Loyalty Chevrolet
Customer Reviews of Loyalty Chevrolet
Review type:
Earned my business back
by Mike V on 08/04/2025I had pretty much written this dealership off after they would not accept a full sticker offer during covid. I contacted them this weekend regarding a new Silverado EV I was interested in. I wasn’t expecting to even stop by, but by Sunday… night I had a new truck! Ryan Hoffman was very professional and actually knew his product well. Did not have a sales guy vibe, but rather a car enthusiasts vibe. I was able to stack multiple discounts, which is usually not allowed. Overall a stress free and easygoing experience with everyone I came in contact with. Not the same dealership it was 5 years ago. I highly recommend.Simple and enjoyable
by Josh L on 08/03/2025We originally made an appointment to look at a specific vehicle but drove away with another! When we arrived, the vehicle was already pulled up and ready to go. Our amazing salesman (Jake) was very knowledgeable about what he had in stock… and after explaining him exactly why we were looking for a vehicle, he showed us a couple of options. He found us a vehicle that better suited our needs then what we originally went there for! He made what easily could have been a very stressful experience into a enjoyable one for my wife and I. We really appreciated that and will be looking to purchase our next vehicle with him too!Thank you for your positive review, Josh! We are so appreciative of the opportunity to work with you, and we are glad that Jake provided you with a top-notch and informative experience and met your automotive needs. It is our pleasure to assist you in any way possible. On behalf of the entire team- we warmly congratulate you on your new vehicle! Safe travels.
On point
by Victor on 07/24/2025I went in one day and it was not a great experience, secondary to the energy and experience with the manager on that day. The next day I go back in and talk to a different manager. That’s when my experience improved a manager was actually… trying to sell a car and was fully supportive of his salesman and the way that I wanted to experience buying a new truck. I’d buy another car as long as I had the same salesman and the same manager.OUTSTANDING!
by David L Dotson on 04/02/2025White Glove Treatment! That's what you get when you Roll with Mr. Lawrence Kight AKA: "TREY"! He has seamlessly filled the shoes of his predecessor with his customer service skills. His personal acumen, and attention detail, & smile… does Loyalty Chevrolet PROUD!Thank you for your positive review! We are so glad that our team provided you with 5-star service. Lawrence will be honored to hear of your very kind words. Please do not hesitate to give us a call if we may ever be of further assistance to you!
TREY is the Man!
Car buying review
by Marlene Davis on 02/23/2025Ryan Hoffman helped me buy my first ever brand new car - 2025 Chevrolet trax which I absolutely love.Ryan helped me through the process with knowledge and patience and despite a significant snow storm. I have had my previous Malibu serviced… at loyalty Chevrolet and I will continue to do so with my trax and I would recommend loyalty Chevrolet for both sales and service - everyone is very helpful and professional thankyou Marlene DavisMarlene, Thank you for your wonderful review and recommendation! We are overjoyed that Ryan took exceptional care of you. It is an honor to have earned your confidence and loyalty. On behalf of the entire team- we warmly congratulate you on your new Chevy Trax and we wish you the safest of travels until we meet again!
Great buying experience!
by Trudy Deely on 11/05/2024Came in with my eye on a particular vehicle and Reese O’Bryan was the first person to take charge and make my buying experiences a smooth and quick transaction. She handled all the paperwork, costs negotiations, and had all the answers to… the questions I had. Thank you Reese for helping me and ensuring everything was in place.Trudy, Thank you for your excellent review! We are honored that you took the time to visit us, and we are so glad that Reese took great care of you and ensured your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels.
Great Experience
by Oliver Rose on 02/20/2024Jason Colley at Loyalty Chevrolet did a superb job. Not pushy, very friendly and helpful. Does not happen often but Jason cared.Oliver, Thank you so much for taking the time to share your kind words about your experience! Jason will certainly continue to provide you with nothing less than the 5-star experience that you deserve. Please always feel free to reach out if you need help with anything else.
Great Experience
by Dan O on 02/02/2024I stopped in on a whim hoping to test drive a Chevy Trax. I was greeted by Malik Barr who a true professional from start to finish. Meghan over in finance is terrific.Dan, Thank you for your positive review! We are honored that you took the time to visit us, and we are glad that Malik and Meghan provided you with 5-star service. It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Must purchase your next vehicle here
by Jean McLain on 01/14/2024Been searching for a vehicle for months. Never had any luck. Dealer after dealer. And none. But this place, I had the most best experience anyone can have. They treated my family and myself with respect and showed so much hospitality. They… worked with me for 6 hours. And made sure I left with the vehicle I wanted. They didn’t try and give me a different vehicle. All the sales representatives and mangers showed nothing but the best for me. I drove an hour away to buy this vehicle from them, and I will continue going there.Jean, We greatly appreciate you taking the time to leave us this wonderful review! We are overjoyed that the team could put your concerns at ease and get your automotive needs efficiently taken care of! Thank you for deeply valuing our assistance. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Kirk rocks!
by Sadler on 12/09/2023Kirk always gets me in and out for service of my 2022 Silverado quickly. He always gives me revenant service tips and recommendations.Thank you so much for your excellent review! It is an honor to have earned your confidence and loyalty, and we ae so glad that Kirk took great care of you- while providing you with a smooth, 5-star experience. Your satisfaction means so much to us. We look forward to seeing you again!
Deer in our headlights
by TC and DC on 11/06/2023Jasen Cooley and Lane Warren met us with helpful assurance that our deer crash experience was in our rear view. They listen to our needs and quickly, without pressure, delivered our perfect replacement.We are delighted that Jason and Lane could provide you with 5-star service, and greatly appreciate you taking the time to leave us this positive review! Please do not hesitate to let us know if there is ever anything more that we may help you with.
Thanks for the great service.
by Frank on 06/06/2023My sales lady was Ella Contreras and she could not have been more helpful and courteous. She made me feel like she really wanted to see to it that I was well taken care of, that my every request was satisfied and it was obvious that she… wanted to excell at her job. She represents Loyalty Chevrolet extremely well. My thanks to her for a pleasant experience.Frank, Thank you for taking the time to leave Ella this wonderful review! We are happy to hear that she took exceptional care of you and your automotive needs! Your kind words and satisfaction mean so much to us. Please drive safely, and do not hesitate to let us know if there is anything more that Ella or the team may help you with!
2017 Chevy Traverse Premier
by Taylor 23188 on 05/06/2023If you are looking for a certain vehicle I suggest you contact Jason Colley at Loyalty Chevrolet. I spoke with Jason and told him what I was looking for in a vehicle. Jason contacted me on a Friday about a vehicle he thought I might be… interested in. I had Jason send me pics and he had just what I wanted. This young man is not pushy, he listens and finds what you want.Taylor, Thank you for sharing the positive experience you had with Jason! We are so glad that he could provide you with top-notch service and made your experience with us an all-around success. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Bolt bought
by Sean Town on 05/01/2023Dennis Wike was very helpful and knowledgeable.Sean, We are so glad that Dennis could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. Thank you so much for your positive review! We wish you the safest of travels- on behalf of the entire team!
Crushing it!
by Corey on 01/18/2023Connor is by far the best sales representative I have delt with. He was responsive to my numerous questions, and a man of his word!Corey, Thank you so much for your positive review! We are so glad that Conner could provide you with top-notch service. He will be honored to hear of your kind words. We hope for an opportunity to work with you again in the future!
STAY AWAY FROM THESE GUYS!
by Jake on 07/05/2022This place is the epitome of all the nightmarish “car dealership” stereotypes. If you get the “deal” I negotiated, you’re going to spend more of your hard earned money. They have absolutely zero desire to build relationships or be in the… business of people. It’s all about the instant gratifying dollar. No investment and no internet in “loyalty.” Unlike ANY dealership at which we’ve shopped, they charge a ridiculous $3k “market adjustment” for a Tahoe, like it’s a bespoke vehicle for a refined family. It’s a Chevy bro! Snuggly sit behind their gaudy desk and waive the customer away for even ASKING to negotiate. Although trading your car at the dealership is never a good idea, they offered less than any other dealership and just said “no” to any negotiation. I’d you want to SPEND MORE money….THIS IS YOUR PLACE!Hello, We are sorry that we couldn't come to an agreement on a purchase and due to some circumstances during the process we stated we should go our separate ways. Thank you!
Laine wrann was great, very knowledgeable and helpful thru every step.
by Danny Harris on 05/26/2022Loyalty chevrolet will do everything in their power to help and satisfy their customers. The entire dealership was very clean and organized. The sales lady Laine Wrann went belong the call of duty to make sure that I was completely… satisfied every step of the buying process and delivery of my Z06 corvette.Danny, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Laine took great care of you! Your satisfaction means so much to us. We warmly congratulate you on your new Chevrolet Corvette Z06- on behalf of the entire team! Safe travels!
Awesome Service
by draq02 on 04/10/2022From the first phone call from Laine to her walking out the door with us after the sale the whole staff was focused on satisfying our needs. Great job Team Chevy at Loyalty Chevrolet!Thank you for your 5-star rating! We are so glad that Laine provided you with top-notch service! Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!
Very pleased with service
by Helen Morrison on 02/18/2022Very cordial and pleasant to deal with and Kirk Tajirian has been most helpfulHelen, Thank you for your 5-star rating! We are delighted that Kirk took great care of you throughout your visit. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with!
No pressure, super easy!
by JAK on 02/08/2022Laine Wrann is a warm and personable salesperson. I would highly recommend her and Loyalty for your car buying needs. No pressure and no overselling! We were in and out without a prior appointment, in 3 hours!Thank you so much for your positive review! Providing a pressure-free and remarkable experience is always our goal, and we are delighted that Laine's efforts met your satisfaction! She will be honored to have earned your kind recommendation. Wishing you the safest of travels- on behalf of the entire team!
Bhudda
by Bhudda on 08/19/2021James Payne was very courteous and informed. A pleasure to have dealt with. If there is one thing I wasn’t satisfied with is the fact that a set price was not given to me on what could be given for my trade in. I was told you could possibly… give me X amount not a concrete figure. Then woudn’t negotiate on the price of the vehicle. It was a decent deal but not an excellent one.
Cadillac XT5
Ram 1500
Buick Enclave
Mike, thank you for your 5-star review and recommendation! We are so glad that Ryan took great care of you and ensured your experience with us was an all-around success. It is our pleasure to assist you in any way possible. Congratulations on your new Chevy Silverado EV! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
by Loyalty Chevrolet on 08/08/2025