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Customer Reviews of Audi Bellevue

4.6
Overall Rating
4.64 out of 5 stars(297)
Recommend: Yes (132) No (11)
Write a review: Sales | Service
5 out of 5 starssales Rating

Surprisingly good car buying experience

by DH on 05/16/2024

Trade in process was professional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

297 Reviews
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5 out of 5 starsservice Rating

Bellevue Audi Service

by Kerry Quinn on 07/17/2024

The team works hard to service your car in a timely fashion. They keep you updated on progress and very friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Surprisingly good car buying experience

by DH on 05/16/2024

Trade in process was professional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service at Audi of Bellevue

by Audi4us on 04/29/2024

Alexis maintains her fabulous service. She even managed to get me a loaner car this time. Her information is very clear and she goes the extra mile to answer any questions I may have. My only complaint is the cost being charged for a fob. I found my Dad an Audi TT, and the previous owner claimed not to have a second key. The cost of a back-up fob/key is $750. truly excessive. Please re-think this cost. Also, price for paid services is not really a yes or no question. In general the service costs are too high. But I have confidence that it was done right...which helps.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

First New Audi Service

by NewOwner on 04/15/2024

This was my first time to Audi Bellevue. I'm a military veteran and had purchased my Audi at another dealership prior to moving to the PNW. The experience with Audi Bellevue was seamless. The staff was helpful and courteous for both scheduling and servicing. Great experience all around!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Always a great experience

by Carrie M on 04/11/2024

Another great experience at Audi Bellevue! My car needed repair and the service department was very quick to get me in for the repair. They finished quickly and thoroughly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great, professional experience

by Dleeite on 04/07/2024

From the time I made the appointment to picking up my car when it was ready the same day I had an easy, smooth experience. When I dropped off the car a loaner was ready for me. They gave me a good idea of when the car would be ready and said they'd contact me by text with updates. My service tech coordinator was friendly and down to earth. My car was ready by the end of the day, they gave me detailed info on what was done, made sure it was washed and charged. I will be returning to this dealership for my Audi's future service needs. I wouldn't hesitate to recommend this class act Audi service department.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Routine Q5 Service

by pritchardme on 03/29/2024

Easy to schedule, excellent service rep, kept informed, delivered ahead of schedule. Work was thorough, car returned clean and advertised discount that I wasn't aware of was applied.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Very respectful and professional

by Flightdoc on 03/08/2024

Highly recommend Audi of Bellevue. Very clean and nice dealership with very professional and kind service staff. no pressure whatsoever. Able to handle the transaction, smooth and efficiently. I walked in in the evening and drove home with a new car. Can’t say enough good things about them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service and Caring

by Iman Re on 03/01/2024

Chris Estrada did what I asked to be done and made sure everything is done properly even after I took the car and made sure all the promises were made.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best car leasing experience ever

by Kiran S on 02/28/2024

The sales team went above and beyond to close the deal; Humza was friendly and willing to work extra hard to take care my needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Super nice and efficient

by My 1st Q5 on 02/26/2024

I took my Audi Q5 in for an oil change and service. It aas suggested that I get a loaner vehicle when making the appointment, which was highly appreciated! Everyone was super nice and explained things very thoroughly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Love my 2024 Audi Q8 e-tron Sportback

by Brad on 02/14/2024

Paul Cantu is my Audi Brand Specialist at Audi Bellevue. Paul is knowledgeable, professional and knows everything you need to know about Audi's and the e-tron lineup. Paul took the time to educate me on my car, my first ever Audi and EV. I loved my experience at Audi Bellevue and when I'm in the market again for a new car, Paul Cantu is my go to guy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

We will be returning customers for sure!

by Jackson on 02/14/2024

We bought a used 2015 Audi Q7 with excellent maintenance records. Vehicle is very nice. Rio is awesome! He helped us through the whole process, and followed up with us weeks after our purchase. I highly recommend Audi Bellevue.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

2 out of 5 starssales Rating

inadequate service

by audipurchase on 02/07/2024

Bought a new audi. Whole process with the dealer Hamza was terrible. The whole experience left with a bad taste in the mouth. Customer service could have greatly improved. Would not buy again from here.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Great experience

by NupurBhagwat on 02/05/2024

We had great experience be it communication commitment and answering all doubts/questions. Loan approval was very quick and we were able to take car the same day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Mmunoz1424 on 02/02/2024

I recently had the pleasure of experiencing outstanding customer service from Aaron at Audi. His exceptional communication skills and patience stood out during our interaction. Aaron went above and beyond to ensure that our car was fixed promptly and kept us well-by informed throughout the entire process. His professionalism and dedication to customer satisfaction are commendable, making our overall experience with Audi truly remarkable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Audi Bellevue = 5 Star Experience

by JM Demetre on 01/30/2024

My wife did the hard part, i just had to sign everything. From walking in, it felt like I was family. The whole experience was great and our Salesman, Rio--top notch. I appreciated all the efforts of the Finance Team and Management to ensure we drove off that night with the vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent!

by Smitto1 on 01/30/2024

Paul, the sales manager, was excellent! He was a patient and thorough teacher on all the features of my new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Our New SQ8, a.k.a. "Audi Doody"

by Dave and Cathy on 01/04/2024

A good inventory of new cars motivated us to drive over 2.5 hours to shop for our SQ8. Daniel was extremely helpful by patiently answering even the smallest question in as much detail as we required. He took the time to brief us on the car's features while on a thorough test drive. Diana answered all questions about the warranties and service plans available. All in all, a good experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Lease to buy conversion

by Danielle on 12/13/2023

The Bellevue Audi team made this an easy and painless process. Purchase included a second car trade in and financing. Excellent customer care!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Thanks again! Love the new Q3!

by Kris K on 12/06/2023

My wife and I just bought a brand new 2023 Q3 and love it! Daniil was great to work with, as well as the rest of his team. Everyone was very professional and helpful. Plan to return for an upgrade some day!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi