly good car buying experience

    5 out of 5 starsby DH on 05/16/2024

    Trade in process was professional
    • Hi, thank you for sharing your positive experience! Feel free to stop by if you ever need any more help.

      by Presley Palmer on 05/17/2024

  • Service at Audi of Bellevue

    5 out of 5 starsby Audi4us on 04/29/2024

    Alexis maintains her fabulous service. She even managed to get me a loaner car this time. Her information is very clear and she goes the extra mile to answer any questions I may have. My only complaint is the cost being charged for a fob. I found my Dad an Audi TT, and the previous owner claimed not to have a second key. The cost of a back-up fob/key is $750. truly excessive. Please re-think this cost. Also, price for paid services is not really a yes or no question. In general the service costs are too high. But I have confidence that it was done right...which helps.
    • Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Mia Terrence on 05/01/2024

  • First New Audi Service

    5 out of 5 starsby NewOwner on 04/15/2024

    This was my first time to Audi Bellevue. I'm a military veteran and had purchased my Audi at another dealership prior to moving to the PNW. The experience with Audi Bellevue was seamless. The staff was helpful and courteous for both scheduling and servicing. Great experience all around!
    • Hi, it is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Destiny Jarvis on 04/17/2024

  • Always a great experience

    5 out of 5 starsby Carrie M on 04/11/2024

    Another great experience at Audi Bellevue! My car needed repair and the service department was very quick to get me in for the repair. They finished quickly and thoroughly.
    • Hi Carrie, thank you for your positive review. We're happy to have been of service to you. We do hope we can be of assistance in the future. Take care!

      by Presley Palmer on 04/12/2024

  • Great, professional experience

    5 out of 5 starsby Dleeite on 04/07/2024

    From the time I made the appointment to picking up my car when it was ready the same day I had an easy, smooth experience. When I dropped off the car a loaner was ready for me. They gave me a good idea of when the car would be ready and said they'd contact me by text with updates. My service tech coordinator was friendly and down to earth. My car was ready by the end of the day, they gave me detailed info on what was done, made sure it was washed and charged. I will be returning to this dealership for my Audi's future service needs. I wouldn't hesitate to recommend this class act Audi service department.
    • Thanks so much for the warm recommendation of the team here at Audi Bellevue. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Sue Tilly on 04/08/2024

  • Routine Q5 Service

    5 out of 5 starsby pritchardme on 03/29/2024

    Easy to schedule, excellent service rep, kept informed, delivered ahead of schedule. Work was thorough, car returned clean and advertised discount that I wasn't aware of was applied.
    • Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Gabi Porter on 03/31/2024

  • Very respectful and professional

    5 out of 5 starsby Flightdoc on 03/08/2024

    Highly recommend Audi of Bellevue. Very clean and nice dealership with very professional and kind service staff. no pressure whatsoever. Able to handle the transaction, smooth and efficiently. I walked in in the evening and drove home with a new car. Can’t say enough good things about them.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Sandy Karon on 03/12/2024

  • Great Service and Caring

    5 out of 5 starsby Iman Re on 03/01/2024

    Chris Estrada did what I asked to be done and made sure everything is done properly even after I took the car and made sure all the promises were made.
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 03/05/2024

  • Best car leasing experience ever

    5 out of 5 starsby Kiran S on 02/28/2024

    The sales team went above and beyond to close the deal; Humza was friendly and willing to work extra hard to take care my needs.
    • Hi Kiran, we're so glad that we were able to go above and beyond your expectations! If you ever need help, just give us a call. Happy motoring!

      by Paige Phillips on 03/03/2024

  • Super nice and efficient

    5 out of 5 starsby My 1st Q5 on 02/26/2024

    I took my Audi Q5 in for an oil change and service. It aas suggested that I get a loaner vehicle when making the appointment, which was highly appreciated! Everyone was super nice and explained things very thoroughly.
    • Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Chole Yates on 02/28/2024

  • Love my 2024 Audi Q8 e-tron Sportback

    5 out of 5 starsby Brad on 02/14/2024

    Paul Cantu is my Audi Brand Specialist at Audi Bellevue. Paul is knowledgeable, professional and knows everything you need to know about Audi's and the e-tron lineup. Paul took the time to educate me on my car, my first ever Audi and EV. I loved my experience at Audi Bellevue and when I'm in the market again for a new car, Paul Cantu is my go to guy.
    • Hi Brad, we're happy you found our staff to be so supportive during your experience here at Audi Bellevue. Feel free to stop by if you ever need any more help.

      by Niki Abney on 02/16/2024

  • We will be returning customers for sure!

    5 out of 5 starsby Jackson on 02/14/2024

    We bought a used 2015 Audi Q7 with excellent maintenance records. Vehicle is very nice. Rio is awesome! He helped us through the whole process, and followed up with us weeks after our purchase. I highly recommend Audi Bellevue.
    • Hi Jackson, thanks so much for the warm recommendation of the team here at Audi Bellevue. Feel free to stop by if you ever need any more help.

      by Niki Abney on 02/16/2024

  • Excellent!

    5 out of 5 starsby Smitto1 on 01/30/2024
    updated 02/12/2024

    Paul, the sales manager, was excellent! He was a patient and thorough teacher on all the features of my new car!
    • Hi Smitto, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

      by Niki Abney on 02/14/2024

  • inadequate service

    2 out of 5 starsby audipurchase on 02/07/2024

    Bought a new audi. Whole process with the dealer Hamza was terrible. The whole experience left with a bad taste in the mouth. Customer service could have greatly improved. Would not buy again from here.
    • Hello, we are deeply disappointed by your experience at Audi Bellevue. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (425) 249-7388.

      by Sandy Karon on 02/09/2024

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi