Customer Reviews of Audi Bellevue
Review type:
Fantastic sales experience
Responsive and skilled
by Kathleen on 07/01/2025Alexis is on it! She knows her cars and she communicates proactively.Hi Kathleen, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!
Fantastic sales experience
by Scott and Thai on 06/24/2025We recently purchased a brand new 2025 Q-5 prestige package from their sales representative Nate. He worked hard to make sure we got the car we wanted. We actually had a wonderful experience. The finance interaction was non stressful and he… listened to our concerns and worked with us. We were treated as loyal customers as this was our fourth purchase from them. We can’t say enough good things about our interactions with Nate. We would personally recommend reaching out to him for a new purchase. Good job, guys. Looking forward to many years of great service.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Way Over-Priced
by TJ in Seattle on 06/18/2025Went in for a small recall and decided to get an oil change while there. Stupidly, I let them do the oil change even after I questioned what I thought was a very high price quote....they claimed they benchmarked them locally and it was… competitive. They did the work ok, although they claimed the alignment was way off and they gave me a quote to fix it. I said no to that. I later checked local oil-change businesses (like Valvoline & Pennzoil) and the prices there were indeed half those of this Audi dealership. I also went to a local alignment shop that found the alignment was not far off at all and didn't really have to be adjusted, but I had it done anyway and they, too, charged half of what Audi quoted. I won't be using Audi service again except in unique situations....like recalls.Hello, we regret to hear that you had this experience with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 249-7388 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Straight forward and fair process
by J Jarrett on 06/05/2025I’ve never purchased a used car from a dealership, so “my guard was up” and I was worried about a bad experience. Bellevue Audi put my concerns at ease right away. Answers were straight forward and pressure was very low. They did a great… job of answering all of my questions about the car. After we bought it we asked for an extension of the 5 day trial period and they granted our request which allowed us more time to validate our decision and we kept the car. Great experience I’d recommend to anybody!Hello, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Audi Bellevue and we hope to be of service again in the future.
Reliable service
by Jon iotte on 05/28/2025Quickly resolved my concern. Easy to communicate with Andrew every step of the way he was very professional and polite during the entire experience. 10/10We are pleased to hear you had such a positive experience with us, Jon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Smooth RS3 purchase
by S4justen on 07/26/2024I recently purchased a 2024 Kemora Grey Audi RS3 from Audi of Bellevue and couldn't be happier with the experience. Rigo was incredibly attentive, knowledgeable, and dedicated to helping me find the right RS3. His expertise and passion for… Audi vehicles were clear as he walked me through the RS3's features, answering all my questions patiently. The buying process was smooth and efficient, handled with professionalism and care without any added pressure.Rigo's commitment to customer satisfaction made the experience enjoyable and stress-free. I highly recommend Rigo and Audi of Bellevue for a top-notch car buying experience.Hello, we're happy you found our staff to be so supportive during your experience here at Audi Bellevue. Thanks for the recommendation, and have an amazing day!
Bellevue Audi Service
by Kerry Quinn on 07/17/2024The team works hard to service your car in a timely fashion. They keep you updated on progress and very friendly.We are pleased to hear you had such a positive experience with us, Kerry! Don't hesitate to call us if you ever need anything. Be safe on the road!
Surprisingly good car buying experience
by DH on 05/16/2024Trade in process was professionalHi, thank you for sharing your positive experience! Feel free to stop by if you ever need any more help.
Service at Audi of Bellevue
by Audi4us on 04/29/2024Alexis maintains her fabulous service. She even managed to get me a loaner car this time. Her information is very clear and she goes the extra mile to answer any questions I may have. My only complaint is the cost being charged for a fob.… I found my Dad an Audi TT, and the previous owner claimed not to have a second key. The cost of a back-up fob/key is $750. truly excessive. Please re-think this cost. Also, price for paid services is not really a yes or no question. In general the service costs are too high. But I have confidence that it was done right...which helps.Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
First New Audi Service
by NewOwner on 04/15/2024This was my first time to Audi Bellevue. I'm a military veteran and had purchased my Audi at another dealership prior to moving to the PNW. The experience with Audi Bellevue was seamless. The staff was helpful and courteous for both… scheduling and servicing. Great experience all around!Hi, it is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Always a great experience
by Carrie M on 04/11/2024Another great experience at Audi Bellevue! My car needed repair and the service department was very quick to get me in for the repair. They finished quickly and thoroughly.Hi Carrie, thank you for your positive review. We're happy to have been of service to you. We do hope we can be of assistance in the future. Take care!
Great, professional experience
by Dleeite on 04/07/2024From the time I made the appointment to picking up my car when it was ready the same day I had an easy, smooth experience. When I dropped off the car a loaner was ready for me. They gave me a good idea of when the car would be ready and… said they'd contact me by text with updates. My service tech coordinator was friendly and down to earth. My car was ready by the end of the day, they gave me detailed info on what was done, made sure it was washed and charged. I will be returning to this dealership for my Audi's future service needs. I wouldn't hesitate to recommend this class act Audi service department.Thanks so much for the warm recommendation of the team here at Audi Bellevue. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Routine Q5 Service
by pritchardme on 03/29/2024Easy to schedule, excellent service rep, kept informed, delivered ahead of schedule. Work was thorough, car returned clean and advertised discount that I wasn't aware of was applied.Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very respectful and professional
by Flightdoc on 03/08/2024Highly recommend Audi of Bellevue. Very clean and nice dealership with very professional and kind service staff. no pressure whatsoever. Able to handle the transaction, smooth and efficiently. I walked in in the evening and drove home with… a new car. Can’t say enough good things about them.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great Service and Caring
by Iman Re on 03/01/2024Chris Estrada did what I asked to be done and made sure everything is done properly even after I took the car and made sure all the promises were made.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best car leasing experience ever
by Kiran S on 02/28/2024The sales team went above and beyond to close the deal; Humza was friendly and willing to work extra hard to take care my needs.Hi Kiran, we're so glad that we were able to go above and beyond your expectations! If you ever need help, just give us a call. Happy motoring!
Super nice and efficient
by My 1st Q5 on 02/26/2024I took my Audi Q5 in for an oil change and service. It aas suggested that I get a loaner vehicle when making the appointment, which was highly appreciated! Everyone was super nice and explained things very thoroughly.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Love my 2024 Audi Q8 e-tron Sportback
by Brad on 02/14/2024Paul Cantu is my Audi Brand Specialist at Audi Bellevue. Paul is knowledgeable, professional and knows everything you need to know about Audi's and the e-tron lineup. Paul took the time to educate me on my car, my first ever Audi and EV. I… loved my experience at Audi Bellevue and when I'm in the market again for a new car, Paul Cantu is my go to guy.Hi Brad, we're happy you found our staff to be so supportive during your experience here at Audi Bellevue. Feel free to stop by if you ever need any more help.
We will be returning customers for sure!
by Jackson on 02/14/2024We bought a used 2015 Audi Q7 with excellent maintenance records. Vehicle is very nice. Rio is awesome! He helped us through the whole process, and followed up with us weeks after our purchase. I highly recommend Audi Bellevue.Hi Jackson, thanks so much for the warm recommendation of the team here at Audi Bellevue. Feel free to stop by if you ever need any more help.
Excellent!
by Smitto1 on 01/30/2024updated 02/12/2024Paul, the sales manager, was excellent! He was a patient and thorough teacher on all the features of my new car!Hi Smitto, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
inadequate service
by audipurchase on 02/07/2024Bought a new audi. Whole process with the dealer Hamza was terrible. The whole experience left with a bad taste in the mouth. Customer service could have greatly improved. Would not buy again from here.Hello, we are deeply disappointed by your experience at Audi Bellevue. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (425) 249-7388.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Aurora Saccone on 07/07/2025