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Customer Reviews of Koons of Woodbridge

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28 sales reviews
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  • Amazing Service

    5 out of 5 starsby Jblevins on 10/04/2017

    From start to end everyone in this dealership has been amazing!! We drove over an hour from Maryland to purchase our new car! Our product specialist Alex Madueno is very knowledgeable in the vehicles and Kevin Shin the sales manager was equally amazing! I highly recommend this dealership. If you are looking for a Kia this is the place to go.

  • Tony Hooked Me Up

    5 out of 5 starsby AnitaBrown on 06/09/2017

    When I first spoke with Tony King we were looking at smaller cars like a Ford Focus or Hyundai Accent. Some how he got me approved on a 2013 Cadillac CTS! Now the people I work with envy my car and that makes me feel good. =) I'll be sending everyone I know to see Tony. Thank you so much for making this entire experience worthwhile!

  • Ask for Tony King!

    5 out of 5 starsby jessicacoreas on 06/08/2017

    I bought a 2011 Hyundai Sonata from Tony King at Koons of Woodbridge. This was the easiest car purchased I have ever made. Even when other places said the couldn't help me Tony and his team were able to make it happen. I'm very happy with my car and will be back to see him again in the future. Jessica

  • All hail to KOONS!

    5 out of 5 starsby jessharvey88 on 06/01/2017

    I was referred to Koons after a co-worker telling me of the awesome deal she got here on her 2015 Nissan Sentra. Theygreat prices and the staff is AWESOME! I highly recommend making your purchase at KOONS !!!!

  • Thank you JC

    5 out of 5 starsby Jbrack83 on 05/23/2016

    I went in on Friday May 20th on faith and a prayer looking to trade my car in. I was greeted by JC before I could finish parking. He helped me through every step, was very professional and patient with me through the whole process! I couldn't wait to get home and tell my brother my experience! He came in the next day and purchased a car too! My sister and a coworker will be in to buy a car soon! I've already bragged about this dealership and of course Mr. JC to anyone who will listen! Had I known the car buying process could be so fun and easy I would have come here a few months ago when I purchased my first car. I highly recommend Koons of Woodbridge! I love my Nissan Versa!!!

  • THEY SELL YOU DAMAGED CARS WITH BAD MAIN FRAME

    1 out of 5 starsby Inyangmecha on 03/08/2016

    I bought my 2012 Ford Escape Limited Edition there in August 2014. I got a great customer service from the Sales Man, Mr. Eliotte Adams and I gave them a 5 Star rating. Unfortunatley, the wonderful thing I thought about the company isn't the way it is. Yes the sles man Mr. Elliotte Adams gave me a wonderful customer Service, but the management sucks. They do not care about the happiness of their customers after you make your purchase and walk out there. The car I bought from them broke down on me roughly 9 months later. and they managers couldn't do anything to help me out. They cared less. I ended up selling that care to Carmax of Wood bridge for only $6000 while oweing the bank $9000 which I paid from my purse because the Ford Escape depreciated in value based on the problem the car had. It happened to be that That Ford Escape had 2 major accedents and Koons never told me or showed me the Car Fax. One of the major accidents damaged the Main Frame of the car known as the Chasis. When a car's Main Frames is damaged, the car looses it's value and depreciates in price. and the value is lost. They sold this car to me as a car in perfect condition. When I obderved this and went to the management, they just told me sorry, that there is nothing they can do to help me. I lost a whooping $9000 which I paid the bank. Another co woker of mine who actually introduce/reffered me to Koons had a similar problem. I regret ever doing business with them and advice anyone to be careful you don't get duped or ripped off your hard earned money.

  • Bad Carfax Car

    1 out of 5 starsby StephSteph on 09/18/2015

    Horrible company. I was sold a car with a bad carfax and its ruining my life. Ive filed my complaint with the FTC. I have been unable to get out of this car and no dealerships are willing to trade with structural damage on the carfax. They sexually harassed me at this dealership and laughed in my face. Don't come here especially if you are a woman by yourself. Just run!!! It will save you the heartache and legal trouble. They are not affiliated allegedly with the major Koons chain. If you see this place in Woodbridge, Culpepper, and Fredricksburg run. This car has prevented me from getting jobs and no reputable dealership would touch the car they sold me at full price with a bad carfax.RUNNN!

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